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Reviews
Tripadvisor Traveller RatingBased on 993 Reviews
Traveller ReviewsRanked #17 of 533 hotels in Madrid
Traveller Rating
Excellent
843
Very Good
89
Average
31
Poor
12
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
hilaldesertflowert said...
Wonderful experience in Madrid with Pestana brand hotel located at Plaza Mayor.
Travelled on 11/2024
The staff was very helpful and especially the restaurant staff Ms. Lorena was so kind and friendly . The hotel location is an excellent place where you can walk around and many restaurants options next to you. Room so clean and spacious enough with very nice balcony. ...
NorthCarolinaSurfers said...
Best Location in City Center
Travelled on 10/2024
Two nights here before business meetings and for a special occasion. You simply can't beat this location - you can walk out of the hotel and emerge into the spectacular Plaza Mayor! All of the main attractions are within easy walking distance. The staff was attentive and accommodating. The restaurant was beautiful, but the food was just okay (fine for snacks or quick tapas and wine). The gym is limited, with a treadm...
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vacationMN said...
Amazing location and hotel
Travelled on 10/2024
We visited Madrid for two nights at the Pestana Plaza Mayor Madrid after completing the Camino Portuguese. Our stay was enjoyable giving us just enough time to take in the beauty of Madrid and the offerings at the hotel. The hotel is located at the center of the historic center of Madrid and within walking distance of everything we hope to experience while in the Capitol City of Spain. The hotel is modern and beauti...
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DavieE said...
An absolute gem of a hotel in the centre of Madrid!
Travelled on 10/2024
The Hotel Pestana was an absolutely superb hotel to stay in! All the staff were incredibly helpful, friendly and polite. This applied in reception, the dining room staff, the bar staff in the Plaza Mayor and the housekeeping staff. The hotel was amazingly stylish, the ambience all around the hotel was relaxing/stylish and elegant. The room we had was stunning - we were so lucky to have booked a room with a balcony ov...
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edavid050 said...
Best Place to Stay in Madrids Old Town
Travelled on 10/2024
This luxurious hotel overlooking the Plaza Mayor is perfectly situated for walking to all major sites in Madrid. Restaurants and tapas bars are close and a grocery store is 1/2 block away. The spa area has one of the most calming indoor pools Ive ever seen and its at body temperature. Its lovely design is Moorish in character.
The staff is all first class and pleasantly efficient. Special praise for Lorena in the l...
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