Catalonia Riviera Maya & Yucatan Beach Resort & Spa

We were here during COVID-19 and had a great time. 5 ⭐️ Check-In/ Reception We have been greeted and welcomed by friendly receptionist and were checked in promptly. Next day I came back to ask a question at the reception and it was another person (a lady, sorry I don’t recall her name) who was extremely helpful and went above and beyond to help me with adjusting cab reservation, booking dinner etc. 5 ⭐️ Room We got upgraded to Privilege room with no additional charge. I think because we booked directly on Catalonia website, but not sure. Room was clean. Housekeeping is excellent. 1 ⭐️ Mini bar There is no mini liquors or beer in the room fridge. 5 ⭐️ Service at bars Bartenders at all bars are awesome. Very knowledgeable and accommodating. Shoot out to Manuel, Francisco and Fernando - you guys are the best! 5 ⭐️ Breakfast buffet Selection was good, but not excellent. Fresh juices are good, omelet station is always hit, Carmen makes best cappuccinos and lattes! 3 ⭐️ Beach There is super limited space at the beach. You need to come earlier to get a good spot. It wasn’t major problem for us personally since hotel was only 20% occupied during our stay. Beach is super rocky, be prepared that it won’t be all perfect golden sand. Check pictures to get an idea. 3 ⭐️ Liquor Selection of liquors is mediocre. If you love some high end liquor, you may be disappointed. Beer is cold and fresh. 5 ⭐️ Service at restaurants We went to 4 restaurants during our stay and I can say for sure that service was better than food most of the time. Shout out to Lorenzo. 3.5 ⭐️ Food Average score for all dinning experiences is 3.5. Steak house - steak was mediocre and salmon burger just okay. Poor experience. Italian - takes second place from the bottom. Tortellini were totally undercooked (not Al dente), carpaccio not cold. Tapas - second place. Good choice of starters, decent steak, good fish. Most dishes were not salty. Be Loved - best experience ever! Scallops and shrimp are excellent, deserts are super nice, fish is great! Truly awesome dinner spot. Chef does great job! 5 ⭐️ Grounds Everything is super clean, sanitized, and taken care of. Cleaning stuff constantly cleaning area around pool. Pool is crystal clean. 5 ⭐️ COVID safety All staff wears masks at all times. There are rules in place for visitors as well. Overall we enjoyed our stay in the resort and had very relaxing vacation. A lot of resort amenities were unfortunately not available due to Covid, but we were able to get out of resort and visit cenotes that are close by and see dolphins near by in dolphin discovery center.

Family vacation at Catalonia Riviera Maya was perfect. The resort and staff are going Above and Beyond CDC requirements for sanitizing, social distancing at the restaurants, pool and beach area. The entertainment staff was excellent specially Georgina. Everyday Georgina is full of enthusiasm and great energy. She gets everyone involved in aqua gym every morning. She has an awesome personality. We enjoyed her pool side bingo. So much fun spent by the pool and the beach. Shout out to Alix and Matthew as well. Alix was remarkable at making sure we had dinner reservations each day and if we needed anything at all. Matthew at Dive Shop was awesome. My husband signed up for the first time to take diving lessons and Matthew was a great instructor. He took my husband on his first dive and he loved it. He spent time with me in the pool to make sure I was comfortable with the gear and taught me how to completely let go and enjoy the world underwater. We will definitely recommend this resort to family and friends. We are planning already on coming back in six months to finish the dive certification. This is by far the best time spent on vacation. Thank you Catalonia and your entire staff for making this an incredible vacation during the pandemic and for keeping everyone safe by following all the CDC requirements.

A 4 star because some the resort is under renovations because of needed updates. But a great all inclusive escape where the customer service shines and the amenities are completely up to standards. But No snooty attitudes here! This value is amazing for an all inclusive resort. Also our stay was under Covid19 operating policies yet was very relaxing. Drinks and food were great and the views of the multiple pools and beach provided a tranquil backdrop to relaxing in the sun or shade. The pool we enjoyed daily, when not in the nearby ocean, was staffed daily by Georgina and Gregory who conducted a daily water aerobics and sessions of great relaxing music throughout the day. They were very friendly and had other fun activities planned for the guests. Each restaurant was exceptionally clean and The staff could not do enough to look after each patron’s need with a smile. Our next trip will be to the Tulum Catalonia which is an adult only resort! We love the Catalonia resorts !💕✈️