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Reviews
Tripadvisor Traveller RatingBased on 840 Reviews
Traveller ReviewsRanked #39 of 568 hotels in Madrid
Traveller Rating
Excellent
723
Very Good
74
Average
22
Poor
7
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Cora d said...
Perfect rooms bad restaurant and bar
Travelled on 04/2026
My stay began on a very positive note, but ultimately ended in a disappointing experience that does not align with the standard this hotel aims to represent.
The room was truly excellent: stylish, impeccably clean, and very comfortable. Exactly what one would expect at this level.
What made the contrast so striking was the experience at the rooftop lounge and pool area. On a warm 28-degree day, I was seated at a ta...
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John B said...
We loved our stay
Travelled on 03/2026
We visited Madrid for 1st time and stayed at VP Plaza for 3 nights.
Overall, a really enjoyable stay and location.
Super warm welcome on arrival from all the team.
We stayed in a Superior Room with amazing views over Plaza de Espana.
Superb facilities and high standards of cleanliness.
Breakfast in restaurant every morning - really enjoyable and very attentive service. Overall, we loved it and would highly recommen...
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sandrasM5642VL said...
Excellent services ...
Travelled on 02/2026
My husband had forgotten his four shirts in the dressing room. We contacted the hotel reception. They took care of everything and sent the four shirts to our home address. We received the shirts the very next day. Thank you for taking such good care of us. We will definitely be back for another city trip....
Chiili said...
A great hotel
Travelled on 02/2026
From the moment we walked in we felt welcomed. Maria check us in and was extremely helpful in telling us where to see the sites and suggested restaurants to us. We wanted a very quiet room and she found us a room that was extremely quiet. Maria deserves a shout out due to her exceptional customer service. The hotel is very modern with a great bathroom. The beds were very comfortable. Breakfast was really good t...
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Claire K said...
Comfortable modern stay
Travelled on 10/2025
Beautiful modern hotel. Front desk staff were friendly and helpful. Bed was very comfortable. I particularly liked the wet room with the tub. Nice view of Plaza de Espana. Overall a very nice stay....