Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2896 Reviews
Traveller ReviewsRanked #23 of 184 hotels in Porto
Traveller Rating
Excellent
2116
Very Good
521
Average
149
Poor
68
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
GrandTour434285 said...
Good experience in porto
Travelled on 02/2024
Nice hotel, listed building. Friendly staff.
Excellent breakfast, shuttle available, close to centre Max.10 min drive.
The only thing l did not like is the dark colour painting of the walls and felt insufficient light in the room evening time.
The bedrooms are in a separate building attached to the main beautiful building of the hotel....
Horácio G said...
Exceptional 5*
Travelled on 12/2023
I have no words to describe the magnificent stay in this fabulous hotel. This palace is simply one of the best hotels I've ever been to. The facilities, the environment, the staff, in short, everything without exception was exceptional and the breakfast... please try it....
scottmW5581EP said...
Exceptional service in a beautiful scenic hotel
Travelled on 11/2023
A beautiful historic building in a super scenic location, but thats not the best part. The food and service were exceptional. The quality and presentation of the food was meticulous and the excellent service from check-in to the concierge, to the staff in the restaurant and bar, was first class - we will come back ...
820_PaulaL said...
Feel Like Royalty
Travelled on 11/2023
If you want a unique hotel experience at a property where you're made to not only feel welcome. but given royal treatment, check out the Freixo Palace in Porto. Every time I'm in Porto, this is my lodging. I can't imagine staying elsewhere. Every staff member delivers exceptional customer service, and every request is met quickly. They offer a free shuttle every hour (during business hours) to the main tourist ar...
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NureKop said...
Great Pestana welcome and memories as always
Travelled on 10/2023
Having stayed with Pestana group many times in Portugal, Madeira and across Europe, we have an expectation of what we will get - and the team at Pousada Palacio do Freixo truly met this.
From booking of room, to pre departure emails, to arrival and then service throughout the stay, they were second to none.
I have intolerance to gluten and they over met this on every occasion with breakfast menus, as well as dinn...
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