Cascade Wellness Resort

I'm rather torn with this one as it's better than three but falls shy of four stars. The location is wonderful with a super surrounding area and the hotel itself is lovely. Breakfast service was excellent, room service was more miss than hit, as was reception - it was a cold check-in experience, to be frank, with me feeling like I was the last customer to be served at the end of a tedious day. It was a long walk to the room as it's a big resort and I was initially wowed; nice private terrace close to the pool. By halfway through the trip, however, I had handful of concerns about the state of the room - it seemed a little 'worn' on closer inspection - and the number of ants in the ensuite was off-putting. While it was a shame to complain, I must credit the prompt assistance of Guest Relations, who also spoke to me when I checked out. We both agreed that hopefully it would be a better stay next time and - while it's not top of my list for a return visit - I'm not against finding out.

A truly lovely hotel which we have now visited every year for the last 5. It deserves its 5 stars. Accommodation always spotless and we had a lovely apartment near the pool (one of 4) the grounds are lovely with superb views. Staff polite and very helpful. For us the football academy Estima is a draw for out 10 year old football mad boy. Ben Beaumont who runs the academy is fantastic. Also what draws us every year is the gym AXN1 connected to h the hotel. Brilliant equipment, great classes and staff are terrific .. the boss Michele Mellone is terrific and knows his stuff. We will be back next year for a lovely relaxing luxurious break.