This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds*, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 957 reviews
- Official Rating
- Floors: 2 or 3
The ultimate action-packed holiday
- 'HV Live' entertainment, exclusive to Holiday Villages'
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
Park Entry Offer
Free entry for kids to Loro Parque - no transport provided.
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Clubs
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
Rooms ► View all
superior suite with limited sea view and balcony or terrace
This superior suite is smart and modern with comfortable furnishings. You'll be able to access Wi-Fi* from your room so you can stay connected - you'll also have a minibar, a TV and bathrobes and slippers for all the family. These suites also feature children's bedding, a highchair, changer, step stool, children's amenities and shampoo, a minibar with a welcome pack of yogurts, juices and snacks, a Playstation® and a special children's gift on arrival.
suite with limited sea view and balcony or terrace
These twin-bedroom suites are light and tastefully decorated and come with a limited sea view. And there's another 2 extra beds in the bedroom, plus air-conditioning, a TV, bath, shower.
TripAdvisor Traveller Reviews Show more reviews »
Fab place for kids
Stayed at the holiday village in the school summer holidays as a surprise for 3 of my granddaughters that were already there ,which worked out great the suites are great with a separate living area and two balconies on most we stayed at one end the pool slide end and my adult children and grandkids were at the quiet pool end and both were ideal . The buffet restaurant food was great (always something to please all 8 of us ) we only went to one of the a la carte restaurants and wasn't impressed at all so didn't bother with any of the others . The entertainment especially for the kids is brilliant morning noon and night whether it's at a kids club or around the pool I had 3 very happy granddaughters throughout my stay Top one for us wine on tap all over the place help your self ! For the kids ice cream all day soft drinks frozen drinks on tap ! It's a bit of a steep walk down to the harbour but well worth it especially if you want to go on a boat trip which we did and saw loads of dolphins Overall I would highly recommend this place so much so my daughter has booked to go back next year with her 2 little ones on her own and I am confident they will be fine :-) More
Nice Hotel but Avoid October Half Term
We travelled here as a family of four for October half term. When we checked in we were told our room wasnât ready, which was annoying as it was well after lunch time. Once at our room, however, we were pleased with it. Two large bedrooms, very clean, plenty of storage space, decent sized balcony and a sea view. The lighting wasnât great though, which meant we had to put the lights on even during the day. The hotel has an activity pool and a quiet pool, crazy golf and the usual choice of sporting activities. There is an indoor area with bowling (very expensive), pool and other games along with an outside bungee trampoline (again expensive). The food was nice and plentiful, the staff all very pleasant and the hotel itself was spacious and modern but for us it didnât live up to our expectations. I think this was mainly due to going in October. We thought it was an all year round resort, which it is, but it isnât a Holiday Village from November onwards. Consequently everything was winding down â the Stage Academy has stopped before we got there and the Football Academy ended a few days before we left and some of the Reps even beat us home! Previous HVâs weâve been to have put on pool games/activities every day, but that wasnât the case here (although we did have 2 days of not great weather which may have impacted). The entertainment wasnât up to the usual standard either. All in all we would return to HV Tenerife but just not at the end of the season again.More
Karen J, 186356
Gone downhill fast
We made our third visit here for a fortnight in August having previously visited last summer and the Christmas before. Standards at the hotel have really deteriorated in that time. Room: our room was shabby and not cleaned well. There were dozens of ants and we had to remove a number of cockroaches from our bathroom. The sheets were torn, and the mattresses had seen better days. We were given the usual toiletries, and having run out of soap we requested another bar at reception, only to be refused. I've never stayed at a 4 start hotel which doesn't replenish basic toiletries but when I went back to complain, I was told to use the shower gel dispenser fixed inside the bath (a la travel lodge). Food: In the past, the food at this hotel has been fabulous. On this occasion, we felt let down. There was little on offer for vegetarians, and food was poorly labelled e.g. "vegan" being displayed on cheese items. The meat choice was pork, pork and more pork, often poorly cooked. Environment: the biggest shock that I had was in the standard of cleaning in public areas. The last time we visited, cleaners were always in evidence around the main bar, lounge and toilet areas. This time, the toilets in the main building were regularly filthy, with broken hand dryers and soap dispensers empty. The pools were shut regularly due to guests defecating in them and the drains around the pool smelled horrendous. Sadly, I will not return to this hotel.More
Please note that this hotel is called Be Live Costa Los Gigantes over the winter season so I have also posted this review there. Lovely looking hotel, good facilities, great first impressions. However food hygiene and cleaning leaves a lot to be desired. Meat was often served raw and buffet temperatures were hit and miss. Often had to pick up several plates before getting one that wasn't encrusted in old food. Staff service is extremely slow, you struggle to get a drink in the restaurants with your meal at night, starter plates not cleared by end of meal and rubbish around the pools. Pool areas had horrible sewage smell and snack bar a sick smell over near slushy machines. My family have been experiencing really nasty d&v symptoms since our return on 21 October. For this reason I would not return.More
Super family holiday venue.
We travelled as a family with a 6 year old and a 1 year old. Check in was slick and we were taken with our luggage in the hotel buggy to our room. We were pleased with our room and a nice wee touch was a packed snack left for us to enjoy when we arrived. We liked that the buildings were only two storeys high. We found the dining rooms quite daunting. Huge spaces with an enormous amount of people. The waiting staff work so very hard but there are so many customers there is no time for any conversation or personal touch. The room was cleaned every day. The cleaning staff were quick and thorough. The grounds were kept very nicely - pleasant to walk around. The food was good. There wasn't any occasion where we couldn't find something to enjoy. We particularly like the bbq option at the cafÃ© near the quiet pool. The entertainment was absolutely fantastic, perfectly pitched for our 6 year old. It really made her holiday and it was the highlight of each night. She loved it, as did we. The disappointing aspects of the holiday. Families not using swim nappies for their toddlers and the pool being closed for the remainder of the day. Irritating. Hotel staff were even giving free swim nappies to holiday makers. It is ridiculous that pools were closed every day as a result of this. The a la carte restaurant. It is not a la carte. This was the singularly worst meal of our holiday. Furthermore, one of the waiting staff was so rude I would merrily have left the rest of my meal. Totally unacceptable. We gave the rest of our a la carte vouchers back to the hotel, much to their surprise. We then had a meeting with the guest relations manager. She did her absolute best to resolve the 'issue' and went out of her way to at least look like our opinions mattered, lovely lady. We still did not return to the al la carte though. All in all, I heartily recommend the Holiday Village. It was a great venue for a child orientated holiday and we had a marvellous time.More
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Items marked with * incur extra charges which are payable locally
The Holiday Village programme runs between May and October.