Jacaranda Aparthotel

The apartments were very much a no frill place to stay but we got a great deal through Loveholidays and having two elder boys we don't need much other than somewhere to dump bags , sleep and clean up. Nothing wrong with the place just a little tired. The apartments though were a very good size and massive for me by myself and loads of room for the two boys. They could accommodate 4 people no problem. The location was great just off the main road so you did nt need to walk more than 5 mins to get to the bars and restaurants and probably a 10 minute walk to the beach. One thing to note, if you want to go for the kids club and entertainment etc make sure you have brushed up on your Russian. I think we were one of about 4 families in the whole place that were nt Russian so all the entertainment etc was centered around that. Not a problem for us and other than no one talking to you or saying hello in the lifts etc it did nt make any difference. The staff we very helpful and pleasant so no complaints there. In fact the only thing that was annoying is the doors to the apartments were very noisy so come 7.30 when all the families were piling down to breakfast it was horrendously noisy as they were all banging doors like there were no tomorrow....but there you go.

Hotel is ok but like the sign for Jet 2 in the photo it is in desperate need of TLC. The hotel seems to be a primarily Russian hotel and I would say 80% of the visitors reflect this. The signs in the restaurant are only in Russian and the whole set up seems to reflect their needs. I’m happy to mingle with anyone but sometimes Russians can be a little brusque and not everyone’s cup of tea. The room we stayed in looks nothing like the online advert. I’m prepared for a little leeway as photos are sometimes a little misleading but these we just not the truth. I’ve tried to take some pics for people to see. The rooms are a good size and clean in the places that matter (don’t look under beds!). The balcony can just about for two people on it and is very poor. The rooms are big but look like they have not received an update since the 1970s. The pool area is nice and kept clean but would watch the kids carefully (I’m sure everyone does)as the lifeguard is either on his phone or absent. Reception tended to be staffed by one extremely polite lady or some rude individuals. You’ll see from the photos we got an infestation in the bedroom of some tiny beetles. I got as many as I could and took them to reception but she couldn’t have cared less. I was given some fly spray and sent on my way. I at least expected a visit or some concern. The hotel is quiet at night and in a great location. We won’t be staying here again as it’s not our cup of tea. I’ll pay a bit more and get some service and people who care about the customer.

This was my first time doing self catering. This hotel is advertised as being in Protaras but is actually in Pernera, 15 minute bus ride. We had a one bed apartment, but in the lounge area there were two beds made up with sheets, would have been better to have sofa beds in there, there were only two of us. The kitchen area had just two hot plates, microwave, kettle and coffee maker, we had to ask for a toaster which was delivered next day. Towels were only changed on the Thursday. if we pulled our bed covers up the beds weren't made and on the Thursday we came back to find the bottom sheets had been changed but the top sheet was folded up on the bottom of the bed and the counterpanes flung in a heap on my suitcase. The bins were only emptied on the Thursday and then only the kitchen one. On arrival there was a dirty towel on the balcony floor, which stayed there for two days until we removed it. Aircon in both rooms which was good. No hot water in the kitchen or bathroom sinks but good shower. No Wifi in the rooms you had to go to reception. On arrival the guy on reception got another guest to show us our room. The self catering are called bungalows and surround the pools, at the beginning of the week it was fairly quiet, plenty of sunbeds available, but later on it got very busy and noisy, a lot of Russians in the apartments. We didn't eat at the hotel at all so can't comment on the bar or restaurant.