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Reviews
Tripadvisor Traveller RatingBased on 2414 Reviews
Traveller ReviewsRanked #107 of 511 hotels in Milan
Traveller Rating
Excellent
1148
Very Good
879
Average
216
Poor
91
Terrible
80
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Liv M said...
Not a 4 star hotel
Travelled on 06/2026
Please do not stay here if you are going on a short city break and or with children. We were travelling with our 1 year old daughter and the hotel refused to provide us with a cot. I booked with seeing cot on demand and apparently I shouldve called and requested it before. Even though the booking is for a young baby. The staff were rude when we asked for a cot and said they couldnt provide one and she had to slee...
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Lewis B said...
Would not stay here due to location & reception staff
Travelled on 05/2026
The location of the hotel was far out from Milan however, we looked past this as google told us that the last tram stop was 400m (5-6minute walk) from the hotel. It was at least a 20-30 minute walk through abandoned building and what felt like unsafe streets. The hotel does offer a shuttle to the station however they dont offer a return so we were left feeling very unsafe when walking back. The taxis were very expe...
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Claudia S said...
please never stay here!!!
Travelled on 05/2026
literally the worst hotel!!! stayed here 5 nights in a row and not once was my room cleaned. the ac never worked in my room! i was told on my third night i can move room, proceeded to go to reception to get my new room key and they said to me they didnt say that and it was a mistake. Ive gone down just now as ive been to lake como and i need to have a shower and a member of staff called Alejandro was shouting at m...
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Ethan H said...
An honest review about the hotel
Travelled on 05/2026
We stayed here for a long weekend, we thought the hotel was very nice. The hotel staff were all very friendly especially the two young gentleman on the front desk who were very informative on how to get to places and also spoke very good English. The hotel was very clean and the interior was very smart. Our rooms were cleaned and made up nicely each day for when we returned. The hotel also ran a shuttle bus to a clos...
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lisatY8454FX said...
some good, some bad
Travelled on 03/2026
awful area
warehouses and empty buildings
can't open windows due to highway noise
terrible smell (like strong men's cologne) it's from cleaning products
however...
clean rooms and very nice breakfast...