This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds*, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 810 reviews
Free entry for kids to Loro Parque - no transport provided.
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
All are included except where indicated.
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
These twin-bedroom suites are light and tastefully decorated and come with a limited sea view. And there's another 2 extra beds in the bedroom. As well as air-conditioning, a TV, bath, shower, bathrobes and slippers are provided.
This superior suite is smart and modern with comfortable furnishings. You'll be able to access Wi-Fi* from your room so you can stay connected - you'll also have a minibar, a TV and bathrobes and slippers for all th family. These suites also feature children's bedding, a highchair, changer, step stool, children's amenities and shampoo, a minibar with a welcome pack of yogurts, juices and snacks, a Playstation® and a special children's gift on arrival.
We have been here almost a week and are loving it! Hotel is lovely (yes, it's big) rooms are lovely and clean. View and scenery are amazing (L321) plenty for kids & teens to do, if they want (though mine didn't) Loro Parque well worth a visit but a long journey. Mount Tiede was the same, though there were a few stops and chances to get out. Beach...I love a gold sand beach so wasn't looking forward to this, but it was lovely! Sand is very hot! Waves are incredible, made for lots of fun for myself and my daughter. The walk down was pleasant enough, had a look in few shops selling touristy bits. Nice Irish bar at the beach. The beach has toilets and showers that you do have to pay for...we didn't fancy the walk back but taxi was only 3.5 euros. Food has been lovely, not found it cold at all. The snack/lunch restaurant does pretty much the same thing every day but dinner was always a different theme. The self serve wine was not great but in the restaurant was fine. Recommended a day on bali beds! First choice...mmmm not great. Unless they were on stage or running a kids club I didn't actually see any reps. They were never at the station nor running any of the excursions that they sell ( that you can get cheaper at other places by the beach) We weren't fans of the first choice entertainment but really enjoyed the be live entertainment in doors. Parrot show, flamenco dancing, snake show and bingo if you fancy it. We will definitely be returning here next with the rest of the family, we have a long list of reasons to return. :) Re. Sunbed reserving, yes it does happen ( I've done it myself) but on days we went out, and didn't reserve, we had no trouble getting beds, tables or umbrellas. Hope this helps...More
Angie M, 186338
This is the second time we have stayed here. 1st time was June 2014 when my eldest was 5 and my youngest was 3. We originally stayed for 2 weeks. This time we could only manage a week with work/school commitments but with that in mind that's the ONLY negative I have regarding my recent trip (arrived back this morning) my children loved this place, my husband loved this place and I loved this place... Entertainment was constant meaning I had happy children... Gym was always available meaning I had a happy husband and with those happy means a happy wife able to enjoy her book. Everything was spotless, staff were ever so friendly and always willing to help.. My kids are very fussy food wise and yet everyone was catered for.. Thoroughly enjoyed our time... Only real pants factor I'd say was although there's signs for no reserving of sun beds they don't actually act on this and we found that by the time we went to breakfast (7:30am) lots if beds had already been reserved... We heard of daddies being sent out at 5am to secure beds which is a little silly so that would be my only negative point... The signs are up but the staff don't police the rule or remove towels. We are looking forward to returning again next year... More
This was our first time at this holiday village but 4th one in total and probably best so far, the staff here made it extra special. I can not understand anyone complaining about it, it was near perfect! Firstly, the towel situation was sorted before we left, signs were put up and towels were taken off Sun beds if they were put out really early. (People were putting them out at 3am!) Secondly, the food is great! Yes not everything is to everyone's liking all of the time but there is so much choice you can't go wrong. The kids never complained once. Thirdly, the hotel is spotless, the rooms, the communal areas and the toilets. There were a couple of occasions where the toilets and even the lift once, was left in a mess but sadly some people are just dirty, the hotel can not be made responsible for this. Once reported, they were immediately cleaned. The entertainment was brilliant, always something for the kids but fun games that made the adults laugh too. The Spanish team always included the English and put on great shows of their own. But our kids absolutely loved the HV team and constantly followed them around. Jess and Sarah were lovely, chatting after the shows and making a fuss of the kids. And Ollie- what can I say, our holiday would not have been the same without him! Our kids adored him, especially my 7 year old boy, he spent 2 weeks being his shadow. If you have booked to go here, look out for Ollie, he has a knack of making every kid feel special and singled out. The pools and other facilities were great. The 'help yourself' beers and slushes on the side of the bar meant you never had to queue and that the kids weren't relying on adults to get their drinks and ice creams all day. All in all we could not fault the place and can't recommend it highly enough.More
Jane R, 190764
After reading the reviews before going to the village I was very apprehensive,but I really must say it was fantastic .Rooms were large and clean the food covered all nationalities with speciality nights three times a week,The pools are plenty large enough for inflatables of all sizes my grandchildren had great fun,they enjoyed going to the kids club everything was easy ,meaning you can't get lost even though it is quite a big complex,Would I go there again Definitely ,More
If you are going to this hotel and are put off by any negative reviews....ignore them!! This hotel is brilliant. From staff to rooms, cleanliness to entertainment. Pools, restaurants, food everything is brilliant. Made some amazing friends and will remember this holiday for a lifetime. More
Items marked with * incur extra charges which are payable locally
The Holiday Village programme runs between May and October.