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Reviews
Tripadvisor Traveller RatingBased on 589 Reviews
Traveller ReviewsRanked #73 of 352 hotels in Krakow
Traveller Rating
Excellent
311
Very Good
208
Average
45
Poor
13
Terrible
12
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Wendy B said...
Clean and great location
Travelled on 05/2026
Great location for exploring all areas, 20 mins from main square and right in middle of great bars and restaurants. Very clean and comfy beds. Towels very small and not very absorbent, but shower gel very nice. Good overall experience and helpful staff...
Ieuan T said...
Lovely
Travelled on 02/2026
Lovely hotel, breakfast was lovely, staff helpful, short walk away from old square and also trams pretty much just outside!...
D456GBianw said...
Nice hotel but dont expect any maintenance.
Travelled on 05/2026
The hotel is very clean and comfortable most of the staff are very friendly. We had a problem with the sink plug in the room it was broken and would not hold water in the bowl the lifter had broken off and the plug was stuck in the open position after complaining three times eventually one of the desk staff came looked and said that is the way it is. I complained again and they said they could move me and took me to ...
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ell171 said...
Great hotel for city trip
Travelled on 04/2026
Fantastic hotel. The staff were friendly. My sister and I got a bolt from the airport to the hotel and a gentleman from the hotel helped us with our luggage and stored it until the room was ready. The room was spotless and well maintained. There was a safe in the room which was handy for the passport's. The hotel is a short walk 10-15 mins from the castle and there were nice shops the browse on the way. The breakfas...
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gillsW6007HA said...
Excellent all round
Travelled on 04/2026
Really lovely hotel in a great location. The rooms were spacious, well appointed and spotlessly clean. Lovely modern bathroom and the shower had excellent pressure. Breakfast is vast with a huge array of food. A great find and Kazimierz is a wonderful district to stay in with loads of lovely bars and restaurants while still only being 10 mins from the main old town square...