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Reviews
Tripadvisor Traveller RatingBased on 697 Reviews
Traveller ReviewsRanked #63 of 195 hotels in Montreal
Traveller Rating
Excellent
204
Very Good
310
Average
127
Poor
26
Terrible
30
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
angelasY8353UD said...
Would stay again
Travelled on 09/2025
This hotel is conveniently located to get around downtown Montreal, whether you are walking to an event at Bell Centre or to a spa in Old Montreal.
The hotel is in good condition but yes, it needs a refresh.
Check in was easy with Darrin who was quick and efficient.
Room 507 was clean and is a good size. The bathroom especially!
Parking is available on site and is easy to access.
Because of the price and the locati...
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A L said...
Not a trustworthy hotel!
Travelled on 08/2025
Horrible experience with this hotel!!
Booked 3 nights stay with this hotel via Expedia for August 14 to Auhust 17 , 2025 on August 9 . The booking was confirmed.
Today at 3pm , the day before my trip to Montreal, out of the blue the hotel just emailed me a cancellation notice without any reason or explanation! I have to scramble looking to book for another hotel!
What kind of a hotel which does not hour the booki...
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Passenger15776350560 said...
Great Stay at Holiday Inn Montreal Centreville Downtown
Travelled on 08/2025
Im taking the time to provide positive feedback for the excellent service received during our recent stay at the Holiday Inn Montreal Centreville Downtown. First, I was greeted and helped by Pierre at the reservation service counter. This gentleman is amazing; he was very professional, knowledgeable, informative and went above and beyond to help make our stay enjoyable. This is a great hotel with a super welcoming...
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Josian H said...
Ruthless Customer Service
Travelled on 07/2025
Worst Experience of my life thanks to Taylor Godbout. Imagine a 19 year old girl traveling alone whose train got delayed and arrives at reception to check in at 11:30pm. The room has been fully paid for for 5 nights about $1500 prepaid and am required to pay a security deposit of $200 incase of any damage. I try to pay it but my card declines every time I put it in without even letting me try the code and I call the ...
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Matthew F said...
Travelled on 07/2025
We recently stayed at the Holiday Inn Montreal Centreville Downtown during a short visit to see Saint Joseph's Oratory of Mount Royal on our way to Quebec. We chose the hotel mainly because of a membership deal and didn't do much research about Montreal ahead of timebut what a lucky choice it turned out to be!
From the moment we arrived, the doorman Jie Hau made our experience exceptional. He warmly greeted us, hel...
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