This stylish hotel has got so much going on you won’t know where to make a start. Like all our Holiday Villages, the big focus is on fun. We’re talking the A to Z of sports including an American bowling alley, family days like Gladiator Challenge and three splashing great pools. And it really is the bee’s knees for kids with action-packed clubs, a pool with a waterslide and swim, stage and football academies. There’s even a funky games room with pool and air hockey tables. On top of this, you can look forward to different themed days in the restaurants, six bars and modern bedrooms – some of which are double rooms and most of which are suites and have a living area, satellite TV and limited sea views.
Based on 379 reviews
- Official Rating
- Floors: 2 or 3, depending on block
The ultimate family holiday
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
- 'HV Live' entertainment, exclusive to Holiday Villages
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Clubs
There’s clubs for all ages with our crèche, Little Stars for 3 to 5s, Super Stars for 6 to 8s, Mega Stars for 9 to 11s, and Escape - strictly for the over-12s. Some clubs have a Nintendo Wii™, some organise sports and quizzes, while others have just-plain-bonkers stuff like Water Walkerz.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, karaoke, cabaret and colourful shows.
Rooms ► View all
limited sea view suite
Limited sea view suite sleeps up to 4 adults with a twin bedroom, a sofa-bed in the living area and 2 satellite TVs. Safe available at a charge. Splendid Service is available at a supplement and includes a daily newspaper, daily turndown service, in-room tea and coffee facilities, fruit and sparkling wine on arrival, bathrobes, slippers, pillow menu, 20% discount on bathrobes, free Wi-Fi, 1 Termo Ludic water circuit at the spa, exclusive dining area, daily dinner in the theme restaurant and late check-out, subject to availability.
Suites sleeps up to 5 with a twin bedroom, a sofa-bed in the living area and 2 satellite TVs. Safe available at a charge. Splendid Service is available at a supplement and includes a daily newspaper, daily turndown service, in-room tea and coffee facilities, fruit and sparkling wine on arrival, bathrobes, slippers, pillow menu, 20% discount on bathrobes, free Wi-Fi, 1 Termo Ludic water circuit at the spa, exclusive dining area, daily dinner in the theme restaurant and late check-out, subject to availability.
TripAdvisor Reviews Show more reviews »
Our most favourite family holiday
Holiday Village Tenerife 25.09.2012-09.10.2012 My wife and I have just returned from a two week holiday at the resort with our three year old son. We thoroughly loved each and every minute. The only negative was the reminder note informing us of our departure time. Check in was quick and we were taken to our rooms. We stayed in O block with had great sea views and was close to the football pitch and children's play area. The room was clean and large with two balconies! Mini bar restocked daily. The resort has a few pools. The quiet area with the pool and a smaller baby pool and the main pool where we found ourselves everyday. This had two large pool areas and a smaller baby pool as well as a water slide. I think we picked a great time to come as the resort was not all that busy and there were plenty of sun beds available. I imagine in the high season it is a lot busier. Speaking to one of the reps they said as much but stated there was always room around the pool. I have to mention the First Choice team at the resort. They are fantastic and always friendly and willing to help. Always a pleasant hello whenever you saw them, there were over 30 based at the resort and they all strive to ensure you have the best time possible. Even the football coaches came around the pool and got involved with families and roped in the adults into taking part in activities. I remember reading some reviews about children not being able to take part in activities as they were fully booked. We like everyone else were invited to a welcome meeting and were told that the activities are very popular and to avoid disappointment to book them there and then as they had all of the activity team there to take the bookings. Those that would have waited of course would have been disappointed. My advice is to sign up straight away. The kids clubs were equally great and our son loved them and took part at least once a day, there are four sessions daily (free). The evening entertainment is also good and again the children are encouraged to get involved and the entertainment team knew pretty much all the the children by their names. Food in the restaurant was varied each dinner time with different themes so you never got bored with the selection. I am a fussy eater and never went hungry! A dedicated area of children's food selection as well so they can help themselves. If you plan on venturing out of the resort there is not a great deal in Los Gigantes. Lots of tourist type shops down on the beach which is only a 5 minute walk down a hill. One place I would say you have to go while staying on the island is to Loro Parque. One of the best places I have ever been. To see Orca whales, dolphin and sea lion shows as well as gorillas, hundreds of parrots, tigers and a walk through aquarium. We enjoyed it so much we purchased tickets inside the park to go again, a bargain at only 10 euros each. You will not be disappointed. I would recommend this resort. A great family friendly place which you will not want to leave. The weather was 30c everyday and never uncomfortable. We will definitely be coming back that is for sure. I guess some of the negative reviews just had an unlucky experience but I could see nothing to complain about. More
Tripwire1978, Portsmouth, United Kingdom
all round brill holiday!
we visited this resport September 2012, in a group of three couples, and we had a fantastic time. This is a family oriented resport, but that didnt effect the fun we had (three adult couples). The evening entertainment was fab, and during the day, music and fun around the pool. drinks were great, and the bartenders even made us a cocktail on request which wasnt on the menu. We got a free visit to the onsite spa facility included in our package, which we really enjoyed. it had several different types of indoor pool, ( salt-pool, ice-dip, jacuzzi, plus the main pool has like different jet things positioned around the enges of the pool. We went in september, and the resport was busy, but not too busy. We had a fanstic time, and i would recommend this place to any families, couple of groups of friends.More
OK but not keen on the Poop in the pool!
We had previously been to this hotel in October 2009 before it became a holiday village and thought it was fabulous so were looking forward to returning. As a family we have holidayed with First Choice many times and knew what sort of thing to expect. Partly as our kids are now growing up we feel that this was our final Holiday Village and perhaps First Choice experience. Partly though we felt that things had gone downhill mainly due to a few unsavoury characters that spoilt it for the rest. I won't go into the area of "this is not a real holiday village" as I think this has been more than covered elsewhere. I didn't bother us as we really just wanted a choice of things to do for our 12 year old and there was certainly plenty to do both First Choice or hotel entertainment based. We went in the school holidays and the place was packed to bursting. Getting a sun bed round the "activity pool" was nigh on impossible unless you wanted to get up at the crack of dawn, but then it was so noisy and full we didn't use it instead opting for the "quiet" pool - that too was pretty packed but was at least bearable and beds were still available as late as 10am! A few things spoilt the holiday for us - the poo in the pool being the main thing - both pools were closed at least three times during our two week stay due to this. One of the First Choice reps let slip that it had become a new craze amongst the teenagers as something funny to do on their final day - and certainly the size of the offending article that I saw was not that of a small child! Disgusting and WHY? Not the fault of the hotel clearly but made us really question whether this was the sort of holiday we wanted! Additionally we were horrified by the amount of rubbish that was left around both pool areas (and often not cleared up overnight) - why people couldn't put their rubbish in one of the many bins is beyond me but unfortunately they didn't. The food we found to be relatively good and the drinks were plentiful on the all inclusive package. The snack bar was good, but don't leave your food unattended (why would you) as it would get pecked at by the birds - this wasn't a problem for us as our food never got left! Unfortunately when we were there the snack bar did seem to get a number of British teenagers in it who filled their plates up full of food and then failed to eat any of it but just got up and left all the mess. The staff were brilliant and never complained just quietly cleared it away - I was embarrassed to be British. The main dining room was very busy at peak times but we tended to go for dinner after 8.30 pm when it was much calmer. This tact generally worked well for us as we were not too bothered about having front row seats to see any of the shows (as the later you left it the more tricky it got to find a seat for the hotel run show). There was plenty of space in the quieter bar though where we were more than happy drinking our fill of sangria. The room, whilst at first appearing very comfortable (with a fab sea view) was let down by the fact that the children had to share a sofa bed - as tall 12 and 10 year olds it was really not adequate. Our bed was very nice though! We also experienced a nasty smell around our room which seemed to get worse when the air conditioning was on although it wasn't bad enough to want to bother moving. The kids both enjoyed the First Choice clubs although our 10 year old daughter found some of them slightly cheesy, but then over a fortnight you could pick and choose what to go to. They both tried the high ropes a couple of times which were well maintained and run. We didn't bother with the First Choice entertainment in the evening, although it looked good for younger kids. The hotel entertainment was the usual standard stuff you get - a couple of good evenings and some mediocre - no different to anywhere else really! All in all we had a good time but were pleased to be going home. I doubt that we will return again.More
Butlins in the Sun?
Visited this hotel in Jan 2014 and at this point it was supposed to be Hotel Los Gigantes. Not the holiday village! Big mistake, despite it being middle of term time at school, the hotel was geared for children and was occupied by families, not what you would expect quite frankly, most of the clients would snub their noses at Butlins holidays---- but that is exactly what you get at this establishment, the company running this property and its sister hotel, Hotel Playa LA Arena have completely ruined the ambience and reputation that these hotels had when operated by Spring Hotels. The food is usually bland and cold, Definitely not 4 star quality.The hotel is beautiful with fantastic views(depending on room allocation) Quite honestly the hotel is punching below its weight.The service from staff is good most of them are used to working at far greater levels of service than the operators are offering patrons. It is a total shame Spring Hotels are not operating these establishments any more! Parents should be aware that despite every thing being themed for children this building was never designed for such use, put a tracker on your children, there are many walkways and underground passageways for small children to explore and find themselves lost! Adult entertainment is poor but there are many good spots in the area providing top quality entertainment. Upgrade to splendid service for a better experience but make sure you get the upgraded room.More
elizabeth B, Dumfries, United Kingdom
Not a holiday village BUT locals do a good job!!!!
We went to this resort in 2012 and if you expect a holiday village you will sadly be sold short...... This is our 4th holiday village and it has to said it is the worst by a long way, if you read some of my other reviews I like to be honest!!!! I struggled here finding any food for any meals if you like steak ( well thinly sliced beef ) then you will be okay but after 2 weeks of this then you start to struggle.... The only positive on the food was every other day they had English bacon .... The complex was good though and overall it was a nice holiday the one touch we did like was the fair night that they put on once per week which was good for the the kids....More
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The Holiday Village programme runs between May and October. The remainder of the year this hotel operates as the Luabay Costa Los Gigantes. Please see Holiday Villages in the A-Z Guide for more information.
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. First Choice reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here