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Reviews
Tripadvisor Traveller RatingBased on 1005 Reviews
Traveller ReviewsRanked #108 of 233 hotels in Miami Beach
Traveller Rating
Excellent
418
Very Good
274
Average
110
Poor
75
Terrible
128
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
NIKOLAOS T said...
Relaxing
Travelled on 04/2024
It is a somewhat old fashion hotel in a very good location although its away from Ocean Drive. The staff was very good, kind and helpful, especially the staff at Florida restaurant. The pool is not so big to cover all the clients needs. But the beach in front is outstanding. The great is very recent and of very good quality. We had a very beautiful and big room on the 10th floor with amazing view to the sea in the ...
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JacobGT19 said...
Riu Plaza Miami Beach
Travelled on 04/2024
Great! I loved every minute of my stay - even sunbathing near the iguanas.
Every member of staff was very friendly and helpful - EVERY member of staff. Nothing seemed too much trouble for them, including charging my phone for me on the last day. I would definitely stay there again....
Dre3200B said...
Great experience
Travelled on 04/2024
Came here for a birthday get away with my wife and from the moment we arrived we were impressed.The property is beautiful , the staff was friendly and the location was perfect ...
NYer55 said...
Horrendous
Travelled on 04/2024
Absolutely horrendous customer service at check in. Hidden fees add 20% to the room rate that they only tell you when you check in. Exceedingly rude front desk staff was incompetent and unhelpful. Will never stay at a RIU property in the future....
niggle006 said...
Riu Plaza Miami A bit of an Enigma ???
Travelled on 05/2023
we stayed here for 2 nights in January 23
Clean lobby area and good first impression
the problem came when we got to our room as this was on the top floor
when we got out the lift the carpet looked like it hadn't been hoovered in days and there was trash from a takeaway left by the lift doors which would remain there for another 24 hrs or more so that was poor.
We entered our room it was clean and tidy although a b...
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