This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds*, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 1008 reviews
- Official Rating
- Floors: 2 or 3
The ultimate action-packed holiday
- 'HV Live' entertainment, exclusive to Holiday Villages'
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
Park Entry Offer
Free entry for kids to Loro Parque - no transport provided.
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities ► View all
First Choice Kids' Clubs
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
Rooms ► View all
Premium Suite with Limited Sea View and Balcony or Terrace
Superior Suite with Limited Sea View and Balcony or Terrace
This superior suite is smart and modern with comfortable furnishings. You'll be able to access Wi-Fi* from your room so you can stay connected - you'll also have a minibar, a TV and bathrobes and slippers for all the family. These suites also feature children's bedding, a highchair, changer, step stool, children's amenities and shampoo, a minibar with a welcome pack of yogurts, juices and snacks, a Playstation® and a special children's gift on arrival.
TripAdvisor Reviews Show more reviews »
Live and Loud!
We've just returned from two weeks all inclusive with First Choice at this excellent hotel. I know some reviewers on here would have an issue with me calling this hotel "excellent" but let's stay realistic here! As a family resort, this Holiday Village and the First Choice offering really takes some beating in my opinion. On top of that, Be Live Hotels really know how to keep everyone entertained. There were always loads of staff on hand the the whole complex is spotless. I'll start here with the negatives... there's always a song and dance made over the quality of food at All Inclusive resorts like this (particularly at this price point) and let's face it, don't ever come to a place like this and expect gourmet food every night, it just isn't in the budget! However, having said that, I personally found the food here pretty good!! (Yes, I said I'll start with the negatives, don't worry, it's coming!) with a variety of theme nights from Spanish to Chinese to Mexican and Indian. I was happy enough as I didn't expect much so I couldn't be disappointed! However, where they could have made more effort is the selection for kids. It was pretty repetitive to the point of boredom and we all know kids don't need an excuse to complain about boredom... I know, I was one... once! Several people have also said on here that there is a smell of sewage around the pool. I have to admit I did catch a whiff of it on a couple of days but it was always from the same place. Simple fix, don't sit there again! The only other negative isn't the hotel, it's the idiots who let their children go to the toilet (for a number two) in the pool. 5 times in two weeks the pool was closed due to idiots not availing of the FREE swim nappies that are dished out by the hotel RIGHT NEXT TO THE ACTIVITY POOL!!! This isn't the fault of Thomson, the Hotel or any of their staff and I have to say, the hotel staff dealt with the "accident" each time in a fast and professional manner. OK, onto happier things... the positives: The First Choice Reps and the hotel employed entertainers made our kids holiday. Full Stop. They were fun, engaging, happy, entertaining, positive, genuine, and all while working 14 hour days. They are without doubt, very well trained and more importantly, very well recruited. They are Thomsons greatest asset. There are 33 Thomson staff at this hotel and every single one of them played a part in our holiday being a wonderful family experience. We each had our favourites, mine was Rhianna - her energy and enthusiasm (as well as her entertainment skill) are something I'll never forget. Sam "Little Sam" Madden showed our son a couple of moments of extreme kindness (off his own back) and my son won't forget that in a hurry either! An incredibly nice guy who is just awe inspiring in his skill at what he does (Check out "Sam Madden Freestyle" on YouTube - I dare you not to be amazed!) My daughter did the "Stage Academy" programme twice (and would have done it a 3rd time if we hadn't had excursions booked! - Alex and Ariadna... you made an 8 year old girl very happy!) Activities: The range of activities on offer here for the kids and adults is something else. Don't get me wrong, there is repetition in the programme but when they are run by different people, they do change. Not only that, the on-site facilities are nothing short of excellent. The late night (21:30-23:00) kids club activity gave our son a real sense of independence. Here is a summary of on site facilities (from memory so please forgive any omissions!) • Activity Pool (where all the action happens... in two halves so technically two pools) • Quiet Pool (no inflatables allowed!!) • Water Slide • High Ropes • Splash Park • Crazy Golf • Football Pitches • Tennis Courts • Beach Volleyball • Zip Line • Archery • Cinema • Bowling Alley • Swim Academy (€33 for 5x 30 min sessions) • Football Academy (€33 / €44 / €55 for 3, 4 or 5x two hour sessions) • Stage Academy (€47.50 for 3x two hour training sessions then stage performance of 20 mins) • Rookie Lifeguard Training (€40 for 2x two hour training sessions) • 4x Trampolines (€5 for 6 minutes) • 4x Bungees (€5 for 6 minutes) • 4x Pool Tables (2x €1 Coin per Game) • Various Arcade Games • Full Spa (treatments payable but you do get a voucher to use in your first two days). • Gym (free to use and very well equipped, yes, I'm sad... I went 4 times!) • Balinese Beds Obviously you have all the kids club activities on top of this, including games, clubs and pool activities etc. They have a healthy eating initiative where kids get a sticker on a lanyard every day that they eat something healthy or try something new. This is brilliant - a fantastic idea which works really well. Top Tip 1: Try not to stay in block K, rooms 101, 201, 301 as they are right next to the stairs everyone seems to take to get to their rooms so you hear EVERY single person and family going to their rooms after the evening entertainment. We were in K201 and although it didn't ruin our holiday, it was very loud most nights! Top Tip 2: Take a plastic pint glass (or something similar) with you as the all inclusive drinks come in plastic containers that are stupidly small! As it's serve yourself, this makes life far easier - they are particularly good to use with the various slushie drinks... so you can get multiple flavours in one glass! We had a fab holiday at this Holiday Village and we'd definitely go to another one without hesitation if our son wasn't turning 12 later this year (the vast majority of activities are for ages up to 12 and very limited after that). Well done First Choice / Thomson / Be Live Hotels - we had a ball.More
Amazing family holiday
Just got back from a 2 week holiday and we had an amazing time. I was a bit nervous before we arrived after reading the reviews. The hotel was spotless the food was was good there is plenty to choose from we loved the BBQ which was on at the snack bar by the quiet pool. The entertainment staff and kids club are the best we have ever seen they made our holiday. Our 2 boys loved them all and they can't do enough for you we have never been to a holiday village before and now we have we will be booking a holiday village every year for our family holidays. We stayed by the quiet pool every day and it was only closed 1 day out of the 2 weeks we was there but the main pool was still open, it isn't the hotels fault that this keeps happing it is due to the people staying in the hotel I was happy that they closed the pool and kept it closed until the problem was sorted I never heard of anybody getting sick and me and my family were not ill once when we was here. I would highly recommend this hotel and we will definitely be returning thankyou for a fantastic holiday. More
Lovely family holiday
Stayed here as a family of 8, with 5 adults and 3 under 3's. The hotel is lovely, the staff friendly and the food plentiful and good. Loads to do for the children, didnt use the kids clubs or creche, but the kids in them looked like they were having fun. The soft play area and splash park were a hit with our grand children and they loved going there. Overall great holiday and would go back.More
Great holiday village
So, we went to this HV from the 6th of June 2017 - 20th June 2017. We arrived at the hotel at approximately 10:00pm after dropping off at one hotel prior to the HV. We were given a room in L block. We were quite hungry after the flight and wanted to eat something but alas nothing was in the room for us as stated at checkin so we called reception up and they basically said sorry but nothing we can do. We couldn't get a pizza delivered either as the 6th of June was apparently a holiday in Tenerife so nowhere was open. So we went on a search for something around the hotel. No joy there though so ended up going hungry and in the end we just went to bed. This is our third HV previously stayed at HV Menorca in 2015 and HV Lanzarote in 2016. Upon waking up the following morning we were greeted with a stunning view from the room balcony and realised very quickly that we were in a very decent spot, very close to the main pool, but far away enough from the entertainment area to not be disturbed by the noise etc. Got ourselves to the main restaurant for breakfast. Food hall is very clean and the food is regularly removed after it's been there for a while and refreshed with new. Nothing to worry about there's something for everyone and all of it is cooked very well, the two weeks we were there nobody went hungry and nobody got bored of the food. The hotel is huge but still feels like a small community when you're there. it's very safe for kids and the whole time they have there can be spent dong all sorts of fun stuff within the kids clubs that go on. The evening HV team entertainment is a bit Haven holidays in the sun type thing, but they work very hard and put on a good show. The Spanish Be live entertainment is a bit overpowering in comparison to the HV teams entertainment. In fact at one point I did think to myself the Spanish team seem to be taking every moment they can to grab the microphone from the HV team during the day round the pool. But it's all good and to be honest probably just existed in my head. The rooms are cleaned daily, and towels replaced daily, but bed sheets are only changed twice a week. There are three pools on site and a huge water slide for the kids to have loads of fun on. Then there's the newly opened splash pool which is strangely situated down by the crazy golf and kids soft play area. Which is a fair way away from the main pool, but it's great fun and gets you off the sun bed and out and about so to speak. The local area is fantastic, its very quiet but exactly what you want when with small children, if you're looking for Playa De La Americas type entertainment you're gonna be hugely disappointed and I suggest that you book Americas not here. But if you're after very scenic and quiet, yet very nice and very reasonably priced food and drink then get yourselves to Los Gigantes marina or Playa De La Arena for a bit of a break from the old AI. Overall we had a fantastic family holiday here. If we were the type of family to keep going back to the same pace every year then I could definitely see us going back here. However though the world is far to big to keep going backwards so for that reason and that reason only we wont be returning here. Nothing put us off believe me it's a fantastic place to spend a fortnight, we've booked HV Costa Del Sol for next year already though so roll on June the 7th 2018. More
Great family holiday
Loved this place. Hotel is a good size lots of people but not feeling overcrowded. Hotel is clean and the grounds are well kept. Our room was big , bit dated but that really wasnt a problem. Aircon was fab and the mini bar lovely bonus. Maid came everday and did a great job.The pools are deep for young ones but we didn't find it a problem, if anything it helped my son's swimming. Yep we had a couple of pool closures but didn't bother us too much as there was always other pools open. Hotel do provide swim nappies but I guess accidents will happen. The views from this hotel are great, having dinner outside whilst sunsets is lovely. Food and drink average some nights better than others, typical AI. Lots of entertainment at this place we loved both the first choice and Spanish entertainment, extras like bouncy castles and trampolines, outside acts magicians, dancers and laserman lol. All the staff work hard to ensure you have a great holiday. Splash zone is a good addition but is small and for younger children. Out and about , yes it's hilly but not too bad. Nice harbour and small selection of restaurants and shops on the way down. We really enjoyed this holiday village, we have done Ibiza but much preferred this one. Would I return to this hotel ...yes I would.More
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
The Holiday Village programme runs between May and October.