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Reviews
Tripadvisor Traveller RatingBased on 2837 Reviews
Traveller ReviewsRanked #70 of 361 hotels in Lisbon
Traveller Rating
Excellent
2020
Very Good
522
Average
181
Poor
70
Terrible
45
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Polly H said...
Beautiful former palace
Travelled on 05/2024
This hotel is stunningly beautiful and filled with fabulous stained glass windows and a very professional staff. We didnt realize that it catered to conventions so it wasnt as intimate as we would have liked and it needs some remodeling in the wings where the rooms are. The breakfasts are delicious but the buffet is too crowded for the number of guests. Very disappointed that there were no good ports on the bar men...
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Hi_Sweetie said...
Lovely stay in a quiet area
Travelled on 03/2024
Husband and I stayed at Pestana Palace hotel on a weekend trip to Lisbon in March. We had a fantastic time, our room was large and comfortable and the property and gardens are lovely. Staff were polite and very friendly. Breakfast was very good, as was room service and the on-site restaurant (great gourmet experience for dinner!). The hotel is located in a quiet area that was perfect for us, as we needed some rest af...
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christopherjamesholt said...
Fantastic Palace stay in a quiet side of Lisbon
Travelled on 03/2024
As we expected, this was an outstanding stay in an excellent hotel.
It certainly is a 5 star experience - service throughout was impeccable, the hotel and very large grounds are beautiful, historic and memorable.
We had breakfast every day - a very wide range of buffet and A La carte choices.
Staff are always on hand to help - reception service was excellent, friendly , and extremely professional. We are English spea...
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Voyage780460 said...
Beautifully Crafted
Travelled on 03/2024
The palace is amazingly beautiful and yet the team working here made the stay even more enjoyable. Quiet and nicely located. Lush and wondering garden in the heart of a quaint neighborhood. An added bonus is the superb caramel machiatto hand crafted by Ruben!...
florence l said...
Too feel like a queen
Travelled on 02/2024
Oh my goodness this is my new favorite hotel here in Lisbon
Rooms are nice and make feel like a queen
Gardens and pools
Spa and massage
Really nice staff
Breakfast in the nice rooms of the palace
They had a very touching attention for our anniversary
100% recommandation...