This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds*, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 784 reviews
- Official Rating
- Floors: 2 or 3
The ultimate action-packed holiday
- Aerial Adventure high ropes courses
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
Park Entry Offer
Free entry for kids to Loro Parque - no transport provided.
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Clubs
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
Rooms ► View all
suite with limited sea view and balcony or terrace
These twin-bedroom suites are light and tastefully decorated and come with a limited sea view. And there's another 2 extra beds in the bedroom. As well as air-conditioning, a bath, shower, bathrobes and slippers are provided. Further enhancements include a TV* and in-room tea and coffee facilities*.
superior suite with limited sea view and balcony or terrace
This superior suite is smart and modern with comfortable furnishings. You'll be able to access Wi-Fi* from your room so you can stay connected - you'll also have a minibar, a TV and bathrobes and slippers for all th family. These suites also feature children's bedding, a highchair, changer, step stool, children's amenities and shampoo, a minibar with a welcome pack of yogurts, juices and snacks, a Playstation® and a special children's gift on arrival.
TripAdvisor Traveller Reviews Show more reviews »
We've been to this hotel before and thought it the bees knees - but not this time. The food is good but the dining experience was awful - quite unbearable. The dining room is unbearably noisy and hot. It is also not self service for drinks and almost impossible to get the attention of the waiters/waitresses. No option to eat outdoors - a dozen tables on the terrace but always full with people standing waiting for you to finish your meal. Have to pay to use the wifi and the room safe and the indoor pool and trampolines.The noise around the pools and the behaviour of some families is not fitting for a four star hotel. Plastic food plates and cups left behind (when there are plenty of bins) full of uneaten food, kept getting blown into the pools - disgusting. Numerous sunbeds broken from clinically obese guests. On several days saw fat people beached on sunbeds needing assistance to get to their feet - unbelievable. The notion that the hotel has a quiet pool is a joke - this is a hotel for noisy families only. Like several hundred others last year, five of our party was struck down with cryptosporidium. - which was confirmed upon our return. Our bedroom smelled like a gastro-ward for the last two days of our holiday. The hotel called out the local doctor who never mentioned the establishment had a major crypto problem. One member of our party came off the plane and was admitted to hospital for seven days upon our return. We notified First Choice/Thomsons but two months they still have done nothing other than to ask to see our test results. The pools were all drained over December and the filters changed. Don't know if there have been any more problems since then. Of course, hotel is still denying it has a problem. This hotel used to be good and still has its loyal client base, but it is going downmarket under the new management and I would not recommend it to anyone with higher standards of hygiene and behaviour. Won't be back.More
Crying children morning noon and night
this is the second year we have stayed here last year being completely different to this years experience, the 2 visits could not have been more different. This is a very large hotel with a spacious terraces with views over La gomera and to the cliffs at Los Gigantes and two/ three large swimming pools heated in winter. The food was plentiful and on the whole good, but these places just do not understand bacon serving up reconstituted stuff most mornings, with occasional real bacon. Bratwurst type german sausage again from re constituted meat or English fatty greasy sausage for breakfast. Plenty of food for people who eat cheese and salami and salad for breakfast. This could be washed down with dilute squash and some particularly bad coffee. All breakfasts and evening meals are served In the canteen this has got to be just the noisiest place ever, vast rooms with central feeding stuffs on offer, no table cloths, not even paper ones, little,room division though 4 sections were seated by the staff to optimise space, this system magnified the noise of scraping plates the issue of more eating utensils, and the clearing of more plates by staff very close by. So imagine once all this noise is going on add to this screaming and crying babies, people shouting, people talking as is normal, the whole lot amounted to an ear splitting event. The food stations were looked after well by staff but the amount of people always lead to a chaos at food collection. So bad was it that we ate out 5 nights out of ten, we tried different times to eat but it made no difference.There are some good resturants and places to eat in the village the most expensive being about 40 euro for 2 steaks and sweets a couple of drinks each Iam sure the children when not crying and screeching, and I mean screeching uncontrollably had a great time, I noticed along with organised events children were allowed to create their own games, the best one was chucking the garden contents around the swimming pool area, both soil and volcanic grit, were ideal, as for this, and the parents during this 15 mins of gardening no where to be seen, so I can imagine they too enjoyed their holidays sunbathing knowing their kids are fully entertained and safe. 2 out of three life guards allowed ball games and inflatables in the quiet pool , that is a joke too how can you have a quiet pool with screaming kids and children everywhere. The childs pool was ideal for children and those with nappies best confined to this, but no some parents reckoned their children in nappies need the adult pool too. The hotel is being ruined by staff not enforcing the rules, and parents being just so irresponsible with their children. One family who spent 2 days throwing a ball about in the quiet pool shouting to all, excuse me can you get my ball, back, one of the parents shouted to another women, you do not wanna go down the other pool it is too noisy, -oh the irony. Great hotel for noise loving don't give a damn about anyone else families but for normal folk perhaps best stay away. Please note there was some dear little children there but these were not so noticeable.More
After a few years of not staying at this hotel we were looking forward to going back. Check in was terrible. Was told it would be an hour until we could get to our room but after going back and being fobbed off twice we finally got the keys 2 hours later!! Rooms are clean and very big but are looking a bit tired now and we had to pay for the safe which was included last time. A big hotel with lots of space which we prefer. Weather fab for the 2 weeks 2 - 16th October. Food good with loads of choice although i was ill for 2 days - vomiting. Overall having said all that the rest of the time we really enjoyed. Not sure i would go back though.More
Not what we expected
Arrived here 15th January thought it was holiday village apparently not so it is only a holiday village in the summer months. So didn't know what the hotel was called. It is very hilly at this resort there's nothing around the area. We did enjoy our stay until my husband and I were ill with severe stomach upset. There is entertainment here either for children or over 60s. Good weather but wouldn't return... The reps were very helpful bar staff were good with the exception of a few...More
Excellent - we've caught the bug
This was our first holiday village experience previously going to Splash Worlds and we loved it! Great food, wide choice at buffet. Excellent pools that seemed quite warm. Staff were fantastic and we loved the two lots of entertainment. As we were there for two weeks it meant we never got bored. The hotel run entertainment was fantastic and the outside acts great and of course live and loud was exactly what it said on the tin. Highly recommend block L for location to activity pool and main area for food etc but far enough away from noise at night. Only downside is the area outside the hotel, there's not a lot to see/do. I was so glad we hired a car for two weeks to get out and about. More
Items marked with * incur extra charges which are payable locally
The Holiday Village programme runs between May and October.
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