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Reviews
Tripadvisor Traveller RatingBased on 4251 Reviews
Traveller ReviewsRanked #16 of 466 hotels in Florence
Traveller Rating
Excellent
3347
Very Good
676
Average
140
Poor
46
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
787danielo said...
Whats not to like?
Travelled on 01/2026
Couldnt ask for a better location. Not all rooms have views of the Duomo and the Campanile, but those that do are worth the extra $$. Superb service, excellent breakfast, too....
Jane W said...
Discrete luxurious base in the historical centre of Florence.
Travelled on 01/2026
Just a wonderful experience. I enjoy my stays as everyone is so friendly and helpful. The location is perfect for all the main attractions which are a few minutes walk away.
The hotel is also steeped in history so take time to investigate before stepping out. I found the hotel quiet and had no difficulty sleeping despite the central location. Being able to open the windows in the early morning and only hear the bell...
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GoPlaces02236844794 said...
The experience was truly exceptional, marked by outstanding service from the moment of arrival. Every detail reflects a
Travelled on 01/2026
The experience was truly exceptional, marked by outstanding service from the moment of arrival. Every detail reflects a high level of professionalism and genuine passion from the entire team.
The culinary experience is remarkable, featuring beautifully presented dishes and a refined tasting menu that showcases creativity and careful research. The attention to detail and commitment to excellence are evident throughout...
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Andrew K said...
Best location, and steeped in history
Travelled on 01/2026
My wife and I, in town to see the historic Fra Angelico exhibitions before they closed at the end of January, chose this hotel because of its location, a couple of blocks from the cathedral, but off a quiet piazza with not a lot of tourists streaming by. The service by every staffer was outstanding (apart from the hotel electrician): the room was great, despite a thermostat that only appeared to be adjustable. Its ra...
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535ronok said...
Superior professionals, great room and excellent location
Travelled on 01/2026
I have traveled globally a lot and for decades - this hotel is exactly what I like.
The service was top tier. The rooms are elegant and comfortable, the 2 star Michelin was incredible. Front staff includes three Les Clefs dOr professionals along with an equally superb wider team from top to bottom. Wow....