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    Santa Cruz Village Hotel

    PPPPP Plus

    InSanta Cruz, Portugal

    TripAdvisor Traveller Rating

    trip advisor

    Based on 404 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Pinned to a quiet hillside just five minutes’ walk from a beach, the Santa Cruz Village Hotel hits the nail on the head when it comes to chillaxing in Madeira.

    This understated pad flaunts a pool and sun terrace, as well as a basket-full of different R&R treatments in the spa*. Pick and choose from Indian, Swedish and hot candle massages*.

    The food’s straight out of the Med – we’re talking everything from fresh tagliatelle to steak cuts and chicken dishes. And after sundown, tap a toe to the entertainment – it lines up everything from live music to local dancing.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 40
    • Lift: 1
    • Building: 1
    • Floors: 4

    Things you'll love

    • Choice of activities*
    • Relaxed pool scene
    • Mediterranean cuisine

    Location

    • 300m to the beach
    • Close to bars, shops and restaurants
    • 750m to Madeira Aquapark
    • View Location

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • O Engenho*

      You can enjoy a varied buffet breakfast spread here. And come dinnertime, there are a range of Italian and Mediterranean dishes to choose from.

    • Outdoor pool

      The rectangular pool's bordered by a spacious terrace, including a smart wooden decking area that's filled with sunloungers. And there's a snack bar close to hand, too, if you're feeling peckish.

    • Bar*

      There's a wide variety of drinks available at the bar, including cocktails and local wines.

    Rooms

    View all rooms
    • Double Room with Balcony or Terrace

      These double rooms come with all the holiday essentials, such as air-conditioning, a flatscreen TV, safe, hairdryer and complimentary toiletries. Plus, you'll have a private balcony or terrace.

    • Superior Double Room with Balcony

      These spacious superior double rooms come with all the holiday essentials, such as air-conditioning, a flatscreen TV, safe, hairdryer and complimentary toiletries. Plus, you'll have a private balcony.

    Charming hotel in charming village
    21 Sep , 2020 T3503CYritaa, 295424
    Stayed in this hotel on my last day in Madeira as I had an early flight. Hotel is located very close to Madeira international airport and it’s a great option instead of staying downtown Funchal and taking 30 minute taxi drive early morning. Was good amenities land a good pool, Santa Cruz itself is a charming village and hotel location allows you to take nice walks. Staff was really nice and please at and always ready to give an extra step to make guests happy. Thank you for your hospitality
    Awesome
    28 Jul , 2020 xrayvision, 182213
    Great hotel. 2 minutes walk to the water. Lots of restaurants and bars around. Supermarket next door. Pool area nice, has 25 lounges, a bar, and plays music. Room exceptional. Large, super clean, great shower with two different shower heads. My room was quiet with no street noise. Bed, pillows and covers amazing. Only thing I didn’t like was that the doors to the room do not close quietly, and in my room anyways, the air conditioner was right in front of bed, so it would blow directly on you. Breakfast was very good. It was supposed to start at 7:30 but I went down at 7:20 and it was open already so I’m not sure what time it actually opened but you could grab a meal before your flight as the airport is only a five minute drive away. Uber here too. 4,50 euros to get to airport. Would definitely stay here again
    Great Time in Santa Cruz! Absolutely welcoming, save and sound, sweet service all aroud the clock
    24 Mar , 2020 orpheo-porto, 187367
    Even in the hard frame of Covid-situation, ALL personel was sweet, welcoming, warm and without ANY distance or complains. Never felt such a releave, coming to -in fact- the last place inviting guests like normal! That was MORE than normal. Can´t say how happy and glad we were; comfortable rooms, best service for a 1000 miles around - everything smooth and well organized. Every time again, as soon as possible ;)
    Excellent hotel
    24 Mar , 2020 Alison D
    We stayed here for one night as our flight home was cancelled and then moved a day so we needed to be close to the airport. We were really pleased to find somewhere that would take us as the hotels were closing due to Madeira going into lock down because of the coronavirus. The hotel ticked all the boxes – clean, very good value, breakfast included, restaurant open for evening meal (other places were closed) and close to the airport but in the pretty little town of Santa Cruz. Above all, the staff were exceedingly helpful to everyone and were booking us all onto flights – much more helpful than the airlines or travel companies, which had virtually abandoned us. I can recommend this hotel and cannot thank the staff enough for their help in what was a stressful time.
    great stay
    18 Mar , 2020 anthonybS1972IU
    we stayed here as part of a two destination trip to maderia after staying here 3 nights we cut short our second hotel stay to go back .excelent service and very clean close to resturants and bars.With the present situation [coronavirus] the lads on the front desk were great and realy helpfull [more so than the airlines] we hope to return in better times. [ps dont let the road put you off as it nearly did me]
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    View all  404  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally