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Reviews
Tripadvisor Traveller RatingBased on 64 Reviews
Traveller ReviewsRanked #6 of 10 hotels in Saint Ouen
Traveller Rating
Excellent
32
Very Good
4
Average
9
Poor
7
Terrible
12
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
raymondgonzales1978 said...
Modern, Connected, and Surprisingly Relaxing - A Hidden Gem in Saint Ouen
Travelled on 02/2026
I am a World of Hyatt Globalist and this was my first experience at a Mr & Mrs Smith hotel. If you are looking to experience a different side of Paris beyond the traditional tourist areas, this property offers a refreshing and memorable alternative. Firstly, I loved the location. Saint Ouen is very vibrant and I had so much fun exploring a unique part of Paris. Mob House Hotel was a true hidden find for me, as the ho...
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Nicolas C said...
Major Hygiene Failure & Unprofessional Staff: Not Hyatt Standard
Travelled on 01/2026
I booked the Mob House through Hyatt expecting brand standards, but the experience was unacceptable.
Hygiene Issues: Upon arrival, the bed was covered in black lint and multiple strands of hair (not ours) were found inside the sheets and in the corners of the bed. It was clear the bed had not been properly cleaned or changed.
Abysmal Service: When I requested a sheet change at 8 PM, a housekeeper arrived and tr...
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Kapri H said...
MOB House has Bed Bugs!
Travelled on 11/2025
Do NOT stay here. It is beautiful aesthetically but it's all a facade. I was severely bitten by bed bugs. Do not even think twice about this place. DO NOT sleep here....
Janisa T said...
Love love LOVE
Travelled on 03/2025
Coming back to review this place because its STILL part of my best memories of our trip. This place was an absolutely delightful surprise we happened upon when booking last-minute. From the unexpectedly cozy urban decor to the trendy music and moody lighting, everything was just plain COOL. Lots of neat details like chain link around the golden bar, the staff's jumpsuits, and the lounge-y reception/work-friendly area...
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Pierre H said...
Not satisfied
Travelled on 08/2025
Quite limited feeling. The hotel experience as whole was kind of great , but the service at our departure was quite frustrating. The host never informed us that we could not access the swimming pool once we check-out, while waiting for our taxi that is mid-afternoon, which is something I never saw anywhere else , as most Hotels of this standing give you the opportunity to enjoy the accommodations while waiting for yo...
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