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Reviews
Tripadvisor Traveller RatingBased on 9059 Reviews
Traveller ReviewsRanked #151 of 585 hotels in New York City
Traveller Rating
Excellent
4846
Very Good
2498
Average
973
Poor
393
Terrible
349
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Helen N said...
Excellence in Guest Services
Travelled on 03/2026
Extremely knowledgeable and personable staff - good food, good venues, nice rooms. This is definitely the hotel I will come to in future....
Laura F said...
Such a Sweet Stay
Travelled on 03/2026
I stayed here with my child and we had such a nice experience. The room was clean, comfortable, and felt like a perfect place to come back to after a full day out. Traveling with a kid can sometimes be a little stressful, but the staff made everything feel easy and welcoming. One of the highlights for us was meeting Eddie Spaghetti, who was incredibly kind and gave us some wonderful tips for places to visit. He had s...
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Giulia P said...
A Warm and Memorable Service
Travelled on 03/2026
Mornings here ended up being one of my favorite parts of the stay. It was calm, never too hectic, and just a good way to ease into the day. The food was fresh and everything felt well taken care of, but what really made it stand out was the service. Eddie was always there with a friendly attitude, making sure everyone was comfortable without it ever feeling forced. It felt natural, easy, and welcoming, and that kind ...
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Priscila S said...
Good service
Travelled on 03/2026
We were very well attended by Eddie during our stay. He was very attentive, polite, and always willing to help. His service made a big difference in our experience. Thank you!...
Bianca S said...
Comfortable Stay and Kind Service
Travelled on 02/2026
I had a really pleasant stay and felt comfortable the whole time. The room was clean, quiet, and a great place to rest after long days out. Everything felt simple and easy, which made the experience even better. The service was also wonderful, and I especially want to thank Eddie for the amazing hospitality. He was friendly, attentive, and made the stay feel much more personal. Its always nice to meet people who cle...
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