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Reviews
Tripadvisor Traveller RatingBased on 2304 Reviews
Traveller ReviewsRanked #6 of 508 hotels in Madrid
Traveller Rating
Excellent
1923
Very Good
280
Average
82
Poor
11
Terrible
9
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Dagmar S said...
Amazing stay!
Travelled on 03/2024
We had an absolutely amazing time at The Principal Madrid! It's perfect location, wonderful views, and excellent breakfast made our stay a memorable one. All staff members went out of their way to make us feel comfortable and taken care of....
Jeanne M said...
Lovely hotel with First Class service
Travelled on 03/2024
A fabulous stay at the hotel! The location is perfect, the staff is so friendly and helpful and the room was incredibly clean and comfortable. We so enjoyed the lobby bar with its cozy seating but also appreciated the terrace where we could watch the full moon rise over the city. We would definitely highly recommend this luxury hotel and look forward to staying there again soon....
davideZ6219QI said...
A wonderful Madrid Hotel!
Travelled on 03/2024
This is a fantastic hotel in a central location with wonderful staff and great food and beverage service. We just returned from an 8 day stay in Madrid and our hotel suite felt like a small apartment in the middle of Madrid's most vibrant neighborhood. We were a short walk to the Museums, the Retiro (Madrid's Central Park) and the historic neighborhoods with restaurants, fantastic architecture and lively street lif...
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gangus67 said...
March Stay at Principal Hotel
Travelled on 03/2024
Great hotel with very helpful staff. Lovely decor and nice terraces to sit for drinks.
We were disappointed the Rooftop Terrace was closed as this was one of the main reasons we booked the hotel. It peaked at 27degrees most days during our stay and it would have been nice to have had somewhere to lie out. Superior rooms are nice but traffic noise from Gran Via means sleeping is difficult. Minor issues; breakfast can ...
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Johan H said...
Beautiful place in the center of Madrid.
Travelled on 03/2024
The hotel is located very central in Madrid within walking distance to most of tourist attractions.
The hotel is lovely and the rooms are very nice and modern. The staff is always willing to help and are very service minded. Always goes the extra mile for you.
Can highly recommend this hotel if you are staying in Madrid for work or pleasure....