Turtle Beach Resort

We thoroughly enjoyed our stay at this resort. It is smaller than many all inclusive resorts I've visited before, but this didn't take away from our stay. Food at the buffet was not bad, always something to eat and a good variety generally. I enjoyed Sandtrap in the Evening, and you can get breakfast in there too (something we realised later in the holiday) - which is the same as the breakfast in the main restaurant. The meals at Asiagos were very nice, they don't allow kids under 12 in there but you can book and order from the menu but be served to the main restaurant - so do try to book with kids. If you want a meal to yourselves, there are nights in the kids club where they take them for food in the main restaurant and then sit down with popcorn and movies night. We did this once, kids absolutely loved it and therefore we didn't feel guilty having some couple time. Pools were ok, but getting a sunbed almost impossible (unless you took the can't beat them join them attitude and got up at 5am). So we spent each day by the beach which was lush, sea nice and warm and a lovely breeze making the sun more bearable. Drinks are premium, I looked for more detail on drinks before our visit and couldn't find any info, so some examples of brands to assist - Draught lager is Banks (Nice), Cans of Carib also available if you prefer. Disarronno, Bombay Sapphire Gin, Mount Gay Rum (and also Mount Gay XO which is a premium rum, nice with Ice as a chaser). Many others but these just to give an idea. The kids club was fantastic. We've never put our kids into a kids club before and was nervous, but after our first half hourly check (when our kids told us to go away as they were having fun), we were at ease. They have a schedule for each day so you know what activities are on at each time. The staff in there were fantastic, they took everything in their stride and were very attentive with the kids, ensuring they played well and helping them with the crafts hand-on. Excellent. Lastly, the staff made our stay very nice indeed - not all but most. Some stand outs within the main hotel were Melissa, Dakarai, Jared and Keisha, quite a few others as well that were amazing. And the guys at the watersports hut were decent, in particular if you get to go out for a ride on the Catamaran with Urban, he's a very inspirational person to talk to and has great knowledge of the island, history, politics, nature, you name it. Overall, a great family holiday, and we met some wonderful people there too which helped turn this into a memorable 2 weeks.

My husband, 13 year old daughter & I have Just returned from Turtle Beach. A belated personalised birthday card for my daughter was in the room waiting for her when we arrived which was a nice touch. We had a lovely time here! After the few negative reviews I’d read before arriving I was a little bit nervous.. but my review is honest & we couldn’t really fault this place. ROOM was nice, clean, good air con & ceiling fan. mini fridge & tea/coffee making facilities. Bathroom was great, had shampoos, conditioner, body wash, razor & gel, soap, bath salts.. all were a nice touch. FOOD Plenty of choice.. fresh & tasty. This is on the smaller scale of buffets I’ve had at an AI resort.. but this is a smaller hotel. DRINKS Great! Lovely cocktails & all made up by the lovely bar staff. POOLS Nice, clean but again a little smaller than we are used to.. sunbeds were an issue for us because of holiday makers getting up at 5am & putting towels on them. Because of this we only managed to actually spend one day by the pool out of 14 nights. BEACH Stunning!! The most beautiful beaches I’ve ever been to.. a little seaweed washed up once or twice but was cleaned up almost straight away. Water sports were fantastic with captain Sam & team.. (Ronaldo, Dario, Urban) special thanks to them. And if you couldn’t find a sunbed on the beach these guys would make sure they found you some. Big thanks to them! ENTERTAINMENT They had a few real good singers & acts in BUT.. this is an ever so slight negative, we were a little disappointed that they didn’t have a bit more variety. Some karaoke & bingo would have been nice. Something to bring people together & have a bit of a laugh. Also not much going on in the day.. some daytime activities for the older children would have been good as my 13 year old was getting bored. STAFF These guys give this resort the stars.. all very friendly, helpful, lovely people! Special thanks to ‘Dakerai & Melissa’ our favourite waiters/waitress. Daniel the bellman was lovely! The staff in the ice cream parlour & coffee shop all fab! I noticed that not many people tip the staff.. some rude people that couldn’t even be bothered to say please or thank you.. These are probably the type of people that leave negative feedback. IMPROVEMENTS.. entertainment needs a bit of thought. A swim up bar instead of the podium they had, which hardly got used. Something to be put in place to stop people reserving sunbeds & swanning off back to bed. Some soft drinks & beers in the mini fridge instead of just water. Seating fabric could do with a refurb. Coffee shop could open a bit earlier than 11am. Thanks all at Turtle Beach we enjoyed this holiday!

Just returned from a very good few days here but unfortunately had my only souvenir stolen from the patio outside my room. My green/turquoise patternedSarong was on the clothes horse but sadly taken. On a positive note. This Hotel was perfect. The staff all go out of their way to give you the best holiday. The facilities are superb. Especially the Coffee shop and the Ice cream Parlour. The Coffee was the best I have ever tasted and the Panninis were so good. The room was fabulous, directly in front of the pool which was handy. The beach beautiful and just like the brochure. The staff were always attentive and avaliable to help at all times of the day. We were in room 113. Perfect! This was a fabulous holiday and would have been a place to return to had it not been tainted by the above.