Salgados Palm Village

The Salgados Palm Village is nice. It's average. It's not outstanding but neither is it horrible. I booked for a short break via Love Holidays and selected the Suites & Apartments for the All Inclusive package. Let's start with the good bits: • All Inclusive is good value. I went in early April so the resort was only 50% full with the Birdie restaurant open for breakfast & lunch, and the Bogey restaurant open for dinner. The food was hot and there was a decent selection although a little repetitive, even over 4 nights. • Drinks were also fine with cocktails available and the main bar open until 1am. • The room was generous and clean. The beds comfy and pillows great. This is subjective as I like soft pillows so I don't know if others were available. • 20 min walk to the beach was great although not sure how much beach time you could have ad the sand was wet indicating a frequent high tide. • Waiters in the restaurant were polite and efficient. • Bar staff were helpful and lovely. The less good bits: • Check out is 11am. My flight was 9pm so was on the resort until 530pm. I was given the option of paying €10 per hour to keep my room (no thanks). Luggage was stored but when I asked for access to a courtesy room to change at around 4pm I was told to use the toilets or walk 10 mins to the neighbouring hotel and find the spa. Notwithstanding the hotel was (by their own admission) 50% full, they class themselves as 4 star. This is recognised as being a different grading to the UK but NAU is pitched as a premium resort. No courtesy room to freshen up and change is very very poor. This has been mentioned many times on this site and management fail to respond to the issue, instead posting a standard response. • The public toilets are varied on resort. Many need an overhaul with paint peeling and at least 2 being out of order for the duration of the stay. With one having the main access door completely missing! • The entertainment is adequate but repetitive. Karaoke was fun but other nights seem to be guitars and singers, with one bringing along two clowns. The "fun team" were just odd. But then it was off season. Football on loudly in the main bar every night until 9pm was just dire. • Reception staff were polite but average. Mixed stories about a courtesy room being available. Also told that we would be called when our room was ready after check-in. 2 hours later we had to go back as no call. No offer for assistance carrying cases from the room upon check out. Had a questionnaire thrust at me during the check out process which I declined to complete. • Sister hotel on the resort is there to look at but you are not allowed to get drinks there despite the drinks menu being identical! • Pools were freezing but I assume that's just the time of the year and they hadn't attracted the sun yet. • Plastic cups for all cold drinks (alcoholic & non-alcoholic) & paper cups for hot drinks. All. The. Time. Yes, again reading a previous response, there are children on the resort. But I have stayed in many family friendly hotels and crockery is provided at dinner times, with glassware available indoors and away from pool areas. It makes the resort look cheap. • No table service for drinks with meals. Helping yourself to wine. In plastic glasses. Again, looks cheap. Like I said, a nice resort but not one I'd recommend or return to.

Firstly our whole group got food poisoning from this place. All 17 of us! We also met other family's that were unwell. No surprise as the food is luke warm and hygiene around the site is poor. There's litter and cigarette ends all around and we didnt see the pools cleaned once during our stay. This is by no means a platinum 4* plus hotel like TUI claim. This is a total lie. The brochure is completely misleading. Don't spend your hard earned money here. The positive reviews are probably from people who got an absolute bargain or have never been to a decent hotel before. The beach is so far away and the trian never seems to run. There are no bowls, cups, glasses or spoons anywhere at this hotel. Instead its plastic spoons and tumblers, cardboard takeaway cups and polystyrene bowls. No table service or bar in the resturants so be prepared to carry drinks around if you want one with your meal. All hot drinks and cocktails made by the press of a button from a machine. There is no 'show cooking' this is actually a grill (like nandos) that staff cook on and then put masses of random meat into a large container. The kids club is the far end of the hotel, we only used this in the evening for the kids disco but there is no seating area so you will literally be stood around. Its poorly lit and theres no bar. Entertainment is awful. If you book this hotel you really will regret it. If you would like the sort of holiday that you'd get at a 2* benidorm hotel then this is for you.

We stayed here in August 2017, 10 Days all inclusive. We had one of the large suites. I honestly hadn’t realised what we booked and when we first arrived and entered the room I was overly impressed. The room was huge. Loads of wardrobe space and big living area. The balcony was huge as well. The overall hotel is big. Loads of swimming pools. If I was critical I would say I think it would have been better to have one large pool rather than lots of smaller ones. The restaurants were ok. There were three I think but if I’m honest they were all pretty similar. We tended to stick to the BBQ one that had chicken, fish etc freshly cooked. The only thing lacking was a bit of table service during meal times and you had to get your own drinks. The entertainment generally was really good. Clearly a Lot of time and effort went into it. My son especially enjoyed the paint powder party. Was really well organised and was a massive event. Evenings we tended to go to the sports bar play pool and enjoy the sunset over the golf course. Evening entertainment wasn’t great and hit and miss. However there were a couple of decent shows but not much variety. I’d definitely go back!