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Reviews
Tripadvisor Traveller RatingBased on 534 Reviews
Traveller ReviewsRanked #4 of 9 hotels in Surfside
Traveller Rating
Excellent
234
Very Good
161
Average
58
Poor
28
Terrible
53
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
truetravelagency said...
Best concierge
Travelled on 03/2026
Zael was wonderful he help us out with the bikes and directions to the beaches...
Jeanette M said...
Wonderful Front Desk Staff
Travelled on 03/2026
Stayed overnight in this lovely hotel following a Cruise. First time to Miami & we loved the area. Great for walking & local supermarket about 5 min walk away. Great room with small kitchen area. Serge the lady on reception was super efficient & friendly. We managed to secure a late check out as we had an evening flight. Would definitely return....
Rebecca S said...
Home away from home!
Travelled on 01/2026
From the moment we walked into the hotel until 26 days later, our experience with the thoughtfulness and dedication to offering a stellar experience was 10 stars!! Maryanne and Orit continued to offer thoughtful and helpful hospitality throughout our stay! Any questions were addressed timely & staff was professional friendly and available to help.
The breakfast was curated to offer every type of food offerings ie. Ho...
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Louis C said...
Fantastic front desk staff
Travelled on 02/2026
We stayed at this property from from Feb 5-6. The costumer service from Parkhi was warm, welcoming and accomadating. Parkhi made our stay that much more memorable. We will return to this property because of her!...
Gary S said...
A great stay in Surfside
Travelled on 02/2026
Outstanding experience.
We stayed in Room 230 for 4 nights. The room consisted of a kitchen area with a full size fridge, a microwave, a toaster, and dishes/silverware, a living area with pullout couch and tv, and a bedroom with king size bed and bathroom.
Everything was very clean, the shower was strong with great hot water, the bed was comfortable.
The hotel charges a destination fee but we found we actually ...
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