Finest Playa Mujeres

Great Family Vacation in January 2020. We went with our 1 and 3 year old as well as my in-laws. It was perfect for our family and we all had a blast. The resort was clean, and the ocean was beautiful. The staff was incredible with a special shout out to Jonny who would make me and my father-in-law an awesome nightcap every night in the finest club bar just down the steps from our room. The kids loved the nightly entertainment and the resort worked hard on daily events to make sure that there was plenty to do during the week. The adults really enjoyed the special lunches at smoothie hut and the staff that organized those could not have been friendlier. We cold not have asked for a better vacation.

We LOVE this hotel and we wanted to come back for our summer vacation. I made a reservation and had a horrible customer service interaction over the phone with a rep. After this I emailed everyone possible to try and remedy the situation. No one replied. I JUST got an email saying our reservation was cancelled. We got airplane tickets bought separately. Can't get a hold of absolutely anyone. I'm in tears. Can't believe after such a positive experience back in November the hotel doesn't give two cents about returning customers.

We took a trip with our 2 and 5 year olds, as well as my mom and sisters. It was truly a family friendly hotel for grandma, our young children and everyone in between. The family suite is one of the driving factors to book this hotel. The layout of the family suite is great with a separate kids room with a platform and two twin mattresses. Kids room can access the bathroom as well. I do wish the shower wasn’t so slippery and the rooms could use a fresh coat of paint. Housekeeping, turndown and mini bar were all quick to respond if you had any in room needs. For dining, Lizo, the Mexican fiesta on Saturday night and Las Dunas were our favorites. In room dining was better than expected: recommend chicken fingers and fajitas! Loved the daily grill specials at Las Dunas, especially Greek day. We preferred Dukes to the buffet for breakfast. Food was fresh, less waste and beautiful ocean breeze. Legends was a fun spot to grab an early drink with the kids and play foosball. Central Plaza was amazing for an outdoor after dinner drink but a few mosquitoes out there, be prepared! Loved taco party at the juice bar! Mexican fiesta was the highlight - amazing local food, drinks and entertainment. Bring lots of $5s to tip the wonderful staff who works tirelessly! Bring more sunscreen and a higher SPF than you usually need.