Finest Playa Mujeres

This was not our choice of resorts, we were transferred due to COVID closings, and was nice but not exactly what we were wanting. No fault of the staff who treated us like gold, the situation was just unfortunate. I would go for a family trip, but not for a getaway with just me and my husband.

This is my second visit to Finest Playa Mujeres. It’s a beautiful resort and just the right size. Went for 4 nights, October 22-26, 2020. It was a girls trip, my daughter, my sister and I. The best thing about this resort is the staff. A big shout out to the Finest Club concierge Karla who was always pleasant and answered any questions we had. Carlos at the Excellence Club beach area was phenomenal. He is an extremely hard worker and wants you to enjoy yourself. Add Damien and Angel to the good guys list in that beach area. They were all quick and responsive to whatever request you had. I could tell the other guests were happy as well. One morning we went to the beach area to get a beach bed for the day. We were a little late getting down there and they were actually apologetic that one was not available. Not their fault at all. They tried to make up for it that day by being very responsive to our other requests. Tip: get to the beach by 7:30 am to get a beach bed in the front row. Our trip was a lazy one with nothing but eating, sleeping, drinking and laying on the beach or at the pool. Can’t tell you anything about other activities. The eating was mostly good. The Market Kitchen is good and consistent. We had breakfast there each day and made sure to sit in Israel’s area. He’s a ticket at. Pleasant, efficient and accommodating g. Duke’s Grill was a disappointment. We were really looking forward to going back there because we enjoyed it so much the first time we were there. We were served a giant lobster tail that was overcooked and a bunch of other seafood that we didn’t ask for or care for. It was called a special and was anything but special. Dommo, the restaurant in the Excellence Club building was the best dinner of the trip. Definitely fine dining at it’s best in terms of the atmosphere, the service and the food. We tried the sea bass, the lobster thermidor and the shrimp with beans. All were excellent. Henry at the Brass Steakhouse was wonderful and the food was excellent. The steaks were prepared exactly as ordered. Surf and Turf was also good. All the alcohol drinks were great if you went with their recommendations. Otherwise, it was a little hit or miss on requested drinks. Since we are still in the middle of Covid I did look around for cleanliness and disinfecting. All the staff wore masks. Hand sanitizer was available everywhere. I didn’t see a lot of cleaning going on but there were signs saying that they were constantly cleaning and disinfecting. Hardly any of the guests were wearing masks. We consistently wore ours but only saw a handful of other guests doing so. I guess that’s why the US is having a record breaking surge in Covid infections. The only downside I would note was that we were unable to use our rooftop plunge pool as planned. We thought it was a jacuzzi Pool but couldn’t get the jets to work. Couldn’t get a clear story on what the problem was from maintenance or the concierge. We decided that next time we would not pay the extra to get the rooftop plunge pool. Not worth it for us. I took along plenty of single American dollar bills for tips. I know some folks think you shouldn’t have to do that in an all inclusive but I think the workers really appreciate it since the labor wage is not high in Mexico. Again, I want to say thank you to the staff at Finest. They make the resort what it is and they all seem to enjoy working there.