Kirman Leodikya

I booked this hotel two days before travelling, I did not announce it was my birthday but the day after my arrival but it was casually mentioned to the food & beverage manager Nuri, he immediately booked us a table in his a la carte restaurant. I was suprised that evening with a wonderful dinner, wine a suprise birthday cake and fireworks. From that moment on Nuri greeted us at each restaurant arranged a room upgrade with the support of the reception and general manager to ensure that our every requirement was met. I feel it necessary during COVID to point out the cleanliness, organisation and service was of a very high standard and they have mastered the art of all of this without any disruption to guests. Nuri and his food and beverage team provided an exceptional service and he went above and beyond. He is constantly available which is reassuring as he never delayed responding to a query or fobbed us off by referring us to another service manager. An example of this was at breakfast one morning Nuri greeted us and as usual enquired about our stay and if everything was to our satisfaction and I mentioned that I needed the ironing service ASAP, even though this was not his service he did not direct me to reception, he contacted the reception manager himself and together they arranged collection, ironing completed and my clothes hung up in the wardrobe all in a lot less than 24 hours. I was so impressed with the way the service managers worked as a team and not all separate entities. I cannot praise Nuri enough, his diligence, customer focus and professionalism gave my holiday a very personal touch which is what has compelled me to give a five star rating. I will be sure to visit this hotel again and can see that I will become a regular visitor and if you visit be sure to introduce yourself to Nuri I assure you, you too will receive an outstanding service.

We booked this as a last minute thing after our original holiday was cancelled. We just wanted a fly and flop holiday and this hotel seemed to have everything we needed. The rooms are big and the beds are amazingly comfortable,the shower is powerful and the fridge is stocked each day. The whole hotel was spotless, restaurants are stocked well although my daughter did struggle a little being a vegetarian. The pool is huge and the beach is beautiful plus the beach is right at the hotel. The best part is the staff... They are literally amazing. They are so polite, attentive and sweet. They honestly go out of their way to make your holiday special. We had a flower with our coffee each time we ordered and they arranged a special table for our last night, that was covered in flowers. We made so many new friends and have already booked to go back.

Originally we were due to fly to Zante but, with the holiday cancelled by Tui, at last minute we booked this not really knowing much about the hotel. Rooms are large and clean and beds very comfortable. The shower is also very powerful. The restaurant has good food and is exceptionally clean. Nuri the manager will arrange Ala Carte for you with good wine and there is a nice ambience which makes a change from all inclusive. He is a mine of information and very helpful. Guests are reminded to sanitize their hands at all restaurants and temperature is taken on the wrist with an electronic device. Staff work hard in the humidity and heat and tips are not expected. The beach is a little crowded but there is plenty of shade. There is a small restaurant Doruk a 3 minute walk from the hotel which is cheap and has good food. We will definitely return.