HOLIDAY SEARCH
List
    See all destinations
    See departure airports for
    See what dates we fly to this route
    see what dates this destination is available
    Flexible by +/-3 days
    7 nights
    Clear search
    Child ages (on return date) Edit ages

    Loews Portofino Bay Hotel at Universal Orlando

    PPPPP Plus

    InUniversal Orlando Resort, Orlando, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 7118 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Experience la dolce vita – the sweet life – at the luxurious Loews Portofino Bay Hotel at Universal Orlando Resort. This spectacular hotel is styled on Portofino, a chic Italian village.

    You’ll feel like you’ve stepped into the Italian Riviera at this place. This hotel was inspired by the Mediterranean seaside favourite, and flaunts cobbled streets, rainbow-bright cafés, and a beautiful harbour full of boats.

    There are three swimming pools, a choice of restaurants, and a piazza for evening entertainment at the resort. Rooms are spread among the grounds, and kitted out with authentic Italian furnishings.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    You'll need to pay a security deposit by credit card upon arrival – this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 750

    Things you'll love

    • located within the Universal Orlando Resort®

    Location

    • Located just a short walk, complimentary water taxi or shuttle away from Universal Studios Florida, Universal’s Islands of Adventure, Universal's Volcano Bay and the Universal CityWalk entertainment complex
    • View Location
    SPECIAL OFFER

    Free Universal Express Unlimited

    You can skip the regular queues* all day in Universal Studios Florida and Universal’s Islands of Adventure. That means less time waiting for The Amazing Adventures of Spider-Man®, Despicable Me Minion Mayhem™ and The Wizarding World of Harry Potter™.

    *Requires theme park admission. Valid at Universal Studios Florida and Universal's Islands of Adventure. Not valid at Universal’s Volcano Bay water theme park or at Pteranodon Flyers™ at Universal’s Islands of Adventure. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

    Early Park Admission

    You'll have early admission* To the Wizarding World of Harry Potter™ and Universal’s Volcano Bay, which means more time to have fun an hour before the park opens.

    *Valid theme park admission required. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply. HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18).

    FOOD & DRINK

    Room Only

    Show more Show less
    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

      

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor beach pool

      Climb the Roman aqueduct waterslide and splash into this themed swimming pool. There's a sandy beach here too, a children's pool right alongside plus a couple of hot tubs and a handful of beach cabanas. There are organised pool games during the day, see reception for a guide to what's going on.

    • Trattoria del Porto®

      Open for breakfast, lunch and dinner. Evening meals include a Tuscan steak dinner menu, seafood dishes, surf and turf, small-plate appetisers, desserts and a special kids' dining and play area. With outside seating overlooking the Harbor Piazza and pretty Portofino Bay. During some evenings there is character dining, face painting, and a balloon artist or a magician.

    • Mandara Spa®*

      After all that rushing around the theme parks, treat yourself to a bit of me time. The Madara Spa® is a 13,000 square foot sanctuary which specialises in Balinese traditional healing arts. There are 14 treatment rooms, relaxation lounges, a hydro-therapy pool, sauna, steam rooms and a full-service hair and nail salon.

    Rooms

    View all rooms
    • Double Room with Bay View

      These double rooms have a view of the bay. In-room entertainment ticks off Wi-Fi, a flatscreen TV with on-demand movies* and an audio dock. You'll also have a coffee machine, mini-fridge, an iron and board, bathrobes, bathroom products and a hairdryer. They sleep up to four with a pair of queen-size beds.

    • Double Room with Garden View

      These double rooms have a view of the garden. For in-room entertainment, you'll have Wi-Fi, a flatscreen TV with on-demand movies* and an audio dock. You'll also have a coffee machine, mini-fridge, an iron and board, bathrobes, bathroom products and a hairdryer. They sleep up to four with a pair of queen-size beds.

    Two day trip to Universal Parks.
    30 Aug , 2020 David R, 60805
    Hotel was great from check in to check out. Also the added benefits associated with staying here made it a great deal. Boat ride to parks, fast pass for two days and a really nice pool with food and drinks served poolside after a brutally hot day at the park. Rooms very clean and spacious. Will definitely stay here again.
    Watch out
    22 Aug , 2020 526rebeccad, 52024
    I cancled my trip a month ago and still no refund. They told me 4-6 weeks. I just looked again at my old reservation and noticed a refund button. Not cool. Now another 2-3 weeks. They took my money with in a few minutes and it takes this long to be refunded not cool..... I wonder if they were going to keep it all together. People are out of work and this is how you repay familys. Not sure if I will ever want to come back. Not honest...... 🤬🤬🤬🤬🤬🤬🤬
    Beautiful and relaxing
    21 Aug , 2020 TiffanySoonerville, 51697
    Beautiful and relaxing, am I in Italy? The Portofino hotel is my absolute favorite on-site hotel. Here's why: -Theme: The theme of the hotel is spectacular. The model of the portofino is a 1 by 1 replica of the actual Portofino, Italy. When you first walk into the hotel it has a beautiful mural on of the ceiling of the lobby. This may be weird also but it has a better smell than other hotels. -Rooms: The rooms are always clean and nicely decorated. The beds are very comfortable. -Less Kids: I don't typically see a lot of kids in this hotel, which is nice for when my boyfriend and I want a relaxing trip together. -Shops: They have wonderful shops out and around the bay. My favorite lunch spot is Sal's and there is nothing like going to Mama Delia's for dinner. They have men singing and playing music as you eat. The price for the hotel is high compared to other hotels on-site, but you truly get what you pay for here. The staff is wonderful and we always have a great time at the Portofino.
    Full Refund--no hassle!
    26 Jun , 2020 CaryPlanner, 49007
    We had hoped to take a Caribbean cruise for my son's 18th birthday and high school graduation. When it was clear that wasn't an option, we booked Portofino Bay as a back-up vacation...one booking in May and one in August, hedging our bets. We got an email stating that the parks and hotels would be closed through the end of May and that we were being issued a full, immediate refund without any action on our part. So much easier than the 2+ months we waited for a refund on our cruise (finally had to escalate to credit card company to get our money back). The hotels and parks are now open for business, but my 18 year just had surgery and didn't feel wearing a mask in the park in August's heat was the best choice for him. I called Loews and had no trouble canceling and got a refund within 10 days. We were at Portofino last summer after the loss of my MIL. The staff went above and beyond to make my son's birthday special. It was just what he needed...a little happy distraction. We'll definitely return in the future. Thanks for making refunds easy in a pandemic.
    Terrible customer service
    18 May , 2020 X5506DWjasonb
    I called in early April because the remainder of my payment was due. A nice lady convinced me to pay & assured me that I could get a full refund if the parks, hotels, etc.. remained closed. I called over a MONTH ago & still no refund!! I have called three times now. Still nothing! I will definitely consider a Disney hotel the next time. My neighbor received a refund on a a Disney hotel within 48 hours of calling. There is no excuse for this!
    Show more Show less
    View all  7118  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

    People who looked at this hotel also viewed...

    Items marked with * incur extra charges which are payable locally