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Reviews
Tripadvisor Traveller RatingBased on 556 Reviews
Traveller ReviewsRanked #8 of 83 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
403
Very Good
109
Average
30
Poor
7
Terrible
8
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
claires139 said...
A great Hotel in the Old Town
Travelled on 04/2026
A lovely, small hotel positioned perfectly in the Old Town where all the fabulous Pintxos bars, restaurants & small shops are. Also the start of the walk around the beautiful bay & beach....
955rosieb said...
Great location, friendly staff but noise from the local bars can make it difficult to sleep
Travelled on 04/2026
The location of this hotel is fantastic and really close to the old town. Unfortunately that also has its drawbacks as the first night we were there, we had a bad night with noise outside until 5am. I did wonder why the hotel provided earplugs on our bed when we arrived and I soon found out! The bed was also quite hard and with the noise it was difficult to sleep. The second night was a Sunday and super quiet so ...
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Nora W said...
EXCEPTONALLY WELL RUN HOTEL IN PERFECT LOCATION
Travelled on 03/2026
Of all of my travels, this hotel is my personal favorite. I have stayed there several times. The rooms are perfectly clean, the breakfast is alacarte and delicious. The location is PERFECTION-- in Parte Vieja but on the water side, and the staff is amazing. Staff are responsive to email and whatsapp, they have been very helpful in assisting with restaurant reservations or arranging transportation. They are sincer...
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Ghadeer2014 said...
Fabulous staff in a great hotel
Travelled on 01/2026
I have stayed at SANSEbay Boutique Hotel (Rooms & Apartments available) at the edge of the Old Town and 2 minutes walk to the San Sebastián city hall (main Landmark). My
Accommodation for 7 nights, is the fabulous Loft-style Apartment (Modern Loft) which is a large, open space with minimal internal walls and high ceilings with sky windows (70 sq meters). My loft was super comfortable, surely spacious and refreshingl...
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Professor_JER said...
Great Hotel in a Perfect Location
Travelled on 01/2026
Lovely boutique hotel in a brilliant location on the edge of the Old Town in San Sebastian. Walk 30 seconds and you're right in the heart of the action. Lovely helpful staff who all speak excellent English and go out of their way to help you. In our case that meant helping us make dinner reservations on both New Year's Eve and New Year's Day. We paid for a slightly bigger room, which was very clean, well maintained, ...
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