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Reviews
Tripadvisor Traveller RatingBased on 2342 Reviews
Traveller ReviewsRanked #44 of 361 hotels in Lisbon
Traveller Rating
Excellent
1417
Very Good
771
Average
109
Poor
24
Terrible
21
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mikilavi2022 said...
Epic hotel indeed
Travelled on 04/2024
The service was excellent. Pleasant staff. Amazing room. Excellent breakfast. We will definitely come again and tell our friends...
brettanio said...
Welcoming, clean and friendly place to stay away from the centre of Lisbon.
Travelled on 04/2024
Clean hotel, excellent amenities and friendly staff. The location is a little out of the main Lisbon area. The rooms are spacious, clean, well presented and comfortable. All amenities were as expected for a 5 star hotel. Staff were professional and authentic....
Wander36538679948 said...
Not Epic - look elsewhere for better location and service.
Travelled on 03/2024
Arrived and checked in as planned and when I asked about the spa facilities was then informed they are not available. The spa was the ONLY reason we had booked the hotel. In a wet and windy Lisbon there was not much else to do. Was given the option to use the spa of the other hotel but the inconvenience of taking taxis, going to a different hotel, using facilities and returning in a taxi defeats the purpose! The comp...
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197amishap said...
The best service
Travelled on 03/2024
For this is the best place to stay in Lisbon. The location is very central with everything accessible with walking, uber or metro.
The service is impeccable. I stay here for business travel. The facilities are excellent.
The staff are the best! I do long business stays and Hugo, Miguel at front desk, Fabiana and Andreia at breakfast desk make me feel like im home. Thank you. The bar is great with live music on we...
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vineetshivali said...
Enjoyed the hospitality of the hotel staff
Travelled on 03/2024
Visited Lisbon for my wifes 50th celebrations for an extended weekend with friends. The hotel is perfectly location and has great facilities. Enjoyed the hospitality from courteous staff especially their manager Paulo Alves who made special arrangements for my wifes 50th celebrations at the hotel. The views from their 12th floor bar is breathtaking. The only disappointment was the un availability of their Spa becau...
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