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Reviews
Tripadvisor Traveller RatingBased on 2956 Reviews
Traveller ReviewsRanked #31 of 63 hotels in Reykjavik
Traveller Rating
Excellent
1189
Very Good
1161
Average
418
Poor
118
Terrible
70
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Nike Y said...
Big room, but smelly shower curtain
Travelled on 09/2024
Room is big and clean, but shower curtain is smelly. The wheels with bed were unlocked, so bed is easy to move away. When we sit on the bed and lay on the wall, the bed moving forward, we got shock.
The window is facing the lobby, can not get fresh air and a bit noisy when there is people talking....
Lodi-grape-picker said...
Amazing hotel with very friendly staff
Travelled on 09/2024
We stayed in 8 different hotels during our vacation to Iceland, and greatly enjoyed staying here. My opinion may be somewhat biased based on the fact we stayed in the penthouse suite, but everything about this hotel was done with class. Our balcony view was amazing, and the room was very spacious. This hotel is about a mile or so away from the touristy downtown area, which is refreshing. It is definitely a much l...
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Corpallas said...
Bad customer service
Travelled on 10/2024
We will never recommend this hotel to our friends and family after experiencing the terrible behavior we received by two of the management staff.. The hotel itself was great, however customer service is big in my book. We are paying guests of the hotel ! We were travelling with a tour group that had booked many rooms at this hotel. But on our last day as our group was checking out , we had some problems with the tou...
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Navigator571081 said...
Service Supreme
Travelled on 08/2024
Staff are very accommodating, courteous and friendly. Its situated near the center of the city where you can walk easily to the church, port or station in a good day. ...
travelJ9242ZW said...
Nice hotel
Travelled on 07/2024
The hotel was very nice. Our room was facing the atrium, so we didnt hear any street noise. It was just a short walk to the seaside. The breakfast was excellent, with a very wide selection that everyone could choose from. I highly recommend it....