Salgados Palm Village

4 of us stayed here in October for a long golfing weekend, the rooms had plenty of room for 4 grown men with golfing equipment which was a pleasant surprise. Although they were big rooms there certainly wasn't anything special or different to a standard hotel room. The pool areas were large enough and there was plenty to choose from so you could always find a set of sun loungers, although there weren't poolside bars to get refreshments from. With us out of the room most of the time playing golf we only really used the facilities when either getting ready to go out in the evening or in the restaurant. The food was average at best, the selection wasn't the greatest but it was quick and easy (buffet) style so with us having limited time it suited our requirements but can see if this was a relaxing family holiday how people would be extremely dissapointed. Location wise there isn't really much around the hotel, the walk to the beach is quite nice but not a great selection of places to eat in the day. I would recommend this hotel if you plan on doing a lot in the days/nights when staying here but i wouldn't say it was reflecting the 4 star 'platinum' title it claims. Good but can see it's not for everyone Would reccommend for short stays if you

Can't rate this place high enough. We had great rooms with massive balconys finished to a high standard. We went at the end of August and the place was fairly busy, but we didn't have trouble finding pool beds due to the number of pools and their configuration which was fantastic. There were 3 x restuarants which seemed to serve all day, the drink's queues could be a little long at times, which was the only real issue. The childrens play area was massive with plenty of bis and pieces going on to. I'd definatly go back.

Having thoroughly enjoyed two previous TUI Platinum holidays we were looking forward to taking our two young children on their first holiday abroad and expected the previous high standards The cabin crew on the way were absolutely fantastic with our children and we arrived in great spirits - to be told at 10.30 am to keep your phone on , room should be ready by 4 .... I managed to find a TIU rep who said standard practice , offered nowhere for our children to have a nap but said we could get changed and enjoy the facilities - sorry TUI we booked an expensive holiday and declined the offer of getting changed in the toilet , thank you anyway We eventually got to our room at 2.30pm (after a member of staff and I dragged the luggage up the hill from the garage they had been placed in) The room was a good size and clean and tidy and we started to settle in . However after standing on the balcony we suddenly realised our two year old could open the door himself directly towards the pool area as the door had obviously been tampered with - suffice to say we managed to have it fixed after two days and several trips to reception / reps and having to sleep with a chair and table wedged against it . The resort is clean and mainly tidy and the reason for a second star is the kids club staff were exemplary I won't take much space mentioning the plastic glasses however find it hard to believe many are recycled as in the evening the plentiful bins were overflowing somewhat The swimming pools were reasonably pleasant , beach good however the food really let the resort down . The three canteen style restaurants seem to be needed to be booked ( I have no idea why as everyone just walked between them ) and offer nothing in the way of 'fine dining'. Indeed the food was totally repetitive - pasta , small selection of samey bbq meat and salad . The service is extremely rushed , very noisy with TV's blaring out , ok for one night for a quick bite but not for 10, so we spent our second five nights dining out at some very good local restaurants - obviously at our own expense , Also no milk is provided to store overnight for some reason ?? This necessitated trips to the supermarket as toddlers do like a bottle of milk - never stayed anywhere that only provided milk from a tap in the canteens .... With two young ones we were able to keep the windows/doors shut to avoid the extremely noisy evening entertainment which thankfully finished by midnight. The most important thing of course is that the children had a great time and we had two weeks together away as a family , however we cannot recommend this resort and will not be travelling with TUI Platinum again as this title has obviously become highly diluted and rather meaningless. In summary a cheap hotel that we paid way over the odds for , I did complain to TUI only to be politely told it's not their property so unable to take further ....... As a final memory we had an early departure so booked a breakfast box for the children with reception so they had water and a snack for the transfer and were assured they would be available for collection at 7am - to no surprise they were not ! The totally uncaring TUI rep ( smile politely all week and call you 'mate' but have no interest ) said they hadn't even been sent theirs - shoddy ,massively overpriced and poor resort and so far away from a Platinum experience as to be frankly laughable , next year we shall travel elsewhere with a more transparent operator.