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Reviews
Tripadvisor Traveller RatingBased on 1703 Reviews
Traveller ReviewsRanked #256 of 558 hotels in Madrid
Traveller Rating
Excellent
333
Very Good
729
Average
430
Poor
141
Terrible
70
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Lee C said...
Shocking - THEFT from Room - do not stay at this hotel.
Travelled on 12/2025
Shocking - do not stay at this hotel.
I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel].
When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the pol...
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ANTONINO GIOVAN... S said...
A good experience
Travelled on 08/2025
Personnel were very kind, the room was beatiful and clean. I think it would be appreciated if you would pay more attention to menu planning. More variety, please! And a personal regret: why orange juice is absent from the menu of lunch or dinner? It isn't Dom Perignon, isn't it? Anyway, I had a good experience....
prisoncrow said...
Nice Hotel
Travelled on 05/2025
Stayed for 1 night while in transit to Granada. The hotel is about 650m away from Atocha Bus Station. There are many eateries less than 1 KM sway from the hotel. Room amenities worked well. Spacious bathroom. Smooth check-in process. Overall, I had a pleasant experience....
RK960 said...
Poor sound insulation from busy road outside - generally disappointing
Travelled on 05/2025
This hotel is situated on a busy road leading to and from Atocha rail station. You would expect a four star hotel to have decent sound insulation, but my first floor room was noisy, with buses, lorries, cars and motorbikes roaring past, all night. By way of comparison, Ive since stayed in another hotel on an equally busy main road and the traffic noise was well reduced, so it can be done.
The room itself was curiou...
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dina t said...
Smart choice- Hotel Agumar
Travelled on 04/2025
This hotel is located 800m from the Retiro Park, 500m from the metro Atocha, from museo del Prado -1400m by foot. Walking distance from most of famous places of interest. The area is not noisy and seems to be not dangerous.
The room and the bathroom are rather big and are clean and good maintained.
Parquet floor in the room and inside the bathroom are is looking nice. The bed is comfortable. The wooden furniture and...
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