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Reviews
Tripadvisor Traveller RatingBased on 645 Reviews
Traveller ReviewsRanked #232 of 576 hotels in New York City
Traveller Rating
Excellent
365
Very Good
109
Average
44
Poor
61
Terrible
66
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
tflynnuk said...
Beautiful rooms in the heart of the city
Travelled on 06/2025
We are local but needed a hotel in the city to be able to hop on a train early the next morning. This hotel is going to be our "go-to" for recommendations to friends and family.
Location is fantastic - walkable to major sights in Midtown, Central Park and easy access to several subway stations. I liked the fact that the hotel felt small - it has an unassuming entrance and small lobby but it is nicely decorated with ...
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carlamW8189CS said...
A good hotel with room for improvement
Travelled on 11/2025
There are many good things about this hotel, and we would like to make it our regular place of lodging when we visit New York City several times a year. The location is wonderful, close to many attractions and shops. Both the Paris bar and Jardine, the rooftop bar are very nice. Delicious food, great cocktails, and attentive service. The rooftop bar has a lovely view of the city. Housekeeping does a great job of keep...
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rsplastering said...
Rude receptionist
Travelled on 11/2025
Arrived to a very rude receptionist.. if this is what you want customers to come into then I suggest you need to re-check this part, same receptionist was there on leaving and again rude attitude.. rooms dated, but spacious.. location great..showers need attention 602(room)
Would I return here.. no...
gmromans said...
Good | Mediocre | Bad
Travelled on 11/2025
I'll echo what many others have. The good: the location is stellar, with a grocery store two doors up, and Central Park (and uptown) incredibly close/easily walkable. Shopping is close too, Nordstrom's, Bergdorf's etc.. The hotel is small and relatively quiet - surprising given its location. I also appreciated the Paris restaurant, which adjoins the hotel; the staff and food/coffee there were great. The mediocr...
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StatesideDC said...
beware of fees
Travelled on 08/2025
The hotel location is great, although the rooms are in need of an update. The elevators can be very slow, especially when the roof bar is open. We waited in the lobby for over 15 minutes one evening. But especially concerning is the $40 destination fee added to the daily bill. We were told it could be used towards a drink on the roof (see note about elevator) or in the adjacent restaurant. However, the fee was neve...
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