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Reviews
Tripadvisor Traveller RatingBased on 2699 Reviews
Traveller ReviewsRanked #63 of 239 hotels in Miami Beach
Traveller Rating
Excellent
1862
Very Good
269
Average
201
Poor
139
Terrible
229
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
yannid2020 said...
Exceptional Breakfast Experience with Outstanding Service
Travelled on 11/2025
We stayed at the Cadillac Hotel Beach Club in November 2025 and had the pleasure of enjoying breakfast at the hotel restaurant every morning. The experience was consistently excellent. The manager, Filip, always greeted us with a warm smile, radiating positivity, and creating a welcoming atmosphere. He is respectful, efficient, and treats both guests and staff with genuine care. The service, food, and overall environ...
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TrueB267 said...
A memorable stay
Travelled on 12/2025
Firstly, the staff at reception, restaurant and elsewhere were warm and accommodating. They did as much as they could to please their guests.
Hana, and especially Geervin, were very helpful and courteous, There were others whom I wasnt able to get their names.
We had coffee every afternoon sitting on the balcony which was especially pleasant. Eisha welcomed us in a warm and happy way each time.
The biggest impro...
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Bilwil_LasVegas said...
A disappointing stay in many ways
Travelled on 01/2026
We booked 3 nights starting January 1st, 2026. When we arrived the valet immediately told me that they do not have room to park our car. I asked him what we should do with our car and he said the best plan is to go to nearby hotels and lie to them saying we are just going in for dinner and then leave the car there until we are ready to leave town. I have to say this was not an excellent first experience with the ...
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Bill C said...
Horrible Customer Service
Travelled on 01/2026
Just a horrible experience with our check in with the staff and the manager on duty. I had two separate reservations and tried to combine them so we wouldnt have to move rooms and even offered to give up our ocean view room for the second night. It was declined which makes no sense at all....
Tonya J said...
Great time over the holidays
Travelled on 12/2025
We had a great time at the adult pool. Alexa was excellent at assisting us and making sure that we were all set. She is an excellent asset to this hotel....