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Reviews
Tripadvisor Traveller RatingBased on 842 Reviews
Traveller ReviewsRanked #40 of 572 hotels in Madrid
Traveller Rating
Excellent
725
Very Good
74
Average
22
Poor
7
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Lorna M said...
Beautiful hotel in a perfect location
Travelled on 05/2026
We stayed at the hotel for three nights the rooms are beautifully decorated . We had a spacious room on the 11th floor with great views onto the Plaza . Unfortunately on the first evening I could not sleep due to the loud music from the sky bar until early hours of the morning. This was unexpected and I phoned the reception to complain not something I would normally do.The next morning the duty manager contacted us t...
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Miles W said...
A wonderful stay with a great view.!
Travelled on 04/2026
A very modern luxury hotel in a great location. Check in with seamless and was immediately offered an upgrade from a deluxe to a premium room. The cost was $70 per night but moved us from the six floor to the 15th floor that itself is worth it. we also got the breakfast added on which was a five dollar discount offer the regular rate. We were able to occupy our room early. After our check-in, we decide to walk to the...
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Boly B said...
More business hotel than a cosy and charming 5* but well-located for a city break in Madrid.
Travelled on 05/2026
Location: Excellent. Situated on Plaza de España, within easy reach of public transport, a short walk to Gran VÃa for shopping, and just 10 minutes from the Royal Palace. Ideal for exploring Madrid.
Arrival & Check-in: Efficient but somewhat impersonal. The welcome lacked a sense of warmthlikely impacted by a large seminar taking place during our stay. Our Family Deluxe room wasnt ready at 1:30 pm, though this was...
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Cora d said...
Perfect rooms bad restaurant and bar
Travelled on 04/2026
My stay began on a very positive note, but ultimately ended in a disappointing experience that does not align with the standard this hotel aims to represent.
The room was truly excellent: stylish, impeccably clean, and very comfortable. Exactly what one would expect at this level.
What made the contrast so striking was the experience at the rooftop lounge and pool area. On a warm 28-degree day, I was seated at a ta...
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John B said...
We loved our stay
Travelled on 03/2026
We visited Madrid for 1st time and stayed at VP Plaza for 3 nights.
Overall, a really enjoyable stay and location.
Super warm welcome on arrival from all the team.
We stayed in a Superior Room with amazing views over Plaza de Espana.
Superb facilities and high standards of cleanliness.
Breakfast in restaurant every morning - really enjoyable and very attentive service. Overall, we loved it and would highly recommen...
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