Hotel Regina

The rooms are neat and perfectly clean. The hosts, Schöpf family are very friendly and helpful. We have really enjoyed the beautiful spa area before the excellent dinners. Highly recommend this well maintained hotel in one of the most beautiful areas of Austria.

We stayed a week with our familiy @ Regina. Very quiet location near (2 min walk) a slope that brings you to one of the main ski lifts. The owner himself is always present making sure everything goed well with his guests. Food was excellent. The only negative point for me was the poor quality of the mastrasses, All together this hotel offers great value. The ski area is very nice too and not crowdy at all: the only minus here is the fact that the area is quit windy what sometimes results is some closed ski lifts. On the positive side: Sölden is only 25 min away by bus (for free) and your ski passes are also valid there. I stayed @ Sölden last year but I do prefer Obergurl.

This hotel is in a great position on the top of Obergurgl town a short walk to slopes which lead to main ski lifts. It is pristine and immaculate with charming décor. The owners are super house-proud and it shows. The rooms are spacious with plenty of storage and generous hanging space and most have a terrace. The bathroom was well-equipped with necessary toiletries, hairdryer and make up mirror (handy to have and rare to find). We found the beds a bit too hard and this did affect our sleep quality. We would have preferred more substantial pillows or at least some extra ones in the room to use. Foodwise, the evening meal was excellent with a pre-starter salad bar and a nice variety of mains to choose from. We had to make our choice each day at breakfast for the main meal which was fine. The post-starter soup was always delicious except for the liver dumpling version which none of our group could stomach, but that was the exception. The kitchen was absolutely spotless - I had literally never seen anything like it. The breakfast was substantial with every variety of seed and cereal (great for foodies), fresh fruit salad regularly topped up, and a decent selection of hot food and breakfast meats and cheeses. The hotel has a spa which is small but has enough for a post-ski relaxation ritual with a good sauna which got super hot making up for the tepid stream room. Plentiful towels and good showers and something we had not seen before but absolutely loved: a his and her foot-bath with warm and cold water for those ski-boot beleagured feet. We enjoyed the spa and used it every day of our stay. The boot room had heated boot racks and plenty of storage space for skis. There is only one bench to use when putting ski boots on but it never got busy enough at any one time where one had to wait. It was a shame for a hotel to have all these positive features and then lack something which is so simple and costs NOTHING. That was friendliness & hospitality. The owners are very hands on which is great, but they have a stern manner which our whole party found intimidating. As they were micro-managing everything, there was no layer between us and them. It was awkward to have to ask them for things like extra pillows, loo roll and spa bathrobes. It appeared that there was a shortage of staff especially in the dining room and those who were there were under pressure to "process" guests as quickly as possible. There was no lingering after the evening meal. As soon as dessert was served the staff sprang into action setting up for breakfast and we felt under pressure to decamp to the bar area which was not the most exciting place to be. It all felt a bit too regimented for a holiday experience. Most of the hotel guests were German or Austrian and the owners appeared to have a better rapport with them. We felt they just didn't want us there. It might have been that we were part of a holiday company package, but we did spend generously on wine and drinks, largely because of an excellent bar man and sommelier, Steffan. He was friendly, courteous and looked after us with good humour at all times. I would say he single handedly rescued things. The owners did appear to thaw towards the end of our stay, so maybe they were overworked and stressed and needed a holiday themselves! They are hardworking people and clearly take pride in their establishment. I hope that if they read this they will consider it as constructive feedback and be more mindful in their approach to guests in the future, because in every other respect their hotel was really good.