Marieta Hotel

We love this hotel and its location. It is what it says in the book; a smallish hotel with good features and excellent staff. We were unfortunate to be here during the well published sandstorm. The hotel was covered in red sand inside as out as the winds had really blown. Immediately the storm had calmed a fleet of staff donned overall and swept, polished and cleaned every surface on every floor. They did an impressive job. The pool which had a serious layer of sand in the bottom was cleaned immediately. I did not see any other hotel or complex doing it sooner. The animation staff worked tirelessly during the storm to entertain the residents from the hotel and the extra ones who were bused from the airport when their flight was unable to take off. The restaurant and bar staff were excellent and we were impressed by them all, but I would like to mention Maria, Christobal and Natahlie who helped us enjoy a great stay with their special service. The only thing I would like to change is the seating in the bar area which have rather hard rods in their interior making seating uncomfortable sometimes and the bed sheets which could be slightly larger. As for location it is a 5 minute walk from the promenade which has a cluster of excellent bars and restaurants on it. It is also close to the sea and the bus station which has lots of services to most of west Gran Canaria. Love this place.

I have been to Gran Canaria 8 times since 2014 and this is the worst hotel yet by far, I have stayed in the continental up the road which is a 3 star and its far better than this hotel, To sum it up I would say scrimpy would be accurate, food is exceptionally poor it’s cold, limited choice, when they cook in front of you there is never any ready so it’s made to order so lots of people hanging round, never been in an all inclusive that does this, and when the chicken came we ordered it was raw, as it’s always rushed as there is a que absolutely terrible if there was a minus score the food would get it, we literally ate there twice and went out every day, again the drinks were poor limited selection, Spanish ameretto not even a branded spirit we were charged 2.50 euro for and it tasted awful, I know 4 stars don’t do premium spirits but this charges u for house awful drinks, All staff looked miserable we had 3 drinks in the whole week all inclusive and 1 we had to pay, pool worst I have seen one and shaded, Incredibly noisy for an adults only, lots of shouting all the time maids making a racket at 8 in morning, we didn’t have our sheets changed once, WiFi doesn’t work in room, towels are tiny and only got 3. The two marks come from the bed being comfy which is an unusual touch on holiday, and the room was ok, AVOID THIS HOTEL SO MUCH BETTER PLACES TO STAY IN GRAN CANARIA SHOULD BE A 3 STAR IF LUCKY!!

Booked this hotel on the reviews we could see but we were thoroughly disappointed with the hotel. On arrival the receptionist asked for a voucher which I have never been asked for before I was then told by the gentleman that “you must not travel a lot” but the worst of it was how unhelpful he was. We were then given some awful dry bread, tasteless cheese and pickled cauliflower which is great of them to supply some food but if that’s what their going stretch too then I would recommend them not to bother. The rooms are very clean but the lounge area is soulless, which isn’t helped by the naff entertainment, uncomfortable seating and the miserable bar staff who look like they hate their job but worst of it was you could only get 2 drinks at a time so we were with 2 other couples, 3 of us would have to go to the bar which is a ridiculous rule to have. The restaurant area is clean but very much a canteen rather than a restaurant, the staff their are much more polite and helpful than the bar and reception. However, the food is very similar every day and options are limited so we went out for dinner a lot which many other couples we met from the hotel did the same. The rooftop area is a really nice area however, again lacks atmosphere with no music on where the sun loungers are apart from on our last day for some reason!! The nice sun beds you also had to pay €10 a day but they were empty as no one was willing to pay surprisingly!! Also you cannot get drinks from the bar after 6pm when you’re all inclusive. Overall our stay was very disappointing, as it most certainly isn’t all inclusive with the additionals you have to pay for and the hotel feels like it’s in two minds in what it would like to be, the decor would say for younger adults but everything else would say it’s geared up for over 60’s. So we would recommend staying away if you’re anything less than 40 and looking to have a good time as this sleepy hotel won’t be for you.