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Reviews
Tripadvisor Traveller RatingBased on 5003 Reviews
Traveller ReviewsRanked #101 of 261 hotels in San Francisco
Traveller Rating
Excellent
1483
Very Good
1666
Average
1094
Poor
473
Terrible
287
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Springjade said...
A memorable stay made special by a trio of young people on the Front Desk team.
Travelled on 06/2026
We spent a wonderful weekend at the Hilton San Francisco Union Square from June 58 celebrating our 53rd wedding anniversary and returning to the hotel where we spent our 10th anniversary in 1983.
Before our arrival, I mentioned the significance of this visit in a message to the hotel and received a warm response from Ms. Che Belcher, whose kindness and enthusiasm immediately made us feel welcome as longtime Hilton g...
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BobTraveler10 said...
Elevator noise ruined it
Travelled on 06/2026
Average stay. Worst part was requesting a room away from the elevator... only to be given one at the very end of the hallway, which shared walls with SERVICE elevators. I only realized that later in the evening as I kept hearing the wall shaking... I looked around and quickly found out the cause. Was too tired to move rooms then but it definitely affected my ability to sleep. Once you hear it you cannot un-hear it (a...
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Danielle S said...
Helpful staff!
Travelled on 06/2026
Excellent stay so far. I wanted to send a big compliment to Brian who works near the front desk. He was so welcoming and provided great advise that completely changed our plans for the day! Following his advise led to the BEST day in SF! Thanks Brian!...
Hetvi A said...
Salma A Turned a Disturbing Moment into a Memory I'll Never Forget
Travelled on 06/2026
The bar itself is already spectacular a 360-degree view of the city with a breathtaking sunset on one side. My friends and I arrived around 8:30 PM and were completely taken by the atmosphere. It's the kind of place that makes you feel on top of the world.
But our evening took an unexpected turn. When we stepped away briefly to catch the sunset from the other side of the bar, a group of men sitting at the same tab...
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Carol S said...
DELICIOUS!
Travelled on 06/2026
We had a terrific experience at Hilton Union Square, San Francisco! It was WONDERFUL from the top hatted doormen, to the concierge desk, great lattes from their Herb Kitchen.....and I loved their pillows! I wouldn't have needed to bring mine this time! BUT THE BEST PART was the food they served at the IBEW Conference dinner! I've gone on several of these trips with my husband, and the 8 people at our table agreed...
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