Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 310 Reviews
Traveller ReviewsRanked #209 of 350 hotels in Krakow
Traveller Rating
Excellent
85
Very Good
91
Average
66
Poor
31
Terrible
37
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Venture33937537453 said...
Stayed Here For My Son's Wedding In Krakow.
Travelled on 05/2025
Lovely Hotel.Would Definitely Go Back.Food Fabulous,Staff Very Friendly,Rooms Were Very Nice.Very Central To Krakow....
Daryna H said...
Never have your wedding at this hotel!
Travelled on 06/2025
When my husband and I were choosing a venue for our wedding, we were charmed by the beautiful garden at this hotel. That was the main reason we signed a contract with them. However, once the contract was signed, our experience turned into a nightmare.
According to the contract, we were required to pay the full amount three weeks before the wedding. At that point, I started trying to contact the administrator, Sarah,...
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Christine Angel... F said...
Excellent place
Travelled on 05/2025
These place is excellent very clean staff are marvellous nothing is to much trouble Anna who is in charge went above and beyond to make my stay as good as possible I would definitely come back again it has a 5 star rating for all the above reasons...
Maddie x said...
Dont book this hotel for your krakow visit.
Travelled on 12/2024
Dont bother booking this hotel if you visit krakow- 20 minute drive from the centre so constantly getting Ubers. The room looked like it was decorated 60 years ago and was very run down and old, the bathroom had no free to use soap or shampoo and the mini bar stated was empty with only 2 bottles of sparkling water on top. The spa isnt open and from what Ive read isnt getting renovated and is just remaining clos...
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Emily C said...
How this is 5* I dont know ️
Travelled on 07/2024
The reception area is modernised however the rooms leave a lot to be desired. We paid extra for a junior suite, we got given two single beds pushed together, half ripped up carpet and a tablet that had been left on the floor. Luckily we didnt travel with young children but heaven forbid we did and they had picked it up!
Receptionist was rude on arrival also and couldnt be bothered to do her job seemingly. Food wa...
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