Bahia Principe Luxury Bouganville

It was our second stay in this hotel for the last 2 years. Hotel is distinctive for excellent service, spacious rooms, great selection of high quality foods, the number and quality of restaurants, convenient pool area and the beach. Our special thanks to hotel management who is attentive to the guests and do their best to make guests happy. The hotel beach and pool area is so spacy and not crowded, what is highly appreciated. You will be definitely satisfied there!

This is our second time at this beautiful resort, and this return visit did not disappoint. The staff is terrific, friendly, welcoming, and helpful. FOOD: We ate at all the A La Cartes during this visit, the Don Pablo was our favourite. Our waiter, Ezequiel and the staff were very friendly and attentive to ensure that we were served with class and style. The food at this restaurant is amazing, and artfully presented. We enjoyed all of the A La Carte restaurants, and it was not difficult to get reservations. The Buffets were also very good, each night had a different theme. Jose Abel provided us with excellent service in the Buffet, and we ate breakfast there every day, and dinner several times during our stay. For lunch we ate at the BBQ provided by the activity pool and the food was always plentiful and delicions. ENTERTAINMENT: The entertainment team was terrific. They were always encouraging people to participate, but if a person said no, that was fine too. They were quick to smile, joke and visit with the guests. Maria, Dominga and Francis along with the rest of the team made our stay fun and enjoyable. I even tried a few things that I don't normally do, like dance the Bachata, and water aerobics. BARS: We spent our evenings in the Lobby Bar, watching the entertainment. Manelo was an excellent bar tender and he remembered our drink preferences and was pleasant and fun. We spent a lot of time during the day at the activity pool, and Santo, Carlos and Celeste took excellent care of us. They remembered our drink preferences and were quick to share a smile and a joke or two. There were a lot of servers who came by when we were lounging by the pool or beach to ensure that we had enough drinks and fill our orders if we needed anything. GROUNDS: The grounds are absolutely beautiful and well-cared for. The landscaping crew is always trimming, clipping and tidying up. The beach is beautiful with a lot of palm trees and shade huts and kept very clean. POOLS/BEACH: We really enjoy the activity pool, and the beach. We never had a problem getting a chair in the shade or in the sun, and did not have to go and "reserve" chairs early in the morning, like we had to at other resorts. BUTLER SERVICE: This resort provides buleter service, and each room is assigned a Butler. Fausto was the Butler assigned to assist us during our stay. He went above and beyond for us during our stay. He ensured that we had dinner reservations for the restaurants of our choice, quickly followed up any requests we had. He took the time to visit with us each day, to ask if there was anything he could do to assist us during our stay. It was great to have a go-to person during our visit, if we needed anything or had a concern, we would contact Fausto and he would take care of it for us and follow up. ROOM: The rooms are very large. We had a garden view and enjoyed sitting on our balcony each day. The rooms are clean and the fridge well-stocked. Antonio cleaned our room each day and restocked our fridge. He did a great job. GOLF: I golfed the Par 3 Executive course, and it was fun and the scenery was beautiful. I am not a great golfer but my husband is. He golfed the large professional 18 hole course twice during our stay, and he said that it is a great course. It is easy to book tee-times in the lobby and golfers are picked up and dropped off in the lobby area, so getting there is easy. STAFF: As I said earlier, the staff is very friendly and hard-working. They work long days and it is obvious that they put the guests first and want to ensure that we have a fun, safe and relaxing vacation. The staff, is the greatest asset of this resort. We did tip the staff, when we felt that we received great service (which was the majority of the time) and it was greatly appreciated. A little goes a long way, and the gesture of tipping sends the message that the staff and service they provide is appreciated. WIFI: The WiFi worked great for us throughout the resort, we had no problems. All in all, we thoroughly enjoyed our stay and will definitely return for another visit sometime. Highly recommend this resort.