Sea views from the rooms and the pools make this hotel a laid-back retreat.
All rooms at this beachfront hotel get a sea view, and the place is just steps away from the black sand. A free shuttle bus gets you to Puerto Mogan in five minutes, or there are cabs outside which will take you to Puerto Rico, about 10 minutes away.
The hotel has two dining areas, including one with al fresco seating. There’s also a funky piano bar and a sports bar. All this, plus a couple of good-sized pools as well.
TripAdvisor Traveller Rating
Based On 2409 reviews
- Official Rating
- Lifts: 3 panoramic lifts
All Inclusive - Here's what you get
Buffet breakfast and dinner in main restaurant. Lunch, snacks, afternoon tea, coffee and cake in La Choza. Nightly themed evenings.
Local alcoholic and non-alcoholic drinks including beer, wine and spirits.
Sports and Activities
All are included except where indicated.
Facilities ► View all
2 outdoor pools
These two outdoor pools both come with sun terraces dotted with sunbeds and parasols. They even have sea views, too. One pool is heated from November to April.
Make your way to the buffet restaurant for breakfast and dinner. There are themed evenings where there'll be dishes from different countries on offer. There's a dress code here, and men are asked to wear full-length trousers to dinner.
La Choza snack bar
La Choza snack bar offers late continental breakfasts from 10am to 12pm and lunch. La Trattoria Italian section is open in the evenings, Thursday and Friday.
Rooms ► View all
Deluxe Junior Suite with Sea View and Balcony
These spacious deluxe junior suites include a sea view and balcony for some extra room outdoors. The suite comes with a double bed, plus a sofa-bed for one adult or two children in the bedroom. You’ll also have air-conditioning and a satellite TV too.
Twin Room with Sea View and Balcony
These twin rooms come with a sea view and balcony. The rooms are air-conditioned and include satellite TV and a sofa-bed for 2 children or 1 adult.
TripAdvisor Reviews Show more reviews »
We stayed for 1 week the staff were very friendly and welcoming always happy to help you and always happy . We had a very spacious room it was a junior sweet lovely and clean with lovely views the room provided 2 Grey pool towels you can change them for a few euros but to be fair if you are just putting them over your sun lounger it's not worth changing them . The food was excellent with plenty of choice even when they put snacks out in the afternoon there was a good choice.the theme nights were brilliant as well . People complained about the lifts but once you got the hang of them they were fine and great views from the 11th floor loved the lifts . There are some shops nearby and restaurants,bars also a water park and crazy golf and different water sports from the beach will definitely comeback soon thank you to all the staff for making it a brilliant weekMore
Karen S, 186342
Not for couples, family hotel
So me and my partner just got back from a weeks stay and I can honestly say it was the longest week of my life.... The hotel it's self was really nice and modern, the staff was okay... Not very welcoming I found. The food wasn't great at all in my opinion, I found it quite tasteless although some of the deserts was good, the soft drinks machine often ran out which is understandable given the amount of people but quite annoying, the pool area, not enough sun beds, we actually had an argument with another couple who took our towels off our sun beds even though we was STOOD RIGHT NEXT TO THEM! We spent a good 5 minutes trying to explain they was ours but they couldn't understand a word we was saying so we packed up and left them too it, quite amusing actually. The cocktails was awful, they came out of a machine and was always warm, I ordered a sex on the beach and it was so thick!.. Safe to say I didn't have many cocktails after that. The lifts, brilliant idea having them look out over the sea when you could actually get in one, we was on the 8th floor and had to walk up and down the stairs often which wasn't great, they take AGES to come and when they do you can never get in because they was always packed. NOT FREE WIFI, it's €6 a day and barely works so is advise not the bother with that, you have to pay if you want to use the fridge in your room, pay for the safe if your room, pay for a kettle etc, given this hotel is '4*' I would of thought things such as the fridge would be complimentary, obviously I was wrong. Entertainment, great for kids, nothing for adults. My favourite part was probably the garden at night, you could overlook the sunset and the stars which was really romantic. The location, I liked the view over the beach and the beach itself was great, all sorts of different water sports, we went scuba diving and loved it, I'd definitely recommend doing that but other than that there's nothing around other than the different hotels, not bars etc, the closest town is peurto mogan which is a great place BUT it costs €40 there and back in a taxi as there has been a rockslide on the road that would normally take you there and would cost €7 so massive difference there, understood this isn't the hotels fault. The free shuttle bus. Only comes once a day at around 9:25 but you'd have to get there at 9 as there's ques to get on, if it gets full it will drive away without you so you snooze you lose with that. Overall I wouldn't say it's 4*, I've been to 3* hotels that have been a lot better, I'd say this is a 3 at the most.More
10th Visit Amazing Hotel
What can I say 2nd visit of the year and 10th visit in total, lovely hotel and staff. Do not listen to the people moaning about the lifts. Over the years this is a great improvement the most we waited for a lift was 2 mins, believe me this is a vast improvement. We even met a couple who had lost count how many times they have visited the hotel. We will be there again next year as we know exactly what we get. God weather and excellent service.More
Amazing week away
Me and boyfriend have just got back from an amazing week at this hotel. The hotel was very clean and tidy, the staff were friendly and attentive and provided information when needed. Our room was huge and had a beautiful view of the beach. The food was really tasty with a massive selection for each mealtime every day, I can be fussy and found plenty to eat every day as well as trying plenty of new things! The pool was nice, clean and tidy with plenty of sun loungers, we never had a problem getting a sun lounger. There was a good selection of soft drinks, beer and wines on the all inclusive as well as good drinks behind the bar, there is no reason to get the upgraded package! The beach outside was lovely but the waves can be strong, but there is a lifeguard on the beach who was making sure everyone was in a safe area. Plenty to do on the beach, easy to get a bus or taxi to Puerto Mogan or Puerto Rico. The resort itself is fairly quiet, which is nice for relaxing! The one thing I would say is the bars, especially in the princess saloon could do with more staff as they often got busy with large queues, but I wouldn't let this put you off. The outside entertainment was fab, the entertainment from the animation team at the hotel was fairly boring with some questionable dancing. The Thomson reps don't seem to get involved with this or any activities around the hotel, which I feel is a shame. But the French and German reps that are there make an effort to be friendly and include everyone. The aqua fitness in the pool is also good fun! I would definitely recommend this super hotel! More
Deanna M, 186254
Amazing Experience - 4 stars seems fair
Me and my boyfriend went to this hotel on the 09/09/17 until 17/09/17 (one week holiday) Firstly, we arrived around 11pm and was hoping for some food on our arrival as we had a long day travelling, this was around 1 hour 30 minutes from the airport on a coach including the drop offs at other hotels. There was a small selection of fruit and meat, which wasn't amazing but the hotel went to the efforts of keeping some food aside for our arrival. Our hotel rooms was very spotless and updated decor, with a large room including a double bed a large comfortable sofa and a flat screen TV on the wall with some English channels to watch and a balcony which had a beautiful view of the beach/sea and other hotels around. Breakfast had a variety of food including traditional 'full english breakfast' choice of sausages, bacon, beans and a variety of style of eggs and fruit selections and pancakes and nutella which i had daily. The lunch time food was quite repetitive of burgers and hot dogs so i often went out of the hotel for food for this as i wanted something different every so often. Tea time was something different every night and you could mainly find something each night you would enjoy including an asian/italian food night on a thursday and friday. Staff was accommodating and escorted you to your table in the restaurant and always had hand sanitizers on the door, the trousers rule does always apply which can be abit frustrating as my boyfriend would have to go to the restaurant in his trousers then have to go back to the room to get changed again to put shorts on afterwards as it was too hot for him in trousers... Wi-Fi was awful and i was definitely say don't buy it and save your money, me and my boyfriend paid 38 euros for a weeks worth of WiFi which never worked in our room, around the pool, it only seemed to work in the reception which if that is the case i believe it should be free as it was a slow speed anyway and always had to use my data instead as there was never a WiFi connection, i highly recommend that the WiFi should be free as it is not worth the money, or it needs to expand and allow it to work in the rooms and around the pool. The hotel takes any money for any situation they can get including paying for the safe WiFi pictures that are taken of you around the pool, better versions of drinks and its all abit of a con really... I cannot compliment Thomson airlines enough for helping us throughout this experience with recommeding what trips and night life to go to, they are within the hotel near the reception and are available 24 7 for any assistance. I would recommend the zoo, Jet Skis and buggy trip which was all amazing to go on. Overall i had a very good holiday and would go back to this hotel, there is room for improvement if it wasn't for the few flaws I listed i would have given this hotel 5 stars. Top experienceMore
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Items marked with * incur extra charges which are payable locally
Archery is for over 18s and the mini-disco is at Salon Princess.