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Reviews
Tripadvisor Traveller RatingBased on 500 Reviews
Traveller ReviewsRanked #37 of 198 hotels in Porto
Traveller Rating
Excellent
360
Very Good
72
Average
40
Poor
12
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
KevLor27 said...
Not the best experience
Travelled on 06/2025
We booked the Neya after the reviews we had read
On arrival we were greeted by a really nice guy who was pleasant and very helpful
We were early but our room was available to us
The room was large and clean however not in the best location of the hotel we thought as we had booked a suite we may have a terrace or balcony but we had a tree outside a window we could not open (room 218)
My wife said leave it ! Done w...
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jessicak738 said...
Service could be better
Travelled on 06/2025
The room was modern and comfortably fit our family of four. It had a lovely oversized stone arched window looking over the river. The issues that I had with the hotel ultimately came down to the service standards that one would expect at a four star hotel.
The shower drain was clogged, and water quickly filled up the tub while taking a shower, which is a pet peeve of mine at hotels.
The spa is closed on Sunday and ...
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403denah said...
Not a great stay
Travelled on 05/2025
The rooms were very nice and modern. The views of the River were great. It was a long walk to any good restaurants. Breakfast at the hotel was $36 per couple which was expensive for what we saw was offered. Coffee was not complimentary. The staff was too busy with large tour groups. Felt more like a Marriott The hotel had a techno party on the rooftop that started at 5pm and lasted past 1am. We could feel every be...
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345lorih said...
A nice hotel with nice employees
Travelled on 05/2025
We started out in one room that was comfortable, and moved to a bigger room when our son joined us a few days later. Both rooms were comfortable. Coming from the U.S., the only thing they don't provide are washcloths, and also Kleenex in one of the rooms. The people working at the rooftop bar were all very nice and worked very hard to keep everyone happy. Everyone loved to talk to them about the robot that delive...
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Logan K said...
Great views of Porto from roof top bar!
Travelled on 05/2025
We booked this hotel with
Jet2 holidays .
The hotel was lovely , great location, 5-10 mins walk into town , beautiful views from the rooftop bar !
I would definitely recommend this hotel if you are staying in Porto !
The hotel is 25 mins from the airport 30 in a taxi 22 in uber !
⭐️⭐️⭐️⭐️⭐️...