Hilton Rose Hall Resort and Spa

We recently brought our larger than normal family with six kids ranging from 14 to 23 to Montego Bay to stay at the Hilton Rose Hall for 7 days\nights. Overall, we had an absolute fabulous time here and would definitely recommend this hotel and return as guests. I had done my job prior to the trip researching feedback on TripAdvisor and other forums and had an idea what to expect, but our experience was way better than expected. I will try to give as many details as possible, but am also open to providing more feedback if anyone needs it. First off, we booked our trip thru Costco Travel - which was easy and I would highly recommend it. Once we arrived at the hotel we were greeted in the main lobby and offered cold drinks (some with rum some without - your choice). We waited in the registration line about 10 minutes and was then helped. We had booked two ocean view rooms and one ocean front room. We talked thru the fact we wanted all the rooms in the same area if possible in order to be closer to the kids. They were accommodating and in the process even updated one ocean view room to an ocean front room at no charge. Two of the three rooms were ready (we had checked in an hour before official check in time) but that was no issue - they called later when the 3rd room was ready. The rooms were kept very clean daily and offered plenty of room - including fridge (stocked daily) and in-room safe as well as a balcony (ours faced directly at the ocean and golf course which was awesome). Food - there are plenty of places to eat good food there. Breakfast in the morning was great - buffet\made to order offers plenty of options (dual made to order stations) - Cleveland was the Man (good guy who made plenty of custom omelettes). 3-Palms is just an easy\quick shuttle (its at the golf course) - food is good. My recommendation is to make dinner reservations at places that require reservations - the week before you come (yes you can). I recommend not booking a restaurant on Jamaican night - take advantage of a huge food spread and entertainment Jamaican style. Plenty to do - daily activities board offers a lot of options hourly to go along with the water slides, lazy river and teen center (if you have them). Hobie sailing was fun\free. Also nightly entertainment is fun - Michael Jackson show was great as was Jamaican night. We also signed up for the power snorkeling catamaran ride which was a lot of fun thru Chuuka - they pick you up right at the hotel. We also did the Rose Hall Haunted Night - we paid $20/ea but you can get it for $15/ea online - that was entertaining. The Staff - I can honestly say - every single person during our stay was awesome!! I would not have expected to say that in all honesty, but its true. The maids in the morning would greet you in the hall and say hello\have a nice day - servers, bartenders, wait staff, registration, etc - all super friendly. Special shout out to Wayne - our favorite bartender of the week - and Andre the girls daily aquacise and spinning instructor. . Favorite drink (mine) was the dirty banana - but you can get almost anything and if you are unsure - just ask them to decide - they are very creative. The only real con (which was minor) was that they had some elevator issues while we were there - resulting in us waiting a little longer and\or just taking the stairs (which wasnt an issue with as much as we ate\drink for the week). Fantastic trip for all 8 of us - would definitely go again and stay at this Hilton.

I am from West Palm Beach, Florida. Just got back from Jamaica and stayed at Hilton Rose Hall Resort & Spa. Great experience, the staff is very professional and pleasant . From the moment you walk in the hotel you felt that warm welcome. The food is always fresh and with great presentation. The staff in the main dining room was very pleasant and helpful . Lots of food and drinks through out the day. Different restaurants on the ground you can choose from. Beautiful beach and hotel. Beach bash was amazing on Sunday, very family oriented food was super delicious . My family and I felt very safe. No disappointments for me. Will definitely go back. Great place for children!*****