Sea views from the rooms and the pools make this hotel a laid-back retreat.
All rooms at this beachfront hotel get a sea view, and the place is just steps away from the black sand. A free shuttle bus gets you to Puerto Mogan in five minutes, or there are cabs outside which will take you to Puerto Rico, about 10 minutes away.
The hotel has two dining areas, including one with al fresco seating. There’s also a funky piano bar and a sports bar. All this, plus a couple of good-sized pools as well.
TripAdvisor Traveller Rating
Based On 2486 reviews
- Official Rating
- Lifts: 3 panoramic lifts
All Inclusive - Here's what you get
Buffet breakfast and dinner in main restaurant. Lunch, snacks, afternoon tea, coffee and cake in La Choza. Nightly themed evenings.
Local alcoholic and non-alcoholic drinks including beer, wine and spirits.
Sports and Activities
All are included except where indicated.
Facilities ► View all
2 outdoor pools
These two outdoor pools both come with sun terraces dotted with sunbeds and parasols. They even have sea views, too. One pool is heated from November to April.
Make your way to the buffet restaurant for breakfast and dinner. There are themed evenings where there'll be dishes from different countries on offer. There's a dress code here, and men are asked to wear full-length trousers to dinner.
La Choza snack bar
La Choza snack bar offers late continental breakfasts from 10am to 12pm and lunch. La Trattoria Italian section is open in the evenings, Thursday and Friday.
Rooms ► View all
Deluxe Junior Suite with Sea View and Balcony
These spacious deluxe junior suites include a sea view and balcony for some extra room outdoors. The suite comes with a double bed, plus a sofa-bed for one adult or two children in the bedroom. You’ll also have air-conditioning and a satellite TV too.
Twin Room with Sea View and Balcony
These twin rooms come with a sea view and balcony. The rooms are air-conditioned and include satellite TV.
TripAdvisor Reviews Show more reviews »
Holiday November 2017
Lovely hotel in a fabulous setting, hotel is immaculate, staff are very helpful & polite, food is very good. Only downside is the fact that there is very little to do in the evening, the entertainment is not up to much and due to a landslide the taxis now charge 22 euros each way to Port Mogan where the nightlife is livelier- before the landslide the journey cost 5 euros each way - apparently the taxis are run by the local government/council who are money making. The other downside was on a visit in the day to Port Mogan there are a set of people who are with a local trip company who try to scam you into booking with them beware they are on the bridge and try act as if they are local tour guides helping you around Mogan We did thoroughly enjoy our holiday here and will definitely return to Gran Canaria.More
Just come back 11/11/17 from here. It’s stating its 4 star Platinium, no its not far from it, Rooms clean and airy all have sea views, cleaned every day with clean towels, ~Food well enough said , repetitive, not a great deal of choice, all buffet styled, coffee/.tea machines a load of crap, and don’t always work, help yourselves to beer /wine etc is not that great taste, and not always working, You cannot get any ice cold water from any machine or behind the bar, talking of bar the staff are rude and unhelpful at times, although they did open a bottle of wine for us which we bought from the supermarket on as few occasions, don’t expect too much from this holiday certainly not platinum,Sun beds are crammed in and not much space, always best by the garden. Al-a-carte forget it load of rubbish,not served at all and nothing more than in the main restaurant. The location- is out of the way from anywhere, always have to get transport,not many bars or shops either, The road to Port Morgan which is the next bay along and is in view is shut cos of a land slide, so another hassle to get there.Been there not going back,More
Beautiful resort with very friendly staff that really made an effort to make it a very pleasant stay. Views form the pool were lovely, as you were able to look out over the sea from the pool. The only negative has nothing to do with the resort, but with its location: it is not possible to walk anywhere form the resort, so you need to take a taxi to visit Mogan for example.More
Lovely hotel, not enough ataff
We travelled as a group of 10 with ages ranging from 11 to 73. The hotel is rather impressive with a lot of facilities and a beautiful, beach front location. There is also a wide range of tasty food. However there is not enough waiting staff so the queues for drinks at the bar, service at the check in desk or a table at breakfast/dinner are long and frustrating. More
Oh dear, not one of my best choices!
Having arrived at the hotel about 7.30pm we were greeted very warmly by the reception staff. Very informative. Had dinner then went to the see what entertainment was on. Not too bad for the first night. But down hill from then on. Food bland, entertainment even blander. The animation team, although maybe full of enthusiasm, where far short of talent. The nights they performed was cringe worthy Miming without knowing the words! dancing out of step. One night we were subjected to silent 'you've been framed' videos that were on a link. Repeat after repeat and not even straight on the screen!, If it wasn't for the fact we had young children we would have just gone to the bar. So to the lifts. Three lifts for over a thousand guest? really? having learnt that they don't always work, on many occasion we would walk down. From the 6th floor was bad enough but it you were on the 10th floor........... But having to walk up, well you can use your imagination! We found after our first encounter at reception, the standard of service became somewhat poor to say the least. The restaurant service was obviously short of staff. We would have our main course and the plates would be piling on the table when we returned with our second course. Sometimes there wouldn't be any cups and saucers at breakfast time and you would have to use plastic drinking mugs! When we tried on several occasions to put tables together so we could all sit together we would be told off for doing so. The staff didn't come across as very helpful or friendly. On my last day I was so upset to see one of the animation team tap his colleague on the shoulder and made out by bringing his arms out to his side that I was a rather big lady. I didn't say anything as I was so upset and only told my family when we returned home. I could say who it was, but all I will say is that if you wear a leather jacket in the 'entertainment' show, please be more thoughtful of ladies who aren't a size 10! My daughter went to get a spare key as it had been locked in her room and was told on the last day she couldn't have one. When she insisted that she needed one, the two men behind reception started talking in Spanish and were laughing as her. She also felt very intimidated. We booked several excursions with TUI and after the first one we were very dubious. We had booked a trip to Palmitos Park which was about half an hour from the hotel. We had to be at the coach station which was 10mins walk up the road for 8.30am. We didn't realise that we would be picking up other people from different hotels. We were on the coach for 1 hour 40 minutes! We decided to get a taxi back which cost us another 40euros on top of the 240euros for the trip. Complete rip off. Would we come back? absolutely not. Although my Grandchildren had a good time as they are complete water babes, even they only ate pasta, chips and toast as they didn't like the food. There aren't enough sunbeds, but I do like the fact that you can't reserve your bed until 10.00am. So I have found something good to say!More
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