Batihan Hotel

Our stay in the resort was amazing. People are so helpful and friendly. The room was clean, food was so delicious. We spend a lot of time in games with animation teams and we have lots of fun, they also take us to night club. OZGE selim koko aysuuuuu conan dj ozgur :)

Where do I start? Good:- Shower/constant hot water Fresh towels daily A good on site barber The Barmen were excellent throughout, Hussain, Cem and the evening manager were tops BAD Possibly 75-80% of guests are Eastern block but mainly Russian, they are extremely rude, loud & abrupt with everyone & have zero manners. Reception staff have very limited English, so to enquire/complaints etc is quite difficult. The hotel is very dated & dimly lit. The room was not cleaned to a good standard. The Dining room is totally over subscribed with queues forming for about 15 minutes before opening then its a mad dash for a table. All tables are pushed together in long rows resembling ‘workhouse’ dining. The food is not great in quality or variety. Probably around 15% of it is labelled so it’s guess work what your putting on your plate. Due to Eastern block residents it resembles a ‘bun fight’ at mealtimes with many using fingers to pickup food instead of using the utensils provided. The tables are not cleared efficiently so you may have to move dirty plates etc yourselves. I also observed water in large bottles used by one family & if they didn’t finish it waiters served the water to other guests. One morning I asked Umsal the restaurant manager for Mayo, he then proceeded to take the lid off then tried to take the foil seal off with his fingers but couldn’t. He then put the bottle to his mouth & removed it with his TEETH!!! Omg.... DISGUSTING. So we ate out after that. The pool area is ok but it’s absolute bedlam from 10am BOOM BOOM BOOM. I have mentioned before the the barman are doing a great job but they’re serving poor quality drinks in paper cups. We had to purchase our own soft drinks for mixers as the hotels were postmix & crap. The beer pump says Tuborg but it’s definitely not. I knew the holiday was cheap for All/inc and budgeted to go out to dine/drink for more nights than staying in. Just in case it wasn’t great. Sadly for a few we spoke to who were strictly to budget had to endure it and were suffering. There is a guy comes round the pool daily called Mustapha from the Casablanca who will pick you up to dine at his family restaurant. You can go shopping etc then return for food/drinks then they’ll take you back. Btw the food is good. There is also a great restaurant called Mares Bistro on the road to the right of the beach where they do a fab Full English. Also we ate there at night & the fillet steak is a must for 13 quid. We went here with Jet2 the rep only attends Tuesday, Friday & Saturday which is poor. We arrived on a Saturday they had a staff meeting on the Tuesday so she didn’t pitch up till the Friday. Quite frankly Batihan is a 2* hotel. DONT waste your hard earned money going here. AVOID. Only my opinion but you have been WARNED.

Hotel needs a bit of TLC poor condition. Arrived at 2.30am hotel in darkness. Eventually shown to our room, very small, shower dirty, decor very poor. Most of the guests had to ask for another room. Food basic. Would not go back to this hotel. Staff work very hard.