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Reviews
Tripadvisor Traveller RatingBased on 1052 Reviews
Traveller ReviewsRanked #102 of 232 hotels in Miami Beach
Traveller Rating
Excellent
445
Very Good
285
Average
114
Poor
78
Terrible
131
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Estelle D said...
Family vacation
Travelled on 07/2024
Trip was good hotel good but the desk manager that helps you get cars was rude and an ass. That was the only part of the trip we didnt like when he got a 2 cars for 12 people and luggage that was small and he was rude and wouldnt help to accommodate us....
dtolefree said...
The RIU saved the day
Travelled on 07/2024
I was scheduled to go to Jamaica and stay at eh RIU Reggae, but hurricane beryl had other plans. Diverted to Miami, came to the RIU! First time in a non-all inclusive location. But the team and staff made it well worth it! ...
volen2024 said...
Mixed Feelings
Travelled on 07/2024
Good altogether. Food was very good.
Unacceptable:
- to have no water in the room (deluxe) - one of the days of our 4 day stay. The problem was fixed comparatively quickly.
- majority of the personal is Spanish speaking only....
AbelA74 said...
Stay b4 Cruise
Travelled on 07/2024
Great choice. Was not disappointed in any category. Very impressed. It was too bad my stay was short as I was cruising the next day. Nonetheless glad we stayed there we now have a go to spot. Thanks...
weewilly1965 said...
Great hotel but not resort like if thats what your looking for
Travelled on 07/2024
We stay at a lot of RIU properties this was our first plaza. Every thing was great the room the pool the beach area the food was perfect. I just personally missed the poolside entertainment. Stay here if you can. I highly recommend this hotel...