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    Iberostar Creta Panorama & Mare

    PPPPP Plus

    InPanormo, Rethymnon Area, Greece

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2824 reviews

    ABOUT THE HOTEL

    • Official Rating: A Class
    • Free Wi-Fi

    The Panorama lives up to its name with 360-degree views of Crete’s coastline.

    Thanks to its vantage point on top of a cliff, this hotel’s views are quite something. There’s a great pool scene, too, with 6 to pick from

    What sets this place apart are the gardens. It’s a sea of green studded with palm trees. Wherever you go in them, there’s a view, a pool, or both.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 454
    • Lifts: 4
    • Buildings: 25
    • Floors: 5

    Things you'll love

    • Quiet clifftop location
    • 6 pools
    • Music bar

    Location

    • On a Blue Flag awarded beach
    • Tavernas, bars and cafes 3km away in Panormo
    • Rethymnon 18km reachable by local bus
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 5 outdoor pools

      Will it be a day by the relaxing pool or an afternoon at the activity pool with the entertainments team? One of the pools has a kids' section, too.

    • International restaurant

      For breakfast, dinner and midnight snacks throughout the week, some evenings are themed. Kids' dining available.

    • Beach party*

      Every fortnight there's a beach barbecue, with food, drinks and a DJ.

    Rooms

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    • Bungalow with Sea View and Balcony or Terrace

      These simple and spacious bungalows come with a sea view and either a balcony or a terrace, offering that extra space outside. They include a double bedroom, an extra bed, air-conditioning, a TV, and a shower. These rooms are located on the ground floor or the 1st floor.

    • Seafront Bungalow with Sea View and Balcony or Terrace

      You'll find these simple and spacious bungalows directly on the beachfront and they come with either a balcony or a terrace, offering that extra space outside. They include a double bedroom, an extra bed, air-conditioning, a TV, and a shower. These rooms are located on the ground floor or the 1st floor.

    Amazing hotel and fantastic staff
    20 Sep , 2020 jennyrP4119OX
    To start with I will say this hotel is absolutely beautiful! The views are amazing and the grounds perfectly kept. There are so many places to sit and appreciate the beauty of the sea and amazing sunsets. Everywhere is spotless inside and out. The rooms are a great size and have everything you need, we luckily had a view of the sea and it was lovely to step out an appreciate it. There are many pools and sun beds in the gardens so somewhere of everyone’s tastes, whether you want peace and quiet or a great family zone. But I have to say what makes this hotel the best is the staff, from Doris on the bar who is just amazing and helped make our holiday, to Angelos on reception who would do anything to help and Marcos who helped us with the bags and generally a friendly face to speak to and gave us some great places to visit. We didn’t come across any staff who would do anything to help, and even when we had a issue they did everything to make things right and treat us like royalty. We tried the spa and that was definitely worth a visit, although I would say it is a tad expensive but the service makes up for this. The food is ok, there is a choice for everyone, I would recommend lunch in the pool restaurant rather than the main one. Dinner was good although there themed menu did let them down on occasions but still tasty overall. I would recommend having a hire car when you stay there if you are people that like to explore the island as it is a little isolated but the hotel is so easy to access on the main road even me who had never driven abroad before didn’t fine exploring the island hard at all. I wanted to say thank you again to the wonderful staff and all the little birthday treats they provided as well which made our stay so special and we will definitely be back again.
    Wonderful hotel
    16 Sep , 2020 Mariederwa, 188655
    Where to begin ? The first time I came in this hotel, it was in 2010. For the past 10 years, I almost came every year. You can tell I love this hotel! This place feels like a second home to me and every year I can not wait to come back and see all the staff and this amazing place. - The gardens are beautiful and the gardeners do a fantastic job everyday. - The rooms are clean and spacious. Most of the bathrooms have been renovated, which is a really good thing because they were getting a bit old. - The food is good and covers everyone's taste and diet. - The staff is amazing and makes sure that you have everything you need to enjoy your stay. - The animation team is the best I've ever seen. Once you've been there, it's not complicated to understand why there are so many returning guests year after year! A special thanks to Evagelia at the front desk who is always so kind with us and makes sure that we are happy with our room ; Maria at the Faethon Pool who is always smiling, kind and makes really good iced coffee ; Simone, the chief entertainer who makes me laugh every night at the shows ; and all the staff who's been there for so many years doing their best for all the guests. This year was a bit special because of Covid but everything was handled perfectly. There are hand sanitizers everywhere and all the employees are wearing a mask. Once again, I had a great time there and like every year, I can't wait to go back next summer! Marie
    Amazing hotel
    12 Sep , 2020 AMSSAM1
    Just got back from a week at this hotel. Had the most brilliant time. Was worried before that it wouldn’t be easy to have a normal holiday due to COVID, but actually everything is made as easy as possible. Rooms cleaned every 3 days but can be more often on request. Common areas cleaned throughout the day. Masks on inside when not eating or drinking - but to be honest most things are outside anyway i.e. evening entertainment, bar tables, dining tables. The staff all wear PPE regardless of whether they are inside or outside. In the dining room the chefs serve you your food at the buffet rather than self service - this is the main difference to pre-COVID times. The staff at this hotel are so friendly, particularly in the main restaurant, and you are made to feel very welcome. Food is amazing. Beaches are stunning. Entertainment team are great. Really relaxing and totally recommend. Only downside - bring some insect spray because there are a lot of mosquitoes!
    Fantastic holiday
    08 Sep , 2020 MarmarisQueen, 187060
    Despite being in the middle of Corona Virus we have returned from 13 days of pure bliss. Ok do you have to book every meal but this is to limit amount of people in the restaurants at one time so great idea. All you need is the QR code & it’s so simple. Great choice of food & of good quality.Room we had was 1239 overlooking flat roof but views of the sea & so quiet. Can only comment really on one pool called Faethon pool run by a gem of a lady called Maria. A genuinely lovely lady who made sure we had water every time we had drinks. Did look at the main pool (appeal of a swim up bar) but didn’t want the noise & activities. Loved the fact of socially distanced sun beds & we never had a problem getting one (not even having to get up at 6.30pm to get one). Used the Panorama Lobby bar in the evening. Staff there friendly apart from Jannis ) we nicknamed him Dr Death lol who never smiled & made me feel like an inconvenience to him (In fact one night he took my order then just walked off into reception leaving me stood there & when he did return he got my order wrong). Well he was definitely not worth spoiling my holiday worrying about lol). Drinks average for all inclusive - beer & white wine ok. Good brandy coffees (hubby said) & I’m not going to complain about the Baileys (cheap version) I had - both went fine very well of an evening. Would recommend taking the trainaki into Panormos - lovely little village with beautiful views of the sea. Cost 2 adults €10 return. I believe the bbq has finished now for the season & we only managed to book it once during our stay but the sunset from there was stunning & food was lovely. Had 2 meals at Zorbas 1st was stunning 2nd disappointing but guess they can’t cater for everyone’s taste. Nice small beach very pebbly but lovely for a swim. If you want a relaxing holiday this is the place for you
    σε ευχαριστώ πάρα πολύ
    07 Sep , 2020 Seorasbaird, 186411
    Thank you to each and every single member of Iberostar staff at this wonderful resort. Your professionalism, consideration and hospitality will be one of our most treasured memories; not least because of the way you all operate in these most difficult times. Not to dwell on either my Wife or my own respective professions, but we have spent many months prior to our holiday dealing with Covid -19 mitigation and controls both in UK and Internationally. From the moment we arrived we felt safe & secure. Iberostar have been professional as one would expect with regarding guest and staff health, safety and wellbeing. I’d go further, Iberostar Creta Panorama & Mare have set the standard for others to meet. We wish you all well and hope restrictions are lifted soon and have more guests this season. To anyone wondering if Creta Panorama & Marine. Should be your choice for a family vacation? We’d say a resounding YES! Feel safe, secure and most important feel the warmth of the welcome . Support these guys. They’re fun, friendly and highly professional people in an amazing resort. This is our sixth visit to an Iberostar resort. Despite required controls during our stay, our favourite. We are all booked for next year, and look forward to meeting with you again in September 2021. In the mean time all of you wonderful Iberostar staff ; stay well, safe, look after each other and we send best love. σε ευχαριστώ πάρα πολύ George , Jane and Catriona Baird. August 23 - September 6th 2021 ❤️
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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