Holiday Village Tenerife

Ok hotel, food fine for adults but my kids struggled. Sun beds at pool were filthy had to baby wipe them each morning before put towel on it. Entertainment was ok best one was Verne done by own staff. Rooms clean, no issues there. Location not much about. Activities for kids ok but limited spaces so need to book asap.

We have just returned from 2 weeks at Holiday Village Tenerife, which was a great holiday for my wive, daughter and I. Firstly this hotel is geared up for families and children with the vast entertainment/activity programme available. Having said that there are quieter areas for couples if you wanted to be away from the activities. There are a couple of shops within the hotel, one of which seemed to be constantly selling inflatables to families. The hotel is very spacious spread out over multiple blocks. The hotel is built on a hill, but lifts are dotted around the complex so you can get up/down when needed. We loved that the quiet pool was set at the other end of the complex from the activity pool and then that the softplay/splash park was again in its own separate area, so the facilities were spread out well. There are two very small pools for infants, again these are split at opposite ends of the complex so they pools do not get overcrowded. The hotel is spotless, cleaned and manicured daily. There were a few building works going on whilst we were there, but these were all to improve the hotel, i.e. new toilet door and paving slabs, so we didnt mind this at all. The sea view that you get from the hotel is stunning. The staff were very friendly and we were very happy that the hotel had mixed nationalities. We previously did HV Majorca which was Brits only, so it was refreshing to have other Europeans there. There are two separate animation teams, one from the hotel and then the HV team, both were great. Very friendly working tirelessly throughout the day and night to make the guests stay enjoyable. We loved the HV team, with their catchy songs/dances and sheer effort to have fun. The kids clubs are great, which different activities happening for different ages groups throughout the day. We enrolled our daughter in the Swim academy, which was a massive highlight. In x5 30 mins sessions she was able to jump into the pool (with no arm bands), go underwater and swim back to the edge of the pool unaided, so a huge water safety skill. This was purely down the HV Swim academy...she is only 3! As a guest it was really good to be able to choose our evening entertainment, as you had the outdoor entertainment programme with the HV team who put on a real good show, you had the indoor hotel entertainment in the massive theatre room, which brought in some fantastic acts, then you had the chilled out bar with live music. Then on top of this you had the hotel arcade or trampoline area, so very spoilt for choice. The food was very diverse, with a different theme each night in the main buffet restaurant. I found that the food was very varied, offering something for everyone. I've seen comments from others on the food and its always going to come down to personal preference, but for me I thought that what was provided was of high quality and was always plentiful. We were lucky enough to be there when the quiet pool snack bar re-opened, so that was again another choice providing more fast foody snacks, like chips, pizza, kebabs, but always with a variety of fresh salad and paella. Drinks are great, the slushies were very addictive, both alcoholic and non-alcoholic! Couple of negatives, but not at the fault of the hotel. There is the usual pool bed reservation happening. We were there for 2 weeks and never got up early to reserve a bed, which mean we never got a bed on the front row of the pool. For us this wasn't an issue, but i know for others it tedious. I'm not sure how this will work in the peak season, as i would imagine that reserving a bed may be an essential to ensure you are at the pool all together. Also there were around 3 "code-browns" in the pool whilst we were there, which ends in the pool being shut for 12 hours. This isn't too much of an issue as there are 3 large pool to choose from, but annoying for all concerned. This is not the fault of the hotel, who provide free swim nappies, but some people remain ignorant to this offer. The small town of Los Gigantes is around a 10 min walk away and the cliffs are great to look at. There is a convenient LIdl there in case the hotel shops do not provide what you need. Overall we really enjoyed our time at this hotel and would recommend this to anyone considering it.

This hotel is huge ! Nice check in and first impressions were very good. Got to the room which was really big clean and airy. Food was amazing ! My wife and me put on over half a stone we had so much to eat. Loads to do with the kids including softplay , Activities, swimming pools were great etc. We would recommend this holiday to our friends and family !