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Reviews
Tripadvisor Traveller RatingBased on 1601 Reviews
Traveller ReviewsRanked #269 of 532 hotels in Madrid
Traveller Rating
Excellent
301
Very Good
691
Average
410
Poor
135
Terrible
64
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Paula P said...
Lots of disruptive sleep
Travelled on 10/2024
I had to move because of the smell of smoke in my room, (728) and they offered to move me the second time when i found 2 cockroaches in my bathroom. Not a great experience. When they moved me the first time, I think it was in a room with staff next door, it was very noisy. (Room 723) lots of disruptive sleep....
BRONTE E said...
Great location for arrival/departure and quite good value
Travelled on 09/2024
The good stuff: modern, clean, onsite restaurants, good buffet breakfast, a/c room with a view (all the usual facilities eg minibar), walking distance from Atocha station (from which you can bus or metro to international airport), lift, friendly staff, 12 o'clock checkout (you may be able to negotiate a later time). Nearby restaurants, small convenience and large supermarket close by.
Some small gripes: no drinking ...
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anonm588 said...
Could improve basics (hygiene plus water)
Travelled on 10/2024
974837002
Stayed here Oct 2024. It was during the Fruit Sellers Convention, so the hotel was very busy. The first room I was given was on the top floor, and smelt very slightly of a....toilet smell.. I didn't like the room. I went back to reception and changed it (I had to insist) and was given a different one. This was fragrance-free, but unfortunately no water (either complimentary or in the minibar). I bought 2l ...
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Zoraida L said...
Just a fair enough entrance and exit spot. Not for long stays.
Travelled on 10/2024
Good breakfast and restaurant. Nothing complimentary. Not very clean. Too crowded so rooms were not ready at arrival. Good service from employees. Location is not so good its not near stores or restaurants but the Peruvian restaurant in front was good enough....
Aman A said...
Efficient hotel with great staff
Travelled on 10/2024
Friendly and professional staff, all basic amenities, GREAT location and good price.
Nothing to complain.
Its 5 minutes walking distance away from the Madrid Atocha train station where the high speed trains go from, and its also walking distance away from the big Park and Gran Via.
It makes the whole trip very efficient.
From the outside the building may look old but from the inside everything is quite good and ...
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