Hotel H10 Playa Meloneras Palace

Our second visit to this hotel for some glorious March sunshine and we were not disappointed. Lovely room overlooking the garden and pool areas which was spotless and so spacious. The staff were all so friendly and the breakfast and evening meal food were superb with so much choice especially the cooked to order items . Great quiet location and ideally located for walks into Maspalomas via a very pleasant promenade to the shopping area and bus station . Good range of evening entertainment as well as various sporting activities during the day ...together with a whole range of sun-loungers and parasols. All in all, a fantastic hotel which provides for a fantastic holiday break .

We've just returned from our second stay. Loved every minute of it and its hard to want to stay anywhere else on the island. We go half board and don't go Privilege as neither of us are big drinkers and are very happy with the buffet restaurant. Staff are all lovely and genuinely want you to enjoy your holiday. Thank you Nico on the front desk for giving us a more central room as I'd just hurt my ankle before going on holiday (holiday has heeled ankle!). Can't recommend this hotel enough. Its so easily accessible from the airport 25 minutes or so in a taxi. Taxi's are also so reasonably priced. Recommend going to the open air cinema - Moonlight, first film on at sunset then followed by next film. Its 15 euros for each film per person but given what you pay at home its excellent value. Back to the hotel, always plenty of areas to sit either in the sun or shade. Highly recommend for a winter sun getaway. Thank you to all for a fantastic holiday.

We stayed here for a fortnight half board on the Privilege package and as members of the H10 club. So what’s not to like? Very little, and those are only niggles, which should not affect your choice to come here, but keep it secret because we still want rooms available as we want to come again! The hotel sits above Meloneras Playa Centro with the main building being a great environmental dome structure, (see pictures) and it ascends seven levels up the hill which is a bit confusing as reception is at level six - and you walk out onto a road at virtually every level. Built on a hillside sort of sums it up. Free underground parking in the hotel garage and plenty of spaces in front of reception although no dedicated drop off zone, but not really necessary, although a previous reviewer thought it was a problem. It is not.. (See pictures) High speed Wi Fi is available throughout the hotel and outside sun areas. It is free but is on an unsecured network, and, not surprisingly, the further out you go the less well the wi fi functions... There is a no booking of sunbeds policy which is enforced from time to time but largely ignored in the Privilege area where there are always plenty free anyway... Entertainment and animation staff are friendly, unobtrusive, fun and of a fair to good standard. Too much oldie tribute bands / acts though harking back to the 50’s and 60’s. We dance modern jive nowadays, preferring smooth or slow jive to modern tracks like Killers / George Ezra / Katie Perry etc and although we were born in the fifties, we were not old enough to learn to dance then and if I attempted fast rock and roll or the twist now I’d likely do myself an injury or have a cardiac event... The tributeers tried hard but, with the exception of the Queen tribute band which was great, more contemporary music and acts would be great. Make us feel young not old... The buffet is great quality and lots of options and variety with a pleasant outside seating area with space heaters for if it gets chilly. Good for a buffet, but still a buffet, if you get my meaning... So .... If you go Privilege breakfast and dinner in the Gaudi are included, beach towels are changed daily by housekeeping in your room, you get access to a self serve lounge with free drinks including premium spirits and also a restricted access solarium area. You get a free paper daily which you collect from the shop on the ground floor and chocolates every night. For the Gaudi alone I’d recommend it as great vfm. The Privilege lounge is small but friendly with a good atmosphere although limited visuals - you can hear the piano bar but can’t see anything as you are enclosed by the access glass partitions. The Gaudi all inclusive restaurant is exceptional and Nicoleta, the manager, exemplary. After she had gone over and beyond her call of duty for the umpteenth time to adjust our dinner seating time / preferences, I commented to her that she really understood customer service; her reply was simply that she was a customer too when not at work and expected high standards which she wanted to deliver for us too! What a refreshing attitude, and it made us feel very special as valued customers and our stay especially memorable. Effusive over, OK niggles then : The Privilege lounge hours are our first niggle being open from 9 am until only 8.30 when access in is stopped and if you want drinks there is no option but to use the pay bar service. Later would be so much better. Our second niggle is that the Privilege solarium area is a long way disconnected from the lounge and the only drinks available are Cava and Water unless you buy from the pool bar. Third niggle, I’ve covered, we may be golden oldies but we are still lively. Give us modern music and acts....please...George Ezra especially... Views all round are spectacular. Rooms are spacious and well maintained. Reception are helpful and responsive. If you have a problem, tell them and they will get it fixed. They expect it and don’t understand why you don’t complain and just put up and mutter....and then write rubbish reviews.... The hotel is at the quiet end of Meloneras Playa, about 20 minutes walk from Maspalomas and the lighthouse where the action is, but there are good eateries locally in the growing Meloneras Centro Commercial. Bike hire is available through a shop in the hotel complex or cheaper on the bottom level of the Centro Commercial. Likewise car hire, best deal we found is online from Cicar who deliver to the hotel, usually upgrade your order and have no excess (Casco) or other hidden costs to their fully comp insurance that the other car hire firms try to add on. Their cars are all recent modern models, have a few very minor chips and scrapes from car parking encounters etc, (not worth repairing) but hey, really not an issue, not your car, and no need to photograph or inspect the vehicle as you have no excess to either pay or lose. So would we come again, like the majority of people we met who were returners, yes, in the blink of an eye. As Arnold Schwarzenegger said, “We’ll be back!” Hasta luego, H10 Meloneras Playa Palace....