Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2044 Reviews
Traveller ReviewsRanked #33 of 134 hotels in Salzburg
Traveller Rating
Excellent
783
Very Good
691
Average
354
Poor
119
Terrible
97
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Belle M said...
Serious Safety and Service Issues During Stay
Travelled on 01/2026
Serious safety and service issues during our stay. The connecting door to the adjoining room was not locked, allowing the neighbouring guest to open into our room twice. We only avoided entry by blocking the door with a chair. Reception locked it later but showed no apology or urgency.
The air-conditioning was faulty, blowing cold air instead of warm. Despite reporting it, no repair was done, and we had to turn it o...
Read more
davidadubai said...
A great hotel to explore Salzburg and the surroundings
Travelled on 01/2026
A great hotel to explore Salzburg and the surroundings! We had a business suite, ideal for a family (2x adults, 2x kids), really spacious and comfortable, awesome breakfast (kudos to Nizam Omar for the great conversation and attention to details!!!) and great service from check in to check out!...
800amitj said...
Excellent Recommended
Travelled on 12/2025
Good rooms
Helpful and charming staff
Especially JEM at the reception
Very courteous
Location is great
Walking distance from station and his stop...
Karen J said...
Good Hotel Good Service
Travelled on 11/2025
Friendly and attentive staff.
No complaints at all. Good location close to train station and bus terminals to go down town. ....
chooseANewScreenName said...
Tidy enough but
Travelled on 10/2025
Clean, tidy, very close to the station but a couple of things to consider
. Its a walk of about 20 minutes to the old town and most of the tourist attractions - not a big deal if you like a walk - but bear it in mind
. The lounge bar is quite meh .. not really a great place to relax in the evening as it feels like its just part of the corridor - could be set out better (but the service was excellent).
Look ca...
Read more