Tivoli Lagos

This hotels got the lot and if like me you were able to find a lower price elsewhere they’ll price match -10% so a great deal to be had. Happy hour 6.30 - 7.30 and €2.10 a pint but beware of the prices for a G&T..€4,70 and so not so happy which was a bit like the barman who was more interested in messing with his mobile instead of engaging with his only two customers at the bar !!

I visited the hotel for 4 nights with a group of 6 golf friends. This was about the 6th time Ive been. They had advertised a refurbishment. There was no evidence of this. We arrived at 1 am. Literally none of us could find our rooms on allocation. The signage and numbering system is like a Krypton factor test. I failed!!! On eventually accessing my room, the bed was covered by a sheet covered in decorating debris. I considered going back through the maze to complain but in exasperation I just threw the sheet into the corner of the room. This showered the floor with debris. Also the wifi didnt work. The next morning I complained about the state of the room and they said they would move me during the day while I was out playing golf. One of my party (I had organised the stay) also asked to be moved as he didnt like the ground floor room he had been allocated. He was moved to an upgraded room in a refurbished area. I was left in a Standard room despite the state of the room originally allocated. So the Tivoli failed spectacularly to seize the opportunity to deal with a stupid mistake effectively. On departure I was asked if things had been ok. I gave my view obviously. Ive had no administrative feedback or apology. Lagos is a lovely place to stay and the Tivoli is a very suitable place for a group like ours but they really seemed to want to incentivise us to look elsewhere in future.