Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 137 Reviews
Traveller ReviewsRanked #1,012 of 1,976 hotels in Paris
Traveller Rating
Excellent
92
Very Good
16
Average
13
Poor
6
Terrible
10
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
SY A said...
Memorable Stay ⭐
Travelled on 12/2025
We had an amazing stay in this wonderful hotel for 3 nights . We reached the hotel on 4th Dec and warmly welcomed by Mr Julien , the Room Division manager . His attentiveness gave us assurance of a comfortable stay even we have not go in to the rooms . The Chinese guy named Wang was extremely helpful and patient during our check in process . He is warm and sincere answering all our queries . Also the lady at the rec...
Read more
dishantlangayan said...
Overall a great hotel but wasn't clean
Travelled on 11/2025
Stayed here 3 nights in the Alcove room, which was spacious. The hotel is stylish and the room was great as well with a modern touch. Overall I would have rate it 4 out 5, if it weren't for the blood stain on bed and towels. I didn't expect this from a 4 star hotel. Also I asked for an iron and ironing board but they couldn't provided it as their housekeeping was done at 6 pm and not back until 9 am. I need to iron m...
Read more
actionslaxx said...
Nice hotel
Travelled on 10/2025
The good
-Room good, spacious enough, well furnished, adequate storage, big comfortable bed
-Breakfast good, good selection, tables available
-Lifts are a novelty with a bit of history
-Foyer very nice
-General condition of the hotel was good
-Room was quiet internally, didn't hear doors slam, the lifts or other guests in the hotel
-Well located, about 12-15 euros in a taxi from Gare du Nord or walk if youre travel...
Read more
sallykam24601 said...
4 night stay in paris
Travelled on 10/2025
3.5 star
I would recommend this hotel but I wouldn't stay here again.
Initially some confusion over rooms and we ended up going to 3 rooms before finally being told we could occupy the 4th room 505 (50 minutes later after arriving at the hotel). They upgraded us as a gesture of good will which was nice. We ended up with a room with a balcony. The extra space was nice but the balcony isn't worth it. I wouldnt say t...
Read more
Rodrigo R said...
Poor service
Travelled on 10/2025
"Poor service.
When staying at a hotel of the advertised level of the M Social Paris Opera, the bare minimum one expects is humanized and empathetic service. I traveled 12 hours to get to Paris. They made me wait three and a half hours in the lobby because the room wasn't ready and the hotel was fully booked. The fact is, the hotel is committed to allowing check-in at 2 p.m. I was the only one at the front desk. The ...
Read more