Sea views from the rooms and the pools make this hotel a laid-back retreat.
All rooms at this beachfront hotel get a sea view, and the place is just steps away from the black sand. A free shuttle bus gets you to Puerto Mogan in 5 minutes, or there are cabs outside which will take you to Puerto Rico, about 10 minutes away.
After a 2013 refurb, the hotel now has 2 dining areas, including a modern space with al fresco seating. There’s also a funky piano bar and a sports bar. All this, plus a couple of good-sized pools as well.
- Official Rating
- Lifts: 3 panoramic lifts
All Inclusive - Here's what you get
Buffet breakfast and dinner in main restaurant. Lunch, snacks, afternoon tea, coffee and cake in La Choza. Nightly themed evenings.
Local alcoholic and non-alcoholic drinks including beer, wine and spirits.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
These two outdoor pool both come with sun terraces aligned with sunbeds and parasols. Towels are available at a charge. One pool is heated from November to April.
Make your way to the buffet restaurant for breakfast and dinner. There are themed evenings where there'll be dishes from different countries on offer. There's a dress code here, and men are asked to wear full-length trousers to dinner.
Expect professional acts seven times a week at the Salon Princess from 10.30pm.
Rooms ► View all
deluxe suite with sea view and balcony
These deluxe suites come with a sea view and balcony for some extra space outdoors. They come with a king-size bed plus 1 sofa bed in the lounge for 1 adult or 2 children. You'll also get air-conditioning and a satellite TV too.
deluxe junior suite with sea view and balcony
These spacious deluxe junior suites include a sea view and balcony for some extra room outdoors. The suite comes with twin beds plus 1 extra bed for 1 adult or 2 children in the bedroom. You’ll also have air-conditioning and a satellite TV too.
TripAdvisor Traveller Reviews Show more reviews »
Holiday with friends
Well located with direct access to the beach which is needed as the hotel sunbathing area is very crowded with sun beds crammed together.For the non smokers there is a small no smoking terrace below the pool area which is enforced by the staff for those who don't think it applies to them. The two pools were very pleasant to swim in but a little on the small size considering the number of guests. That aside it is difficult to fault any other part of the hotel. The bedrooms are well equipped clean and comfortable but perhaps a little dated. Food was varied with a good choice and the restaurant staff were very attentive to the point that you had to make sure you had finished before they removed your plate. All the public areas were kept very clean and tidyMore
Michael W, 186478
Nothing major to complain about
I'm going to start with the flight we booked from Manchester flying at 9pm I've never seen the airport so quite. Nice to relax without the hassle and bustle as it's normally goes. On arrival at the hotel we were greeted by a very kind gentleman who swiftly booked us in, we were given a room and the 3rd floor as we had requested a lower level, 334 was our room great sea view and just the edge of the pool. If you want more request a room 1 to 15 as they're closer to the sea. As we got to the hotel at 3.30am all we did was grab a drink of water which is available on all the beverage stands and bars from the tap IT IS BOTTLED/DRINKING WATER free 24/7 as is sodas the only place it is 24/7 tho is the lobby area. Wine, beer, soda and coffee/tea is on self service in the restaurants and the lobby. After having a few hours sleep a bit of breakfast which if you could not find anything to eat your very fussy. Met John the rep great guy nothing was a problem and found him very helpful. So far so good. The food is good warm but not piping hot but when you cater for large amounts of people you can omly do so much. (A microwave is provided if you wish to heat up ) breakfast consists of full English breakfast if you want it, pastry section, fruit section, yogurt,cold meats,salad, cheese and great selections of bread. Lunch their is always pizza salad and a good choice of hotels meats and veg. Very similar in the evening but it has a theme Mediterranean, oriental, Mexican etc again you must be a very fussy eater if you can't find anything to have. Always a great selection of fruit, bread, and simple food and if you can't find anything ask as the staff are very helpful. Wine is also avilable to buy in the piano bar or the evening restaurant. The only real complaint I had was the pool side wasn't rinsed down while we were there. But it's good fun watching the pool man remove towels etc before.10am if you don't stay with the sun loungers. We never had a problem getting a bed or parasol while we were in the hotel. Also the lifts could be an issue but try and use them off peak times. Beautiful spot to stay. Thank you for.making our holiday a very enjoyable one We will return soon I would like to say thank you to Pepe, Jose,Mike,and the staff who I can't remember the names of for making our safe feel like home. Also the entertainment team they're hard working trying to keep us entertained but if you don't join in the games and.not all are strenuous they do card games as well. More
A hotel in a very good position with some fantastic views. I agree with the previous posters about the lifts, they broke down virually everyday. The food was the worst thing, It was very very poor, Most things were luke warm, most of the time and nothing looked very appealling. The coffee machines kept running out of milk and most of the staff seemed dis-interested. The gold band wearers were getting a terrible deal. They are meant to upgrade the drinks and don't, they are meant to get wine at lunch and dinner and don't get it unless they ask, and the drinks at night are a constant argument about the colour bands you have on. NO point in paying additional money for premier dining or drinks, as you just get the same poor quality food and drink everywhere. The entertainments team where ok around the pool of a daytime, but in the evening their so called entertainment was absolutley dire and embarrassing, very very poor. They need someone experienced guilding them as soon as possible. There seems to be cracks and patches everywhere that are still to be fixed, and 70 euros to keep your room on a few hours is digraceful. The cleaning staff were "excellent" so no complaints there, maybe they should run the place? but its a shame as it has the makings to be a great place, but sadly is very poor at the moment and I would not recommend going there as there are much better places to go elsewhere. 2/10 but the cleaners were great. It should really be a 3 staar maximum nowhere near the 4 star rating.More
steve y, 580415
Major issues do not recommend
This is a catalogue of errors: Lying reception staff about managers whereabouts No still water available to premium guests. Come on! Water was provided eventually after a meeting with the manager that's should not need to have happened Very average food. Avoid the premium dinner. Was worse than the buffet Broken steps to the toilets from the pool leading to a sprained ankle and still no accident report from hotel or TUI. Very rude rep John from TUI saying that the water in the restaurant was drinkable. Maybe for a fish tank! Go on taste it for yourself Some very Rude bar and restaurant staff Lifts that break down (twice during our week). Yes they are that slow it's true. Leave 45 mins to take your cases down stairs In a word, this place is pretty dire. Haven't not enjoyed a holiday so much in a long while. Also, we are now in touch with solicitors over the injury and apparently they had no note in the accident book! Only good thing was the Fram 12Fly reps nice young people working hard for their money. Maybe they should run the hotel!!!More
Fully Inclusive Princess Taurito Gran Canaria We stayed at this hotel in 2008 and 2009 sad to say how things have changed and not for the better Fully Inclusive should mean that surely but You pay extra for the safe key 30 euro for 2 weeks you pay to use their wifi you pay to change your pool towel you pay extra to upgrade so you can have an electric kettle in your room to make tea whats missing here is free bottled cold water given in all other hotels we have stayed in,no hand gel as you enter all food areas,poor hand drying machine in the loos, The lifts kept breaking down I will not comment on the food as I have a life to lead and it would take to long but suffice to say the owners of this chain of hotels should go see what their competitors are serving and take plenty of notes, I lost 2 lbs in weight on this all inclusive holiday at least the sun was shining everyday. The hotel will be closing for 3 months for refurbishment not before time. However the staff from the receptionists to the room maid were all very pleasant and helpful no complaints thereMore
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Items marked with * incur extra charges which are payable locally
Archery is for over 18s and the mini-disco is at Salon Princess.