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Reviews
Tripadvisor Traveller RatingBased on 489 Reviews
Traveller ReviewsRanked #771 of 1,940 hotels in Paris
Traveller Rating
Excellent
261
Very Good
139
Average
39
Poor
29
Terrible
21
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jennifer R said...
Extremely noisy. Smelly. Does not live up to a 4 star hotel
Travelled on 02/2025
Does not live up to 4 stars at all. We stayed from Friday - Sunday and had a room on the 1st floor. Be VERY aware that the hotel is right next to the train station and EXTREMELY noisy. We had to buy ear plugs to fall asleep as the trains go by every few minutes at all hours and are VERY loud and makes the room shaky.
There is a smell in the hallway of pancakes 24/7 (maybe because it is placed right above a McDonald...
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Adamck18 said...
Great Apartment Style Hotel with Eiffel Tower Room View.
Travelled on 01/2025
I loved this hotel! The apartment style room was spacious, clean, comfortable, and perfect for my 2 night stay. I booked the Eiffel Tower balcony room and it was amazing. You can even see it from the bed! Metro next door was convenient. You can hear the trains at times but it didnt bother me. All cities make noise in my opinion.
My only regret is getting the 18 daily breakfast. I missed it the first day because...
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marshmelo888 said...
Worst Stay in Paris
Travelled on 12/2024
Luckily, we had only booked for one night and promptly canceled our remaining Citadines reservations for the rest of our trip.
This hotel is nowhere near a 4-star standard. The service is appalling, the cleanliness is disgraceful, and the overall experience was deeply disappointing.
Heres a breakdown of our experience:
1. Untrained and Unwelcoming Staff
The staff here are the opposite of welcoming. Basic hospital...
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William B said...
My recent stay at the Citadines Tour
Travelled on 12/2024
The Citadines offers a good value option for those who prioritize location and self-catering facilities. The proximity to the Eiffel Tower and the spacious apartment are definite highlights. The location, undeniably, is a major selling point. Being within easy walking distance of the Eiffel Tower is a huge plus for any tourist, and the surrounding neighborhood is charming and full of life. We loved being able to stro...
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connoisseurc said...
Basic room in a good location with decent views of the Eiffel Tower from many rooms. Service does not match price paid.
Travelled on 12/2024
This review is for a six night stay.
The room rate for a studio Eiffel Tower view was 350 euro per night.
The level of service at the front desk was generally ok, although a little unfriendly when stressed.
I requested no housekeeping as I am able to keep things clean and tidy. Our six night stay entitled us to one room clean. A member of housekeeping came on Dec 26 and I said no thank you, no housekeeping many tim...
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