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Reviews
Tripadvisor Traveller RatingBased on 931 Reviews
Traveller ReviewsRanked #31 of 555 hotels in Madrid
Traveller Rating
Excellent
790
Very Good
106
Average
19
Poor
11
Terrible
5
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
brighteyed44 said...
Fantastic staff and location
Travelled on 11/2025
I was greeted by a very friendly doorman and then by two lovely receptionists who made the check in process quick and smooth.
The hotel is in a fantastic location, close to lots of shops and restaurants.
I was able to order room service from the full restaurant menu which came within 15 minutes.
Breakfast was a continental buffet with eggs being ordered separately.
All in all it was a lovely stay and I will definitel...
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Christi A said...
Exceptional Service in Salamanca!
Travelled on 06/2025
A fantastic hotel with exceptional service in beautiful Salamanca. The people that work here go above and beyond to accommodate you and make sure you feel at home. The bar is wonderful, and the old school elevator is a treat. You're walking distance from some of the best shopping and food the city has to offer. We loved every minute!...
jhcrofton89 said...
Wonderful boutique hotel in the heart of Salamance
Travelled on 09/2025
Wonderul very personal boutique hotel perfectly located in Salamanca. Great access to magnificent Retiro Park and best of all next to their incredible maybe too popular restaurant Quintin where we ate dinner twice. Great people watching and food. Artichoke and leek lasagne one of the best things I had in Spain. Shopping access superb. We had the 5th floor suite which was spacious and comfortable. Hundred year old ele...
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Steven H said...
Excellent White Glove Service
Travelled on 08/2025
My girlfriend and I stayed here in early August 2025. The hotel staff was exceptional. Miguel at the front desk in particular was extremely helpful with a personal ordeal on our first day there. He also helped us book our train to Barcelona when websites werent working on my personal laptop. He even offered his subway card to my girlfriend and I to get around, no questions asked. The entire staff was incredibly cour...
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Trek52961598296 said...
A first time visitor to Spain
Travelled on 08/2025
The most friendly hotel staff Ive met, everyone tries their best to help, I really enjoyed my stay. Highly recommend people to check out this hotel....