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Reviews
Tripadvisor Traveller RatingBased on 77 Reviews
Traveller ReviewsRanked #345 of 516 hotels in Madrid
Traveller Rating
Excellent
20
Very Good
28
Average
14
Poor
9
Terrible
6
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
nirchen2010 said...
Not recomended
Travelled on 03/2024
Very bad and unclean hotel. The stuf is o.k but the
facilities are old and depressing . While taking a fruit from brackfast I was asked not to take 2 fruits but only one !
While asking for late check out thay asked for full day charch after 4 hours !...
Cristina A said...
Excelente Ubicacion! Excelent Location
Travelled on 01/2024
During our three-night stay with my mother and daughter, we were delighted with the comfortable room (king bed + sofa bed) providing a restful night's sleep. Situated in front of the Arguelles metro station and a convenient 20-minute walk to Gran Via, the hotel's location is excellent with lots of shops and cafes nearby (would recomend Manolo Bakes just around the corner for nice coffee and croissants). The room has ...
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Trekker2020 said...
Smelly and poorly maintained
Travelled on 11/2023
The hotel is poorly maintained and it shows in the intense smell emanating from somewhere between the bar and the elevators. It is quite bad. During our stay, we also noticed the windows do not close properly so when a strong wind comes through, the noise is quite intense. Only positive about this hotel is the neighborhood. There must be other properties around that offer better options. For us, we will never stay in...
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Scott M said...
A good hotel, but a hotel with major service issues
Travelled on 09/2023
It is a lovely hotel in an excellent location - a few hundred steps from the heart of Madrid.
The rooms are well appointed, albeit our room had a fabulous view of the emergency staircase and adjacent buildings, I thought as a diamond IHG rewards member a more befitting room would have been allocated.
Breakfast was a big letdown - the hot plates weren't hot, the bacon, eggs and sausages were stone-cold on both days ...
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Twineyboy said...
Nice mid range hotel in good location
Travelled on 10/2023
A well appointed mid range hotel, just a 15 minutes walk to the old city and 40 mins my Metro (with one change) from the Airport.
Staff on arrival were warm and friendly and that standard continued throughout.
Room was well appointed,clean and comfy with Nespresso, fridge, iron and board, safe, a range of toiletries and effective air con.
Breakfast (included in our tariff) was good with both cooked and cold fare....
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