Art Hotel Gran Paradiso

Hotel was spotless. Location is up on a hill with spectacular views of the valley and the sea. Easy to walk down to town - 15 minutes. Bit more challenging to walk back up. Hotel provides a regular shuttle bus service into town and this is invaluable. I cannot faultanything at this place from the staff who are outstanding to the food to the rooms. We had a triple sea room view as there were 3 of us travelling. The room on the first floor was large and had a great balcony. Highly recommended.

We arrived Sunday afternoon, hotel was quite busy but we checked in quickly and easily. The view from the hotel is definitely its best asset, its stunning especially at night! The pool area is also beautiful,  plenty of sun loungers, sea views and all the facilities you would need. The rooms however are basic, we purchased a 'premium' room, but there isnt anything premium about them. The beds are firm, and bedding is cheap, even the towels provided are of mediocre quality. Our bed was x2 3/4 bed to make a king size. There needs to be painting touch ups in every part of the hotel, including our room. All in all, it lacks care and attention that you would normally expect to get with a 4 star hotel. On the second night of our stay  we were forced to change rooms due to Ants in the room. There were several in the wardrobe and on the bed. We were moved to a smaller, more basic room disappointingly. They had cleaned the room and the ants didn't return to the room, however they did restrict the access to the balcony as there were thousands on the balcony, especially in the evenings. The hotel appears to be losing to its ant problem as they are everywhere, including the breakfast terrace! The shuttle service is definitely needed as the hotel sits on a massive hill, which is fine to walk down  but is a nightmare to walk up. This restricts the times you can go to Sorrento or return to the hotel, however Taxi's are typically €30-40 one way, so plan carefully! Breakfast is continental, but the choices are limited, there is yoghurt, fruit, cereals, bread, cakes and the occasional cooked options. As we travelled during COVID times, you had to request the options from behind a bar. Its was average at best! We have stayed at other budget hotels that have offered better options. The weekends at the hotel become a play den for children. The hotel offers locals a day at the pool and a lunch package, so through the week the pool is quiet and peaceful and on Saturday and Sunday its basically kids messing around the pool all day. This takes away from the 'paradise feel the hotel is trying to claim it has. Finally the staff are friendly and accommodating and the hotel is very clean, however this is a 3 star budget hotel, that happens to have an amazing view ... the prices the hotel charge are too high for what they promise to offer .... a disappointing stay.