This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.
The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a pool with its own little café.
Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.
TripAdvisor Traveller Rating
Based On 1080 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals. Snacks and ice-cream 10.30-18.00.
Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.
Sports and Activities
All are included except where indicated.
Facilities ► View all
Large pool with swimming lanes, sunbeds and parasols around the edges.
Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, sauna and Jacuzzi®. Treatments* and massages* are also available for a charge.
For breakfast, lunch and dinner with either a buffet or set-menu.
Rooms ► View all
Twin Room with Sea View and Balcony
The décor in this twin room is bright and cheerful with smart, comfortable furnishings. You'll have a balcony and sea view too, providing that bit of outside space. There's air-conditioning and free Wi-Fi available and you can also request a minibar*.
Twin Room with Balcony
This inviting and comfortable twin is a great base from which to explore your local area. It's fully air-conditioned with access to free Wi-Fi in the room. There's also a minibar* on request, direct dial telephone and a hairdryer. If you like to be outside there's also a balcony.
TripAdvisor Reviews Show more reviews »
Just returned from a week holiday with a group of dancers. The hotel is Lovely, rooms spacious and comfortable- ours faced the airport so we could lay on the bed and watch the planes landing and taking off. The airport is not busy though and the noise is not intrusive. It was also a lovely view of the bay from the balcony. Food was very good and plentiful, we were on all-inclusive so could have eaten all day if so inclined ( we didn't :-). staff were helpful and gladly organised trips, packed lunches and taxis. We hired a taxi & driver for a day (€140 between 6 of us). It was well worth it to visit some of the famous sights of Madeira such as the glass balcony and the volcanic pools which were such fun. Unfortunately it was cloudy at the very top of the island so we didn't get to see all of the impressive views. We took the bus into Funchal a couple of times - well worth a visit - and also did a day trip to a levada walk (not for those with vertigo!) Back to the hotel; there is a lovely SPA with indoor heated pool, massage jets, a sauna, Turkish bath and Jacuzzi. We didn't have any treatments at the spa as felt they were expensive at €70. The outdoor pool is good but cold. We also had the use of the dance hall for our dance classes and freestyle dancing on an evening which was very spacious. The only criticism I would have of the hotel is that the cocktails of the day were poor (very lurid chemically looking and tasting) and the coffee from the machine by the pool was vile; otherwise everything else was good.More
Fun in Fun-Chill
Flight - On arrival at airport was told no duty free as where we were going was not EU so not duty free. That was a bit of shock I'm sure I have bought tobacco before en route? Short flight was served hot drinks we could order the usual microwave snacks, then duty free perfumes gifts etc but again no tobacco or alcohol. Landing in Madeira was a little bit scary as the runway is one of the shortest but we did it and you can see the Vila gale from the plane going over! Transfers was 4 minutes by bus to the hotel you could get a taxi if you wanted think it was 5 euros each. We had a smooth transfer. Hotel - reception Staff were efficient and polite! We were first in the queue our room 2008 was ready. However to be fair I was prepared this time with shorts and sun cream in the hand luggage but luckily not required. Others were not so lucky arriving around 12 some did not get a room until 2/230pm. Room - we paid extra for a sea view and yes we did get one we were over looking the pool and to the right we had the sea. The bed was huge I mean massive it was bigger than a super king it was spotless and cleaned efficiently daily. I took my own kettle although I found out later we could ask at reception. Each day we had sparkling and still water placed in the mini fridge. The safe was easy to operate and free. The TV has two English channels 21 and 22 showing old re runs of American tv cop programmes and fox films. Was something to watch whilst chilling. Bathroom had bath, shower and a bidet all had good pressure and toiletries topped up every day. Huge floor to ceiling wardrobes with big sliding doors very heavy few hangers I had to ask. Three big drawers and plenty of shelves for clothing. There was no where to hang your wet clothing. The balcony had no air hangers or hooks. Our swimwear hung over the chairs. We had towels provided at reception which we could change daily and had to sign to say if lost they could charge us 40 euros. Food - very similar but lots of it veg and meats every day. Soup and different breads. Big choice of continental meats and salad and plenty of puddings. It is what it is typical all inclusive foods. One big big pain in the butt was the toaster! It was useless and people queued whilst it did its stuff it was pathetic for the volume needed. Bar - the staff work such long hours Odeilia always had a smile she knew her stuff and worked predominantly in the main bar after 6 every night. The pool bar opened at 10am a daily cocktail was available, made up in batches it wasn't the best - beer on tap Coral and local spirits. I drank Malibu and had to pay there was no local version of the coconut drink I did get 20% off so for a Malibu and coke it was 4 euros. At 6pm the main bar then opened and more often than not manned by one person in this case Odeilia the evening entertainment was dire......backing track and someone either trying to croon, duet, or pop. There was one singer who was good but she kept drifting off and I thought it was karaoke night starring Amy winehouse. Excursion- cable car and monte was 42 euros each which I felt a bit cheated when I arrived and the cable car was 11 euros and the gardens was 12euros then we had to pay an extra 15 euros each for the Toboggan which was amazing I might add but a lot money spent on the day on arrival at the bottom our photo appeared for 10 euros The second trip we did was fun-chill a family run boat it was brilliant we saw lots of dolphins' swam in the sea and sunbathed in tranquil waters. That was 50 euros each but brilliant. We didn't do any more. There was a bus shuttle running from the hotel daily to Funchal we couldn't get on it from arriving on the Monday I asked on the Tuesday and it was full every day. However on the Thursday I enquired about the local buses and was told if quick we could use the shuttle as there has been a cancellation. The local buses are 2.97 each one way and the taxis are 27 euros. The local area - to the right at the back of the hotel is a cafe bar and a water sports complex used predominantly by the locals to the left is the small village with a few cafes, shops, and a gorgeous little church. The planes were not intrusive in any way in fact it was nice to see them so closely. I have ticked this place off my bucket list and will not return. The hotel is clean, efficient but cold. I think it is run too much on a budget I.e. not enough staff, not the right equipment (toaster) not enough shuttle buses and a freezing cold pool. You cannot fault the cleanliness of the place but to me I felt like I was staying in a business hotel not a holiday. We had use of the spa, whirlpool, sauna and indoor pool which is just as well as the outdoor pool was Baltic! Also be mindful there is a charge when you check out 2 euros a day per couple up to a maximum of 10 euros. This is a charge to the hotel and nothing to do with Tui. These are my opinions only and coming home people who also stayed there loved it so each to there own........More
We booked this hotel on an all inclusive basis through first choice holidays (tui) The hotel is very near the airport so thankfully the transfer is lovely and quick. Vila tale is a lovely hotel, the reception very smart with lots of comfy sofa's. We had rather a long wait to check in as there was only one receptionist and a dozen people to check in. The rooms are large and we'll equipped. No tea/coffee making facilities in the room! However there is tea and coffee making all day downstairs at the pool bar. We had a balcony with a sea view which was lovely and an added bonus of being able to see the end of the runway clearly from our room. However, the airplane noise isn't too intrusive. You soon get used to the planes passing close to the hotel and the last flights seem to be quite early. The only complaint I have about the room was the bed. When I first saw it I was overjoyed to see an enormous bed, however the mattress was so hard it felt like sleeping on concrete! Food in the hotel is plentiful with a fantastic selection of both hot and cold food. Infact you could eat and drink pretty much all day if you wanted!! Entertainment in the hotel is a bit hit and miss. Some acts very good and others not so good. But with nothing else nearby is was good to have something. The hotel runs a shuttle bus into Funchal. You book in advance (folder on reception desk) we had no trouble getting the days and times we wanted. We did several trips around the island and they were well worth doing. The island is beautiful with stunning scenery. All in all a good holiday choice. 😀More
Amazing for sure!
Modern, comfortable, fun... you can't go wrong with Vila Galé hotel. It's a big hotel thought to satisfy the needs and pleasures of a tourist looking for a relaxing holiday. You don't need to move around too much, everything is there: a big outdoor swimming pool, an indoor one with a lovely jacuzzi next to it, plus sauna, gym, spa, bars, buffet and a la carte restaurants. Everything was so perfect for me! Also my room was cool: it was big, full equipped, decorated with style. Quality of sleep and cleaning were top level, too. The buffet restaurant offered a good selection and variety of food, both for breakfast and for dinner. I chose the half board formula, so I hadn't lunch there. A couple of times a week they do thematic evenings, I just loved the buffet of the Brazilian one, there was delicious meat and some tasty tropical additions. If you want to explore a little bit of Madeira, the bus stop is just 5 minutes away, whereas Santa Cruz village is really small, you can visit the village in a couple of hours. The airport is really close, you see the end of the runway from the swimming pool and planes taking arriving/departing (the noise doesn't bother). Both bus and taxi are cheap and take no more than 10 minutes.More
Vila Gale , Nice Hotel but !
Visited as a couple In Sept. Travelled with Thomson on an all inclusive break for a week, first visit to Madeira. First impression not good, as on arrival the room was not ready. Reception staff all very matter of fact , go to the bar and wait until it is ready ! Waited about an hour and a half, not the best way to start. However the rooms are perfectly adequate , had a sea view. The Hotel is kept very clean , the staff are mostly very good and are happy to help. Food is OK , not bad by any means, but nothing special . Booked a meal in the a la carte section of the restaurant one night which was very good. The Hotel is about a 20min drive from Funchal , the Hotel runs a shuttle bus each day which is very good , you have to book the times at reception. Tip, book the bus as soon as you arrive , it fills up quickly. The Villa Gale is located in Santa Cruze , which is a small resort very close to the airport. It is very quite , with only a few bars , so not much outside the Hotel . Don't expect any nightlife unless you want to go to Funchal ,which is 25 euros each way by taxi ( that's why the shuttle bus is well used). Madeira is very nice , but the Hotel is located in the east of the island which is always windy , if you go further west towards Funchal it is more pleasant , as the wind drops. Went on 3 trips, Madeira is a beautiful place with some fantastic scenery, but it is very very hilly , so if you have any mobility issues please consider the geography. The Hotel clients are a mix of holiday makers and business users , so you don't get much atmosphere . It is very quite , most of the time. Biggest thing missing is that they don't have a pool bar. You have to go back inside the Hotel if you want a drink or snack. Drinks are good , and the snacks served are fine, so no problems . The Hotel has a really nice big outside pool, wondered why it was not over used, soon found out ,it is freezing cold ! Went with Thomsons, ok , but the reps did not seem to know much about the Hotel ( as seems to be the case in most resorts now) Asked at the welcome meeting ,why you don't get any tea or coffee making facilities in the room. Was told that the Hotel don't do this. Found out the day before we came home ,that all you have to do is ask at reception , and as if by magic you are given a tray complete with all you need , which the maids replace each day . Not good Thomson ! As the airport is very close to the Hotel you do get the aircraft passing close by, but not an issue really. Hotel entertainment is to put it politely , limited, so don't expect much . Would we return ?, nothing wrong with the Hotel, but I think the location is a bit too quite and very windy. More
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Items marked with * incur extra charges which are payable locally