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Reviews
Tripadvisor Traveller RatingBased on 7397 Reviews
Traveller ReviewsRanked #2 of 10 hotels in Magny-le-Hongre
Traveller Rating
Excellent
2215
Very Good
2592
Average
1299
Poor
692
Terrible
599
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Kay P said...
Fab hotel. Shuttle from hell
Travelled on 12/2025
Fantastic stay at the dream castle hotel! Im not sure what some of the negative reviews are about really, not one member of staff has been rude and there were plenty of options at breakfast too. We arrived at 11 and our room was ready for us despite check in from 3pm and it wasnt a room that no one wanted as I saw on previous review, it was lovely. My only advice is re the shuttle to Disney, Id recommend using Ube...
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Lynn P said...
A great way to do Disney!
Travelled on 12/2025
Firstly reading the reviews on here recently nearly made me want to rearrange my hotel, but I always like to give the benefit of the doubt.
First impression, huge hotel lovely atmosphere lots of seating in reception area. Staff were polite and helpful took pity on my school girl French attempts. We had to leave our luggage and go and enjoy a bit of Disney magic until check in time no problems .
We came back about 2...
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Mohamedtayebi said...
Convenitent hotel for Disneyland Paris and the Outlet
Travelled on 12/2025
Nice hotel and huge. Rooms are spacious and comfortable.
My only comments to improve:
WiFi connection is not very good. You connect and it disconnects alone after 1-2 minutes of usage (i guess due to the high number of users).
Breakfast variety was good but very high in traffic. You need to wait until the staff ticks your name on the guest list.
For dining the choices were numerous and good.
Hotel view was so ni...
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Vijaypal S said...
Awful Customer service
Travelled on 11/2025
This hotel is an absolute disgrace when it comes to customer service. Several of the staff members are very rude. On my first day I got there, which was about 11pm I was given a room, where the toilet flush was not working. Being very tired from my journey from London I went down to the reception to complain. The lady at reception was very rude stating we can't do anything as the plumber will arrive in the morning. I...
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davidmc87 said...
1st Family Holiday
Travelled on 11/2025
So many 1 and 2 star ratings saying this place is horrible.. I disagree. We stayed here for our first family holiday for my daughters 1st birthday.
Loads of misconceptions and people claiming its poor for a Disney hotel. Its NOT a disney hotel and doesnt claim to be. Its a lovely hotel with an ideal location close to the park.
Arrived around 3pm and were dealt with so swiftly and the man who checked us in w...
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