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Reviews
Tripadvisor Traveller RatingBased on 1531 Reviews
Traveller ReviewsRanked #271 of 516 hotels in Madrid
Traveller Rating
Excellent
277
Very Good
673
Average
392
Poor
132
Terrible
57
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Zain Y said...
Great location
Travelled on 04/2024
Positives
Great location. 10 minute walk to Retiro Park, Atocha station and Menendez Pelayo Metro station. The bus stop is a short walk away. There are 2 convenience stores nearby for drinks and snacks as well as a cafe.
Negatives
The hotel does not have an iron in the room, they offer laundry and ironing service.
The hotel interior is dated. WiFi is slow....
david r said...
Excellent Location
Travelled on 03/2024
Nice large room 516, good ac, clean bathroom. Staff are helpful, Cafe on ground floor was excellent for drinks and snacks, ordering a taxi was easy. Hotel is in great place for the Prado and Botanical gardens and hop on bus tours. Breakfast buffet looked good, we only had coffee as going to airport. Would recommend....
Sugram said...
Nice clean hotel
Travelled on 10/2023
The hotel itself was nice and clean and in a good location. The rooms were nice but the fridge was full of the hotel stuff, so if you took anything yourself you couldnt put anything in it. The view from our room was the worse view Ive ever had, we seemed to be in a small square with other rooms each side and opposite. The breakfast was ok, more continental. Most of the staff were friendly except the head of the res...
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Nooshi_gh said...
Average stay. Not good
Travelled on 09/2023
We had a double standard room at the end of a corridor with a window to the patio. Its seemed a suffocating room that we didn't like to go back to the room. It had a refrigerator but it was locked and we had to pay deposit to have the key.it had safe but for the safe key you had to pay deposit aswell. The internet was very poor even it was not possible to make a voice phone call. And there was so many noise in this...
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Martyn B said...
Good Hotel
Travelled on 09/2023
The hotel is nice, clean and friendly. Has everything you need and will sort out taxi to the airport etc. Great place for short stay and close to all amenities. The Gardens are next door so you can stroll through the the centre of Madrid. The Railway station is only a couple of minutes walk. The hotel has a good restaurant and bar, but we preferred getting out with the locals. Did have the odd nightcap there before b...
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