Planos Bay Hotel

Just got back from Planos bay 4 days ago, from my first all inclusive holiday with my other half. I am writing this review based on it being my first experience, as I am unable to compare it to other all inclusive hotels. The hotel itself is nice, kept clean and the rooms aren't a bad size although a little cramped in places. The staff are lovely, always friendly and polite. The pool area is great and the pool itself kept so clean - the only downside being other holiday makers putting their towels out either in the middle of the night or first thing on a morning, then disappearing off for half the day. The hotel have put polite signs out so I suppose there isn't much more they can do. We were initially in room 307, at the front, which was very noisy. We asked to change and were swapped to 401 without question. This was still a little noisy but not as bad. I enjoyed the food - there was a vast array of options for breakfast, lunch and dinner aswel as lots of "snacks" from the pool bar. The only thing I would say is the food isn't kept very warm, luke warm at best. We also ate at the water park, Italian (also at the waterpark) and a Greek theme night (again at the waterpark). The waterpark is great, not huge, but a lot of fun (and we are grown ups!). The hotel is just off the main street so a quieter location and only 2 minutes walk from the beach. All in all I would say a nice hotel, could do with some small improvements but we would definitely visit again.

I have been back home for a week and have already booked again to come back next year. This was my second visit. This hotel is very clean. The staff work super hard doing their jobs and are all very friendly. The café girls Athina & Laura are a pair of gems. I have to make mention of the maintenance guys too as without them the hotel wouldn't function properly. They are there working from the crack of dawn until the late hours. The rooms are cleaned daily and sheets and towels are changed on a regular basis. The restaurant is exceptionally clean and the staff are very friendly and also work very hard. The food is lovely, compliments to the chef :-) The kids club is really good although my daughter only used it a couple of times. The waterpark next door is very good especially for little ones as the pools with the childrens slides in are very shallow. Also the entertainment on a night is now in the waterpark which make the hotel grounds a lot quieter on the night. I really don't know why anyone would give this place a bad review - some people are just hard to please I guess

We stayed here as a family of 2 adults and a 2 year old, for a week in September. The people posting negative reviews really are just whinging! Yes, at night it was a bit noisy at times, could hear traffic from the road sometimes but it wasnt that bad. We heard people talking/laughing on their balconies at times but that's hardly the hotel's fault! There were a few chavvy people staying at the hotel but no more so than any other all inclusive holidays we've had. Check in was quick and straight forward. I think it was about 10€ for a safety deposit box for a week. The room was spacious enough with a fridge, kettle, tea & coffee making facilities, 2 T. Vs and a hair dryer. Air con is only in the main bedroom but if we left the door open to the other room, it soon filtered through. People complaining about the variety of food - I really dont know what more you want! There couldnt possibly be any more options at breakfast. Lunch and tea were also very varied. There were always different salads, pizza, chips, usually a pasta dish & a rice dish, some veg, a couple of meat dishes, various breads, some kind of show cooking, then 2 options in a children's buffet. The snack bars at both the pool and water park also had plenty of variety. The a la carte Italian at the water park was gorgeous! The buffet theme nights at the water park had plenty of variety, though it did feel a bit odd sat eating on the grass! All the staff in the hotel were great and made us feel very welcome. They all made a fuss of out little girl and she loved them, particularly Dave, Ntina and Dimitris! There is a shingly beach a few mins walk if you turn left out of the hotel and also some lovely restaurants overlooking the sea. The main sandy beach is a 10-15 min walk the other way but we found it a bit crowded.